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Recent guest reviews

Besides the children playing in lobby with basketballs, people blaring music in the front desk and the smells of cigarette throughout... The room had bloodstains and dirty handprints everywhere. The bathroom was missing a handle for the sink... Towels were dirty and bathtub was broken...

The hotel staff is terrible. It doesn't matter if you reserve a room or not, even if you have already paid for it. They give away all rooms to anyone who shows up. If you book your room and someone else gets there before your room to them. They do not care. The evening manager Jessica is extremely rude and should find another job due to her complete unprofessionalism. I will tell anyone who mentions this hotel not to waste their time or money here and I will go out of my way to tell everyone I know the same thing!

Despite having a guaranteed late arrival reservation, my room was given away w/o explanation in a very rude manner.

Lowery Road Norfolk VA

Hotel highlights

  • Free parking
  • 24-hour fitness center
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

InTown Suites Norfolk places you within a short walk of Lake Taylor Hospital and within a mile (2 km) of Gallery of Military Circle. This 126-room hotel has in-room conveniences like kitchenettes, sitting areas, and refrigerators.


Rooms

All 126 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect WiFi and 42-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are also standard.


Property features

Guests of InTown Suites Norfolk enjoy features like a 24-hour fitness center, WiFi in public areas, and laundry facilities. If you decide to drive, there's free parking. This smoke-free hotel also has a vending machine.

Room options

Accessible Queen

1 Queen Bed | Sleeps 2

King Studio Suite

1 King Bed | Sleeps 3

Two Bed Studio

2 Double Beds | Sleeps 2

Queen Studio

1 Queen Bed | Sleeps 2

Guest reviews for InTown Suites Norfolk

Everyone (3)
1

cannot believe this business is still open

Everyone

Besides the children playing in lobby with basketballs, people blaring music in the front desk and the smells of cigarette throughout... The room had bloodstains and dirty handprints everywhere. The bathroom was missing a handle for the sink... Towels were dirty and bathtub was broken...

By , from PA on Jun 30, 2018

1

horrible experience overall!

Everyone

The hotel staff is terrible. It doesn't matter if you reserve a room or not, even if you have already paid for it. They give away all rooms to anyone who shows up. If you book your room and someone else gets there before your room to them. They do not care. The evening manager Jessica is extremely rude and should find another job due to her complete unprofessionalism. I will tell anyone who mentions this hotel not to waste their time or money here and I will go out of my way to tell everyone I know the same thing!

By on May 28, 2018

1

gave away my room!

Everyone

Despite having a guaranteed late arrival reservation, my room was given away w/o explanation in a very rude manner.

By , from flagstaff , az on May 27, 2018

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