Skip to main content
Beginning of main content

Best Western Annesley House Hotel

3.0 out of 5.0

Recent guest reviews

They have a converted an old house into a boutique hotel and have done it really tastefully. They have used the space really well and have made sure that the customer is really comfortable in every aspect. The only issue with this place for me was since it’s an old establishment people walking around your room or above ur room can get really annoying. The creaking ceiling kept waking me up whenever somebody moved near my room. However I am not sure if this was an experience only for my sensitive ears or room. They have a lovely property where u can sit have ur breakfast and also have a bar for a quick drink.

Bearing in mind the cost this is a good value for money hotel, if you want something more luxurious then it will cost more, but for a one night business stay perfectly adequate. Nice restaurant room elsewhere a bit dated

Staying for two nights due to a family funeral with my husband and son. We had a double and a single for my son. The rooms were very nice and the single a good size. We had not intended having dinner in the hotel but while we were waiting for a family member to meet us we decided to have a drink in the bar. We were very comfortable and after our long journey we decided to eat st the hotel. A good decision. The dining room was lovely and the food excellent, with a good choice. A two course meal was offered at £19.50. The service was excellent and the staff very welcoming and obliging. We also had break-fast there the next morning. 3 choices I.e. Quick start, continental, to full English. My husband and I had the continental, cereal, porridge, cheese, ham, pastries fruit, tea toast etc My son had the full one. Food was good and plentiful with extra toast, tea on request. We also had a snack lunch in the hotel before we went to the funeral. Overall a really nice hotel , close to the city. I would certainly return.

I stayed for 1 night, I found the room was really nice and clean, the staff were friendly and happy to chat when they weren’t busy. Situated a short walk from town with restaurants also close by. I will defiantly stay here when I come back to Norwich

Great stay nothing too much trouble staff professional and funny. Our deluxe room was good, fluffy robes, flannels and slippers. Drinks good price food good, sorbet a really nice touch. Will be back to enjoy again.

This was a single stay in a real single bedded room. It was excellent, bathroom clean and facilities excellent. The location just at the end of one of the main city centre roads couldn't have been better and plenty of free parking. The hotel itself is a tasteful group of Georgian buildings, very well presented and excellent friendly staff. I usual stay at a Premier further down the road, but in future I will always try and get in here.

We used Annesley House as a base to explore Norwich and we were not disappointed. We were given the apartment at the rear of the hotel to accommodate our family and it was great. There was a lovely kitchen/dining space and two well decorated spacious bedrooms. The food was of an exceptionally high standard and all of the staff were very welcoming. We will definitely stay again.

One of the main reasons that we picked this hotel was that it had parking and was close enough to walk into the city centre. We were very pleased with our room, it was really cosy, the bed was huge and the bathroom was really big! Our room was right at the top of the house which had some narrow and steep stairs, we were fine with this but I think others could struggle, I think the hotel should warn people of this. The staff were all really friendly and we had to smile that they have a dummy lock to show you how to open the doors when you check in! We spent some time in the bar in the evening which was nice and quite well stocked. We would definitely return if we visit again.

Just spent 12 days training with my new guide dog. With Guide Dogs. The staff are very friendly supportive with us while bonding with our new charges. All meals are outstanding fresh produce, the homemade burgers were yum. Housekeeping staff are most helpful in making sure we were ok. Myself and Winnie the guide dog will be back. Thank you all.

Our room overheated on the firstnight. Not only was I upgraded for the next two nights, but the cost of the first night was deducted from the bill and a lovely box of chocolates was left in my room!!! what a lovely thoughtful touch. In an age when there is a lot of poor customer service, this example of pure excellence will live with me for a long time!

6 Newmarket Road Norwich England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Laundry facilities

Best Western Annesley House Hotel is a short stroll from Surrey House and Chapelfield Gardens. This 3-star hotel has 31 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's in central Norwich and also a short walk from The Forum and St Peter Mancroft.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 9:30 AM.


All 31 rooms provide coffee makers, ironing boards, and desks. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers are also included.

Property features

Guests staying at Best Western Annesley House Hotel enjoy free WiFi in public areas, laundry facilities, and a garden. If you drive, put free parking to good use. Front-desk staff can assist with dry cleaning/laundry and luggage storage. This smoke-free hotel also has a porter/bellhop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 698 reviews