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Comfort Suites Suffolk - Chesapeake

2.5 out of 5.0

Recent guest reviews

If you'really looking for a place to spend a night or 2, this hotel is perfect. They don't have any extra frills, but the rooms are spacious, comfor table and clean. If you'really looking for more than that, this is not it. It was a good and convenient location, not too far from VA Beach and the prices was really good for what we got.

First, the staff is outstanding. When I arrived I was assigned a room that had such a strong chemical cleaning odor that I immediately had an allergic reaction. The staff was concerned and very accommodating in reassigning me a room. The room was fine and very clean. Unfortunately, the walls are a bit thin and/or the guests across from me were unusually loud. But the real reason I did not rate them higher is due to the fire alarm going off two nights in a row. Supposedly, this was caused by the steam from a shower. Another guest indicated this was not a unique occurrence. A fire alarm at 2:30 am is not pleasant. Had this not happened, it would be a 4 rating. But...Orbitz gets a 1. I booked this stay based upon a 15% discount offer through the Orbitz site. When I couldn't get the discount to apply, I called Orbitz and first was told that's because it has to be paid in full first. It was. Then I was told it didn't apply to this hotel. Your site offered the discount and linked it to the Comfort Inn so that was both misleading and/or blatantly incorrect. I didn't push the issue with the hotel since it isn't their fault. But this will be my last time booking through Orbitz.

I'm from Hampton Roads and came back to visit in Feb. for my birthday. Didnt want to invade my family's space, so I rented a room. IT WAS BEAUTIFUL! I stayed Saturday and Sunday. Breakfast was great. Not the biggest spread, but enough to keep you satisfied. Staff was friendly. Very quiet. Close to the MMBT. I loved it. Will DEFINITELY stay again.

The hotel's carpet wasn't clean. The rooms had a stale smell to it. When you look at the outside of the building you would assume it's nice on the inside. It's very deceiving. I think if the hotel invest some money on the inside and do some updates it could be nice.

We chose this hotel for a quick overnight getaway and change in scenery. It was about 20 minutes away from our residence. The check-in process was pleasant. When we walked into our initial room, I could hear the smoke detector chirping. Guest services was called and she promised to have someone look into it. When it was time for us to go to bed, the sofa bed had crumpled up sheets stuffed between the mattress. This time I took pictures so that I could walk down and make the complaint (still waiting on someone to come for the smoke detector). The young lady apologized several times and changed our room without hesitation. The new room had no body towels. Hand towels and wash clothes, yes...but no body towels. Instead of making another call, I just took the towels from our initial room and let guest services know later. Overall the stay was pleasant.

little pricey for the location. However, it was clean and comfortable. Stayed two nights and enjoyed the breakfast provided. Wifi could use a bit of help as it was slow to stream netflix

My stay was great. Upon entering the hotel, I noticed how clean and quiet it was. The computer was down at the front desk but that didn't stop me from getting checked in. They handled the situation promptly. The room was very clean and the bed was comfortable. Overall it was a great experience...

The hotel was a nice hotel to stay in. I used it during my wedding weekend & myself along with a few bridesmaids stayed in the room. There was more than enough space.

very nice and clean hotel. the hotel was very modern. great price!!

Good location, quiet, helpful staff make this a restful place.

Very nice place!! Pool and pool area on smaller side but overall very nice place!!! My boys loved the waffles for breakfast!!! Would stay here again!!!

The hotel is relatively new, located in Suffolk half way between Williamsburg and Virginia Beach. We travel as a family of 6 adults which needs a large suite to accommodate. There are not many choices for us but we enjoy this place. Since it's during the July 4th weekend there's a busy crowd for breakfast.

i was there visiting friends and family, had a great time.

5409 Plummer Blvd Suffolk VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Comfort Suites Suffolk - Chesapeake is located 2 mi (3.2 km) from Riverfront Golf Club and within a 10-minute drive of Chesapeake Square Mall. This 116-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's in central Suffolk and also within a 20-minute drive of Chrysler Museum of Art and Children's Museum of Virginia.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

All 116 individually decorated accommodations feature living rooms. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests staying at Comfort Suites Suffolk - Chesapeake enjoy an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Guest reviews for Comfort Suites Suffolk - Chesapeake

Everyone (3) Couples (2) Business (2) Family (3) Other (1) Friends (2)
4

nice, quiet, clean hotel

Everyone

If you'really looking for a place to spend a night or 2, this hotel is perfect. They don't have any extra frills, but the rooms are spacious, comfor table and clean. If you'really looking for more than that, this is not it. It was a good and convenient location, not too far from VA Beach and the prices was really good for what we got.

By , from DC on Oct 9, 2017

Review comment responded on Oct 17, 2017

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

3

nice hotel but...

Everyone

First, the staff is outstanding. When I arrived I was assigned a room that had such a strong chemical cleaning odor that I immediately had an allergic reaction. The staff was concerned and very accommodating in reassigning me a room. The room was fine and very clean. Unfortunately, the walls are a bit thin and/or the guests across from me were unusually loud. But the real reason I did not rate them higher is due to the fire alarm going off two nights in a row. Supposedly, this was caused by the steam from a shower. Another guest indicated this was not a unique occurrence. A fire alarm at 2:30 am is not pleasant. Had this not happened, it would be a 4 rating. But...Orbitz gets a 1. I booked this stay based upon a 15% discount offer through the Orbitz site. When I couldn't get the discount to apply, I called Orbitz and first was told that's because it has to be paid in full first. It was. Then I was told it didn't apply to this hotel. Your site offered the discount and linked it to the Comfort Inn so that was both misleading and/or blatantly incorrect. I didn't push the issue with the hotel since it isn't their fault. But this will be my last time booking through Orbitz.

By , from York, PA on Aug 23, 2017

Review comment responded on Aug 31, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5

great hotel

Everyone

I'm from Hampton Roads and came back to visit in Feb. for my birthday. Didnt want to invade my family's space, so I rented a room. IT WAS BEAUTIFUL! I stayed Saturday and Sunday. Breakfast was great. Not the biggest spread, but enough to keep you satisfied. Staff was friendly. Very quiet. Close to the MMBT. I loved it. Will DEFINITELY stay again.

By on Apr 25, 2016

3

not what i expected

Couples

The hotel's carpet wasn't clean. The rooms had a stale smell to it. When you look at the outside of the building you would assume it's nice on the inside. It's very deceiving. I think if the hotel invest some money on the inside and do some updates it could be nice.

By on Aug 27, 2015

4

staycation

Families

We chose this hotel for a quick overnight getaway and change in scenery. It was about 20 minutes away from our residence. The check-in process was pleasant. When we walked into our initial room, I could hear the smoke detector chirping. Guest services was called and she promised to have someone look into it. When it was time for us to go to bed, the sofa bed had crumpled up sheets stuffed between the mattress. This time I took pictures so that I could walk down and make the complaint (still waiting on someone to come for the smoke detector). The young lady apologized several times and changed our room without hesitation. The new room had no body towels. Hand towels and wash clothes, yes...but no body towels. Instead of making another call, I just took the towels from our initial room and let guest services know later. Overall the stay was pleasant.

By on May 27, 2015

4

good stay

BusinessTravelers

little pricey for the location. However, it was clean and comfortable. Stayed two nights and enjoyed the breakfast provided. Wifi could use a bit of help as it was slow to stream netflix

By on Oct 21, 2014

5

hotel stay

Singles

My stay was great. Upon entering the hotel, I noticed how clean and quiet it was. The computer was down at the front desk but that didn't stop me from getting checked in. They handled the situation promptly. The room was very clean and the bed was comfortable. Overall it was a great experience...

By on Aug 27, 2014

4

wedding weekend

GetawayWithFriends

The hotel was a nice hotel to stay in. I used it during my wedding weekend & myself along with a few bridesmaids stayed in the room. There was more than enough space.

By on Jun 10, 2014

4

great stay

Couples

very nice and clean hotel. the hotel was very modern. great price!!

By on Sep 3, 2013

4

nice place to rest before a hard day's labor

BusinessTravelers

Good location, quiet, helpful staff make this a restful place.

By on Sep 28, 2012