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Recent guest reviews

Clean, neat. Restaurants are closer . Amazing walk-in shower. King size bed was comfortable

Room was decent. Balcony had trash on it and the bed was very hard.

This was one of my best hotel stays! The room was spotlessand comfortable and the staff was curteous and attentive.

Great hotel! Price was extremely reasonable, and the Greenbrier area is awesome. We got a room with a king bed and sofa bed, and the sofa bed was super comfortable. The staff were friendly, the hotel was clean and quiet, and the continental breakfast was great. Couldn’t have asked for more - will definitely stay here again!

Great location vey well lit and a great staff to fit our needs as a traveling floral event company

After getting to my room the front desk called and asked if I was happy with everything and if I needed anything, like a wake up call. They were very friendly.

Very friendly and helpful staff. Great amenities for the price. Would definitely book again.

The first night was great. The next day there was a problem with the TV, maintenance came and fixed it we thought. At 2:30 in the morning the Phillips sign came on the TV and would not turn off. The air conditioning quit working. All the manager said was I am glad you told us. No apologies, nothing. He did say they were have problems with the Phillips TVs-we were not the only ones. We left, not happy campers. This is the Third time we have used a hotel locator with bad results, bad neighborhood, double bed instead of the king we signed up for, charge to park your car in front of your room, bugs, and now this. We will think twice before using any of them again.

We stayed at this hotel over night during a quick trip to the VA Beach area. We were pleasantly surprised. The hotel was very clean. The beds were very comfortable. The breakfast was delicious. We enjoyed our stay.

Nice, comfortable hotel near many retailers and restaurants

Nice room and staff. A lot of food nearby for food lovers like me!

I had a great time and experience and will stay at this hotel again,

In town to drop daughter at college. Convenient location. Very nice rooms. Very satisfied!

hotel was clean and comfortable was a little pricey to be that far from beach staff was friendly and helpful but never could get connected to wifi which was needed for classes online

Had a very nice stay at the Comfort Suites Chesapeake. The room was very clean and the staff was very nice. Would stay again.

I think it was a little pricey despite being a holiday weekend, but the service and quietness of the place made up for it. staff was just great and very helpful, friendly. The bathroom was awesome as well

Hotel is very clean and updated. Continental breakfast great for people on the go. Good value for the money.

Crossways Blvd Chesapeake VA

Hotel highlights

  • Close to Greenbrier Mall
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located in Greenbrier East within a mile (2 km) of Greenbrier Mall, Comfort Suites Chesapeake - Norfolk is within a few miles (5 km) of Chesapeake Conference Center. This 124-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 7:00 AM to 10:00 AM.


Rooms

Comfort Suites Chesapeake - Norfolk's 124 rooms are individually decorated and provide sofa beds, microwaves, and refrigerators. Guests can expect 43-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Coffee makers, free weekday newspapers, and free local calls are also available.


Property features

Comfort Suites Chesapeake - Norfolk features free WiFi in public areas, a meeting room, and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Suite

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

1 Double Bed and 1 Double Sofa Bed | Sleeps 2

Guest reviews for Comfort Suites Chesapeake - Norfolk

Everyone (8) Couples (8) Business (2) Family (13) Other (1) Friends (1)
5
Partner Couples Business Business

Clean, neat. Restaurants are closer . Amazing walk-in shower. King size bed was comfortable

By on Mar 8, 2021

Review comment responded on Mar 15, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3
Partner Couples

Room was decent. Balcony had trash on it and the bed was very hard.

By on Feb 15, 2021

Review comment responded on Feb 18, 2021

Thank you for completing our online survey regarding your recent stay with us at the Comfort Suites. Allow me to begin by apologizing on behalf of our entire team for failing to exceed your expectations. Your feedback is highly valuable to us, especially regarding the specific inconveniences you had during your stay. I thank you for bringing to my attention about your previous room's balcony. We will be passing this information along to our Housekeeping Department as we continue to make improvements here at the Comfort Suites to ensure we can provide an exceptional guest experience for our guests. I hope that you will consider staying with us again so we may have another chance at providing you a superior hospitality experience in the future.

3
Everyone

By on Aug 2, 2020

Review comment responded on Aug 18, 2020

Hello, and thank you for taking the time to complete our online feedback survey regrading your most recent stay here at Comfort Suites. We greatly appreciate the information provided! We hope to see you again soon!

4
Everyone

By on May 31, 2020

Review comment responded on Jul 15, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Partner Couples

This was one of my best hotel stays! The room was spotlessand comfortable and the staff was curteous and attentive.

By on Nov 11, 2019

5
Family

Great hotel! Price was extremely reasonable, and the Greenbrier area is awesome. We got a room with a king bed and sofa bed, and the sofa bed was super comfortable. The staff were friendly, the hotel was clean and quiet, and the continental breakfast was great. Couldn’t have asked for more - will definitely stay here again!

By , from Washington DC on Sep 8, 2019

5
Family

Great location vey well lit and a great staff to fit our needs as a traveling floral event company

By , from Rocky Mount NC on Jun 14, 2019

Review comment responded on Jun 14, 2019

Dear J.Guilford, Thank you very much for a great review of our Comfort Suites Chesapeake. We hope to see you here again. Sincerely Riitta Sillanpaa

5
Family

After getting to my room the front desk called and asked if I was happy with everything and if I needed anything, like a wake up call. They were very friendly.

By , from North Carolina, us on Feb 22, 2019

5

nice accommodations, affordable price.

Everyone

Very friendly and helpful staff. Great amenities for the price. Would definitely book again.

By on Dec 19, 2017

2

poor management of hotel

Everyone

The first night was great. The next day there was a problem with the TV, maintenance came and fixed it we thought. At 2:30 in the morning the Phillips sign came on the TV and would not turn off. The air conditioning quit working. All the manager said was I am glad you told us. No apologies, nothing. He did say they were have problems with the Phillips TVs-we were not the only ones. We left, not happy campers. This is the Third time we have used a hotel locator with bad results, bad neighborhood, double bed instead of the king we signed up for, charge to park your car in front of your room, bugs, and now this. We will think twice before using any of them again.

By on Sep 15, 2017

Comfort Suites Chesapeake - Norfolk

1550 Crossways Blvd, Chesapeake, VA 23320
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