Besides the children playing in lobby with basketballs, people blaring music in the front desk and the smells of cigarette throughout... The room had bloodstains and dirty handprints everywhere. The bathroom was missing a handle for the sink... Towels were dirty and bathtub was broken...
The hotel staff is terrible. It doesn't matter if you reserve a room or not, even if you have already paid for it. They give away all rooms to anyone who shows up. If you book your room and someone else gets there before your room to them. They do not care. The evening manager Jessica is extremely rude and should find another job due to her complete unprofessionalism. I will tell anyone who mentions this hotel not to waste their time or money here and I will go out of my way to tell everyone I know the same thing!
Despite having a guaranteed late arrival reservation, my room was given away w/o explanation in a very rude manner.
InTown Suites Extended Stay Norfolk VA places you within a short walk of Lake Taylor Hospital and within a mile (2 km) of Gallery of Military Circle. This 126-room hotel has in-room conveniences like kitchens, dining areas, and refrigerators.
Guests can expect WiFi and 49-inch flat-screen TVs with satellite channels. Relax with a rainfall shower. Kitchens, dining areas, and refrigerators are also available. Weekly housekeeping is available.
At InTown Suites Extended Stay Norfolk VA, guests have access to features like laundry facilities. If you decide to drive, there's free parking. This hotel also has a vending machine.
Besides the children playing in lobby with basketballs, people blaring music in the front desk and the smells of cigarette throughout... The room had bloodstains and dirty handprints everywhere. The bathroom was missing a handle for the sink... Towels were dirty and bathtub was broken...
The hotel staff is terrible. It doesn't matter if you reserve a room or not, even if you have already paid for it. They give away all rooms to anyone who shows up. If you book your room and someone else gets there before your room to them. They do not care. The evening manager Jessica is extremely rude and should find another job due to her complete unprofessionalism. I will tell anyone who mentions this hotel not to waste their time or money here and I will go out of my way to tell everyone I know the same thing!
Despite having a guaranteed late arrival reservation, my room was given away w/o explanation in a very rude manner.
