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Candlewood Suites Norfolk Airport

2.5 out of 5.0

Recent guest reviews

staff are very friendly, and helpful. overall was perfect

Hotel was adequate for the money, staff were courteous, friendly and knowlegable.

Great stay. Clean and easy access. It would be nice to have a king size bed and breakfast, but overall it was a great place and I would return.

I enjoyed my short time there. Theroom is nice, the staff too. And is located near the airport. Big deal for a nice price.

This is my second time staying here and I'm not to pleased with this stay cause I had dirty towels in my room and the person that checked me in didn't offer me the rewards program that the hotel has and if I had to refer someone to this hotel no cause I wouldn't want them to go through the same thing

This was a great place to go to and stay I'd stay here again

I picked this hotel because of the good reviews. I want to share my experience so that it will provide a fair picture to you, if you pick this location. I stayed there from Saturday (6/22) afternoon to Monday noon (6/24), and here are my impressions: Prons: 1) We arrived to hotel at 3PM (regular check in time) and they made us wait for another 30 minutes. 2) Front office staff is not very responsive and friendly, more on a "don't ask us any question, don't want anything from us" attitude. 3) A/C in the room was overworking, and me & my significant other ended up getting sick after 2 nights of staying there -- with sore throat and fever. 4) There was no comforter in the room, only thin linen at the top of the bed. 5) Bed and carpet did not look clean. Prons: 6) Bathroom looked nice, although room was looking old and under maintained. 7) Around the hotel, there were many stores and restaurants (i.e. Wallmart, Target, Starbucks, Subway, etc.) 8) Distance from beach was ~15 minutes. 9) There was a big fridge and electric stove in the room (in case if you want to cook) Overall, if you are planning for "relaxing, romantic" gateway, this is NOT the right place to go, and we would NOT be booking the same hotel, again.

This was an awesome hotel in my opinion! My room was excellent. I was amazed at the full sized Fridge, dishwasher and 2 electric ranges for cooking!! The furniture was nice as well, I didn't get to test out the recliner but the desk chair was plenty comfortable. The bathroom was nice too. There is also a small convenience store on site too, but it's pricey :-) Only downside was that the cable channels didn't match up to the listings they had posted LOL but that was not a big deal at all. The hotel is close to numerous shops and other happenings!

Me and the lady had a great time there. Slight mixup with the internet and had no pool there. It was close enough to downtown, the beach and the airport.

I was visiting my husband in Norfolk, where he is stationed. I would have liked the hotel to have a pool, and better pillows, but overall it was a great stay...seemed to be newly remodeled and very clean. Excellent customer service, the staff was so friendly and helpful! Also, free shuttle back and forth from the airport and anywhere within five minutes of the the hotel really beats the expensiveness of the taxis in the area!!!

5600 Lowery Rd Norfolk VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle
  • 24-hour fitness center

Within a short walk of Lake Taylor Hospital, Candlewood Suites Norfolk Airport is within a mile (2 km) of Gallery of Military Circle. This 120-room hotel has round-the-clock conveniences like a business center, a fitness center, and a front desk. Also close to this Norfolk hotel are Norfolk Botanical Garden and Sentara Leigh Hospital.


Rooms

The 120 air-conditioned rooms feature kitchens. Guests can expect free WiFi and wired Internet, along with cable TV. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests of Candlewood Suites Norfolk Airport enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, laundry facilities, and a convenience store.

Room options

Studio Suite, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Studio Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room

Queen 1 | Full 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Candlewood Suites Norfolk Airport

Couples (4) Business (1) Family (3) Other (2)
4

awesome family trip

Families

staff are very friendly, and helpful. overall was perfect

By on Nov 2, 2015

4

traveller

Families

Hotel was adequate for the money, staff were courteous, friendly and knowlegable.

By on Oct 27, 2015

5

close to airport

Couples

Great stay. Clean and easy access. It would be nice to have a king size bed and breakfast, but overall it was a great place and I would return.

By on Oct 6, 2015

5

excellent

BusinessTravelers

I enjoyed my short time there. Theroom is nice, the staff too. And is located near the airport. Big deal for a nice price.

By on Mar 10, 2015

3

not the best stay

Couples

This is my second time staying here and I'm not to pleased with this stay cause I had dirty towels in my room and the person that checked me in didn't offer me the rewards program that the hotel has and if I had to refer someone to this hotel no cause I wouldn't want them to go through the same thing

By on Dec 12, 2013

5

quiet time

Singles

This was a great place to go to and stay I'd stay here again

By on Dec 5, 2013

2

disappointing experience!

Couples

I picked this hotel because of the good reviews. I want to share my experience so that it will provide a fair picture to you, if you pick this location. I stayed there from Saturday (6/22) afternoon to Monday noon (6/24), and here are my impressions: Prons: 1) We arrived to hotel at 3PM (regular check in time) and they made us wait for another 30 minutes. 2) Front office staff is not very responsive and friendly, more on a "don't ask us any question, don't want anything from us" attitude. 3) A/C in the room was overworking, and me & my significant other ended up getting sick after 2 nights of staying there -- with sore throat and fever. 4) There was no comforter in the room, only thin linen at the top of the bed. 5) Bed and carpet did not look clean. Prons: 6) Bathroom looked nice, although room was looking old and under maintained. 7) Around the hotel, there were many stores and restaurants (i.e. Wallmart, Target, Starbucks, Subway, etc.) 8) Distance from beach was ~15 minutes. 9) There was a big fridge and electric stove in the room (in case if you want to cook) Overall, if you are planning for "relaxing, romantic" gateway, this is NOT the right place to go, and we would NOT be booking the same hotel, again.

By on Jun 25, 2013

4

quick reunion trip

Families

This was an awesome hotel in my opinion! My room was excellent. I was amazed at the full sized Fridge, dishwasher and 2 electric ranges for cooking!! The furniture was nice as well, I didn't get to test out the recliner but the desk chair was plenty comfortable. The bathroom was nice too. There is also a small convenience store on site too, but it's pricey :-) Only downside was that the cable channels didn't match up to the listings they had posted LOL but that was not a big deal at all. The hotel is close to numerous shops and other happenings!

By on Oct 17, 2012

5

pretty darn good!

Couples

Me and the lady had a great time there. Slight mixup with the internet and had no pool there. It was close enough to downtown, the beach and the airport.

By on Jun 2, 2011

5

great trip!

Singles

I was visiting my husband in Norfolk, where he is stationed. I would have liked the hotel to have a pool, and better pillows, but overall it was a great stay...seemed to be newly remodeled and very clean. Excellent customer service, the staff was so friendly and helpful! Also, free shuttle back and forth from the airport and anywhere within five minutes of the the hotel really beats the expensiveness of the taxis in the area!!!

By on May 16, 2010