Skip to main content
Beginning of main content

Recent guest reviews

Breakfast was terrible but understandable with covid 19

Could have been better. Great location. And the manager Vee was truly great and made up for a less than great stay but their front desk was inconsistent about late checkout, we had to switch rooms midstay because they never cleaned our room despite asking 3 times, we had issues with checking in because of Orbitz's virtual wallet - where instead of calling Orbitz, they made us call in front of them, only for Orbitz to call them to rectify, didn't get the room we originally reserved (we know its subject to availability but we checked in only hour after check in time and there was barely anyone in the parking lot) and we changed out our key card twice because the battery in our room door was dead. Just too much hassle for a short two night stay over the holidays.

This is the second time we booked this hotel. When we left the hotel , the room is not that dirty as they claimed they had to deep clean my room. This is unbelievable , we will never book this hotel again.

The kindness and level of attention provided by the staff = next level. The beach access cannot be beat. They also have a patio sit-out with a grill and deck chairs, far away enough from the pool so that no one is in anyone else's way. Breakfast, for the price, is decent. Chobani yogurt! Nice toiletries too. Will return.

This is a old hotel, being fixed up!,with a great staff,. would come back.

we enjoyed the beach and the staff was friendly and helpful.

staff was nice, property was nice for an older property, had an issue with the room A/C, maintenance staff was prompt to respond breakfast was good ..lots of smiles from all staff

Pool, beachfront, breakfast, and service awesome! Interior outdated and crumbs in couch spilled right into sofa bed w stained mattress and no sheets. Potential to be the most terrific spot, just needs a little more sprucing up.

The room was worn down with broken tiles and the shower did not keep a consistent temperature. Non smoking smelled like I was inhaling smoke. The amenities were decent with safe, microwave, and refrigerator.

Right on the beach, good breakfast. Ask for the 2 bedroom apartment, you wont be disapointed.

Great location to the beach. Wonderful hot breakfast each morning. Beds were very firm. Decent number restaurants within a few minutes by car. Main ice machine broken the entire stay. Only other ice machine on 3rd floor in other wing. We will plan on staying again because we absolutely love the beaches in Ocean View.

Awesome view Awesome staff Awesome beds Wish we would have known we need utensils Good breakfast Ample parking

Nice hotel fairly quiet great staff right on beach

The staff here was the best part. And that’s saying a lot because everything was great. But the staff really went above and beyond to make this an awesome experience.

Great stay but the place was pretty expensive. I would stay there again if I come back to Hampton, VA

I would like to say not about the hotel, but about the beach. The hotel is more or less normal, but the beach is different from the big beaches much. But, in principle, you can rest.

Right on the beach , Great staff, breakfast buffet had a lot of items ,never really enjoyed the pool,because it was always dirty,we wanted to train, one of the reasons for choosing this hotel, but the machines were broken,but everyone was so nice and we forgot about all the minuses,we had a great time

E Ocean View Ave Norfolk VA

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located in Cottage Line, Best Western Plus Holiday Sands Inn & Suites is 1.2 mi (1.9 km) from Ocean View Beach and within a 10-minute drive of Bon Secours DePaul Medical Center. This 85-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free full breakfast, served each morning from 6 AM to 10 AM.


Rooms

Best Western Plus Holiday Sands Inn & Suites's 85 rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Best Western Plus Holiday Sands Inn & Suites features a fitness center, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this beach hotel include a seasonal outdoor pool, express check-out, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

2 Queen Beds | Sleeps 4

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 2 Queen Beds, Balcony, Oceanfront

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Balcony, Oceanfront (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Holiday Sands Inn & Suites

Everyone (22) Couples (8) Business (4) Family (15) Other (1)
5
Friends

Breakfast was terrible but understandable with covid 19

By on Feb 19, 2021

Review comment responded on Feb 23, 2021

We are sorry that you were disappointed with the grab & go breakfast which contained fresh fruit, breakfast bar, muffin, yogurt, orange juice, cereal, coffee and bottled water. We do appreciate your feedback.

2
Family Partner Couples Family

Could have been better. Great location. And the manager Vee was truly great and made up for a less than great stay but their front desk was inconsistent about late checkout, we had to switch rooms midstay because they never cleaned our room despite asking 3 times, we had issues with checking in because of Orbitz's virtual wallet - where instead of calling Orbitz, they made us call in front of them, only for Orbitz to call them to rectify, didn't get the room we originally reserved (we know its subject to availability but we checked in only hour after check in time and there was barely anyone in the parking lot) and we changed out our key card twice because the battery in our room door was dead. Just too much hassle for a short two night stay over the holidays.

By , from New Jersey on Nov 30, 2020

Review comment responded on Dec 4, 2020

We appreciate your business as well as your feedback

1
Everyone

This is the second time we booked this hotel. When we left the hotel , the room is not that dirty as they claimed they had to deep clean my room. This is unbelievable , we will never book this hotel again.

By on Jul 13, 2020

Review comment responded on Jul 23, 2020

Thank you for your feedback

3
Everyone

By on Mar 10, 2020

Review comment responded on Mar 23, 2020

We appreciate your business and your feedback.

5
Family with small children

The kindness and level of attention provided by the staff = next level. The beach access cannot be beat. They also have a patio sit-out with a grill and deck chairs, far away enough from the pool so that no one is in anyone else's way. Breakfast, for the price, is decent. Chobani yogurt! Nice toiletries too. Will return.

By , from Washington, DC on Jul 23, 2019

Review comment responded on Aug 19, 2019

We appreciate your patronage and your valuable feedback.

4
Family with small children Family

This is a old hotel, being fixed up!,with a great staff,. would come back.

By on Jul 3, 2019

Review comment responded on Aug 19, 2019

We appreciate your patronage and your feedback.

4
Partner Couples Family

we enjoyed the beach and the staff was friendly and helpful.

By on Jun 23, 2019

Review comment responded on Aug 19, 2019

Thank you for your patronage and your feedback.

4
Partner Couples Family

staff was nice, property was nice for an older property, had an issue with the room A/C, maintenance staff was prompt to respond breakfast was good ..lots of smiles from all staff

By on Jun 5, 2019

4
Family

Pool, beachfront, breakfast, and service awesome! Interior outdated and crumbs in couch spilled right into sofa bed w stained mattress and no sheets. Potential to be the most terrific spot, just needs a little more sprucing up.

By on May 28, 2019

3
Everyone

By on Apr 15, 2019

Best Western Plus Holiday Sands Inn & Suites

1330 E Ocean View Ave, Norfolk, VA 23503
url importing http://www.orbitz.com/Norfolk-Hotels-Best-Western-Plus-Holiday-Sands-Inn-&-Suites.h791555-p2.Hotel-Reviews
There was an error importing /Norfolk-Hotels-Best-Western-Plus-Holiday-Sands-Inn-&-Suites.h791555-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Norfolk-Hotels-Best-Western-Plus-Holiday-Sands-Inn-&-Suites.h791555-p2.Hotel-Reviews