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Best Western George Hotel

3.0 out of 5.0

Recent guest reviews

We had an excellent stay at the Best Western George Hotel. We were part of a big group and the staff honestly couldn't do enough for us all. It was clear the hotel had been recently renovated throughout and to a high quality. The entrance and reception was very inviting, the decor throughout felt fresh. The dining area was also nicely done and we were impressed with our room, clean linen & lot's storage. The car park was also very good, with plenty of spaces. Getting into Norwich centre was about a 10 minute walk with an underpass, so no need to cross any major road. Would highly recommend. We also visited on a very hot day and although the heating was on in the room (??) there was a good air con unit that quickly cooled the room down.

I wrote a review of this hotel about a year ago. Stayed again for one night in a single room. Decorated and fully refurbished, new carpets. So far so good. However, room was quite close to the bar so quite noisy and I could hear a man snoring next door, shower running etc. This was annoying but not as annoying as the shake-and-vac smell in the room (I have very little sense of smell so this must have been very overpowering to normal people) . I like this hotel very much, the staff are great, the place is relaxed, clean and tidy. I would stay here again but would request a first floor room (as I had last time) but would please ask management to just air through the rooms and not use fancy (or rubbish ) smells when they are not required.

We had a most enjoyable weekend at The George. The hotel is well situated on a bus route to the city centre, the rooms comfortable and clean. We were given the use of a private room for dinner on the Saturday evening and the food was enjoyable and good value. The staff were excellent, very helpful both during the booking process and during our stay.

The manager and staff were most helpful and businesslike during the planning and booking stage. We enjoyed a comfortable weekend stay and a very good private dinner served in the function room. Ongoing refurbishments and improvements continue to make this a very good choice for location and service in Norwich. The room rates are extremely competitive for this level of service and accommodation. Many thanks to Julie and all the staff.

This hotel had everything we could want, easy parking, short walk into town, very comfortable room, lovely bar and restaurant, friendly efficient staff. A special mention about the barman who was extremely efficient and welcoming. Wouldn't hesitate to stay here again.

Difficult to be 'excited' about this hotel. Reasonable location for city centre,free parking, room & wi-fi fine. Dining area for breakfast/dinner is small and choice of breakfast cereals/fruit limited. Sevice was slow for our evening meal despite there only being 6 other diners, but staff are friendly and food was OK

Lovely hotel. Arrived as I booked. I have a dog with me so I am in one of the newly refurbished cottages, and very nice too. I had to change rooms sadly as the lock wasn't working but it was a minor issue and sorted within minutes. Staff are very nice and helpful. Food is lovely and service (room service as I didn't want to leave my dog too long alone in a strange place) was good. Room is comfortable and bathroom well stocked and maintained. Tea/coffee facilities were good too. Bar has a wide selection of drinks. Popular place tonight at least car parking was full. Recommend staying here. 😁

Very good hotel would recommend for any business users and families really. Booked directly for the best rates and got a single bed which was very large like a mini double bed. Room decor very modern and clean. Only issue with the room was no off switch for the extractor fans which operates as soon as you open bath door. It does go off so not bad Breakfast was hot and quickly served. For me the breakfast area needs some ambiance and a bit of life. Sitting in silence is not my thing.

Good price for Bed and Breakfast - very attentive staff whether over the phone or face to face. The room and linen were very clean, cute simple room design, great breakfast incl. cooked and continental, dogs welcome, great position and plentiful parking.

Good room,neat clean, good beds and shower but let down by breakfast.Not the biggest hotel and not that busy but when we arrived in the dining room at 8.50 and things were not good. Tables not set,tables not cleared and yet only 8 more guests having breakfast, with a staff of 3 things should have been so much better ! The breakfast buffet table was pretty empty and what remained looked quite neglected.Tea and coffee arrived quite swiftly and was good as was the two English fried breakfasts, those who had the continental breakfast were less than impressed. The staff were young and willing but needed more direction and reminding that breakfast is a quiet time not an occasion for loud conversations.

Arlington Lane Norwich England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Best Western George Hotel places you within a mile (2 km) of Surrey House and Chapelfield Gardens. This 3-star hotel has 43 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. Located centrally in Norwich, it's also near University of East Anglia and St John the Baptist Cathedral.


This hotel serves as home to a bar, along with a brasserie that specializes in international cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.


All 43 rooms feature coffee makers, free newspapers, and phones. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Desks are also standard.

Property features

At Best Western George Hotel, guests have access to free WiFi in public areas, 2 meeting rooms, and free newspapers. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. This smoke-free hotel also has a porter/bellhop.

Room options

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, Kitchen (Separate Lounge;Bunk beds)

Full 1 | Sleeps 4

Family Room, Multiple Beds, Non Smoking

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

55.0% of guests recommend this hotel

Total of 501 reviews