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La Quinta Inn & Suites Norfolk Airport

2.5 out of 5.0

Recent guest reviews

Everything was cool and pleasant at this hotel until I discovered I had been bitten by bed bugs

First of all, I was blown away when I first walked inside of the hotel because judging by the outside you wouldn't be able to tell that it would be so nice ok the inside. Great staff, no issues with the room and for it to be a pet friendly hotel you didn't hear any loud dogs barking or did you smell the aroma of an animal which I appreciate a lot! My family loves this hotel and we found a new hotel to stay at during our yearly va trips instead of staying at the overly price boardwalk on the beach. A lot of restaurants and Walmart right up the road. Great location! Only gripe was that they have contraction going on right in front of the hotel so if I were you I would avoid betting a room facing the front of the hotel. Great stay though!

Chlorine odor from the indoor pool permeated the entire building including my room. Woke up with eyes burning. Cancelled the remaining two nights of my reservation.

The room was clean and it has a nice indoor pool and gym. A great experience.

Levon was very nice and went out of his way to make sure we were accommodated. I liked that you offered waffles for breakfast.

The staff everything about the hotel was awesome. The room very clean love the idea of conservation for water and power. Security was great the doors locked so not just anyone can walk into the hotel.All staff members were proffesional friendly. I wish the pool was opened but maintance can not be helped. I have to say i usually stay at a best western but you beat the price with such great rooms staff everything.

Staff was helpful, friendly and attentive. Really helped me out by sending van to pick me up before midnight in pouring rain!

This is the 2nd year we've stayed, and plan to be back again next year. Staff is great and very helpful. Location is great. Beds are wonderfully comfortable, and that is rare to find.

This hotel is close to the airport and has a shuttle. The staff are very helpful and the room is nice.

The staff were very friendly. The room was clean but the bed was very hard. Overall a good experience.

We booked this hotel last holiday season and our experience was a good one!

The hotel maintained a very clean environment and was extremely helpful and friendly. I was made to feel at home and pampered throughout. The pool area was comfortable and clean.

La Quinta Norfolk Airport staff was very friendly and helpful. Everything in the hotel was neat, clean and comfortable. The room was a little small and not ultra swanky, but the bed was very comfortable and the space and amenities were all we needed. Continental breakfast met expectations and although it was supposed to end at 9 AM, I noticed that they were still letting people eat after 9:30 AM when we checked out; i.e., staff was flexible. Finally, I am so grateful that they allow pets without an additional fee, unless your pet causes damage. That means La Quinta always be at the top of my list of places to stay!

Although the AC wasn't working well it's still a nice hotel. Didn't spend much time in the room anyway.

The room was clean and comfortable. Staff was efficient. It's got a good value for the price.

This hotel delivers on its promises: clean quiet rooms, easy access to the airport, computer and laundry access to print boarding passes and wash out the beach sand before one heads home.

I spent two nights at this hotel while on a business trip. The hotel was conveniently close to the airport (about 2 miles) and also fairly close to the downtown Norfolk area. Though not in an urban location, the hotel is in an area with department stores and restaurants nearby. The staff was courteous, the rooms were well-kept and comfortable with all required amenities (clothes hangers, iron and ironing board, soap, shampoo, etc.)

I came in really late, called about midnight to tell them I would be coming in about 2:30 the receptionist was very polite and got me checked in quickly.

Our stay was brief but I am impressed with the cleanliness of the hotel facilities. Staff were also pleasant. However, breakfast needs more improvement. It would have been better to have at least sausage or bacon added to the menu. Breakfast was so dull!

This hotel is super clean and the room is comfortable--great pillows, nice firm bed and comfy arm chair. The breakfast was so-so. The OJ was not properly mixed, waffle was gummy and not cooked all the way but the fruit was lovely and the place was clean. The pool area is nice but the exercise room has 1 treadmill that I could not make work. I'm sure if I had asked someone would have helped because the staff was friendly and efficient.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for La Quinta Inn & Suites Norfolk Airport

Everyone (5) Couples (29) Business (28) Family (28) Other (15) Friends (1)
4

bed bugs

Everyone

Everything was cool and pleasant at this hotel until I discovered I had been bitten by bed bugs

By , from South Carolina on Sep 4, 2017

Review comment responded on Sep 7, 2017

Thank you for sharing your experience from your recent stay at Laquinta Inn and Suites Norfolk Airport. I am concerned to learn of your experience and would like to extend my sincere apologies that your stay appears to have fallen short of your expectations. I hope you consider us one more time.

5

great stay.

Everyone

First of all, I was blown away when I first walked inside of the hotel because judging by the outside you wouldn't be able to tell that it would be so nice ok the inside. Great staff, no issues with the room and for it to be a pet friendly hotel you didn't hear any loud dogs barking or did you smell the aroma of an animal which I appreciate a lot! My family loves this hotel and we found a new hotel to stay at during our yearly va trips instead of staying at the overly price boardwalk on the beach. A lot of restaurants and Walmart right up the road. Great location! Only gripe was that they have contraction going on right in front of the hotel so if I were you I would avoid betting a room facing the front of the hotel. Great stay though!

By , from pa on Aug 19, 2017

Review comment responded on Aug 21, 2017

I appreciate you taking time to share your experience at Laquinta Inn and Suites Norfolk Airport. I am pleased to know that you liked your stay. Our team works very hard to make each of our guest's stay enjoyable and comfortable. I hope to see you soon.

1

no,sorry

Everyone

Chlorine odor from the indoor pool permeated the entire building including my room. Woke up with eyes burning. Cancelled the remaining two nights of my reservation.

By on Apr 21, 2017

Review comment responded on Apr 24, 2017

I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.

4

nice hotel centrally located to stores.

Everyone

The room was clean and it has a nice indoor pool and gym. A great experience.

By , from Richmond, VA on Apr 19, 2017

Review comment responded on Apr 21, 2017

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Norfolk Airport La Quinta. Our team looks forward to providing you with exceptional service in the future.

4

close to airport

Everyone

Levon was very nice and went out of his way to make sure we were accommodated. I liked that you offered waffles for breakfast.

By on Nov 29, 2016

Review comment responded on Dec 16, 2016

I am glad you where satisfied with your stay at our hotel. I thank you for taking time to review your stay. I will most definitely pass on you kind words to Levon and I am sure he will be excited to hear them.

5

awesome stay

Singles

The staff everything about the hotel was awesome. The room very clean love the idea of conservation for water and power. Security was great the doors locked so not just anyone can walk into the hotel.All staff members were proffesional friendly. I wish the pool was opened but maintance can not be helped. I have to say i usually stay at a best western but you beat the price with such great rooms staff everything.

By on Nov 19, 2015

5

it was a great place to stay.

Families

Staff was helpful, friendly and attentive. Really helped me out by sending van to pick me up before midnight in pouring rain!

By on Oct 27, 2015

5

start of family vacation

Families

This is the 2nd year we've stayed, and plan to be back again next year. Staff is great and very helpful. Location is great. Beds are wonderfully comfortable, and that is rare to find.

By on Aug 31, 2015

5

helpful staff nice room

Singles

This hotel is close to the airport and has a shuttle. The staff are very helpful and the room is nice.

By on Jul 11, 2015

4

just one night stay

Singles

The staff were very friendly. The room was clean but the bed was very hard. Overall a good experience.

By on May 2, 2015