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Scandic The Reef

4.0 out of 5.0

Recent guest reviews

Worn hotel with extremely stiff prices and a less than friendly staff. The pool area is much smaller in real life than on the pictures, and at least when we visited so overcrowded that it was difficult to get a toe wet. Obviously no maximum visitor number. Best avoided

This is the first time in this resort. The are kids having fun (still here) even though they said Lalandia was better. Nice and friendly stuffs at front desk when we arrived yesterday But the whole things got disturbed because of one person at the pool bar. At the first moment when I ordered food she was so rude. You can't asked her anything about the food the only thing she answered was "look at the menu over there" when I asked again she said "look at the menu over there" I just talked to my husband and we decided to leave it don't want to take my time complaining about this with the manager BUT this disturbing attitude continued today. We were by the pool at 10:50 and saw that the pool bar open at 11. The kids are thirsty so we wanted to buy some drink. Waited with others until it open at 11. I was the third customer. I ordered 4 slash 2 coffee 1 cider When I paid, and got my coffees, I asked if I could get some milk. The answer was, "milk is over there" I went "over there" at the point it and found no milk. She said "there is milk powder" said with an disturbing attitude, rude! I said this is not milk, it's coffee powder and opened it to show her. She "sighed" and said "You should tell me before you ordered that you want milk!!!" OMG! Do I must? If I forgot to tell her, does she has to treat me like this??" Then she throw me a cup of milk. Yes I said she throw me a cup of milk not giving me but throw it to me!! I have been staying in many Scandic hotels cos I live in Sweden but never EVER I have met such kind of this person. Ps : there are a few stuffs, but only one person and it's the dark hair with a tattoos on the whole arms. If it's not because of a friendly greeting at reception on arrival you sure will get just 1 star from me

The hotel and the entertaining area is perfect for families with younger kids. The rooms are clean and simple, but our had no fridge in. The breakfast was OK, but the quality can be improved. Really kind personal.

We enjoyed staying at this hotell. It was very convenient with elevators directly from the hallway outside the rooms to the water world. Staff was helpful, the facility was clean and the Food in the restaurants was good.

I do not often come to a hotel where the slat is perfect. but this is super good hotel everything from kitchen staff to ringering's personle is super. top character from me. I Will absolut visit the hotel again soon.

The Hotel offered a great breakfast, especially for Kids (e.g. pancakes); Swimming pools are designed for children. The Hotel room exhibited a mean comfort: poor acustic isolation (Windows, neighbour rooms); plumbing unit as bath room

everything is ok, but, breakfast could include more vegetables and Fish. the swimming pools and slides are very good. fun to be at the hotel With kids. Nice bar, safe and quiet area parking is easy. Nice town

The rooms are nice, there is plenty of different food to eat for children and adult (dinner and breakfast). The acces to the water park is close and easy. It's big enough to spend an afternoon without getting bored. It's also nice that you can go outside and swim accessing from the inside pool. Good jaccuzzi inside and outside. diffents Sauna. Clean

Lovely place for a familyholiday. Nice swimmingarea, hot tub, out and indoor pools - great fun, good resturants, excellent morning and evening buffet. The kids are well entertained. Great pirate family room.

Booked on for one night a good price for 2 adults and 3 kids and the ferry seperate without car from Gothenburg. Hotellrum ok with to rooms and 2 TV:s. No mini-bar/fridge. 2 days of bath fun for the kids; but the food inside the water-world was bad and no other foods allowed in the whole hotell.

Tordenskjoldsgade 14 Frederikshavn

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool and 4 indoor pools

Located within a 5-minute walk of Krudttarn, Scandic The Reef is within a 15-minute stroll of Frederikshavn Harbour. This 210-room, 4-star hotel welcomes business and leisure travelers with 4 indoor pools, a water park, and 2 restaurants. In central Frederikshavn, the hotel is also close to Bangsbo Estate and Palmestrand Beach.


Free buffet breakfast is offered each morning. Enjoy dining at one of 2 onsite restaurants including Calypso, which specializes in Caribbean cuisine.


All 210 rooms feature phones and desks. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and slippers.

Property features

Guests of Scandic The Reef have access to 4 indoor pools, a free water park, and an outdoor pool. Self parking is available for DKK 50 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour fitness center, 5 spa tubs, and a sauna.

Reviews from Trip Advisor

Trip Advisor aggregated rating

55.0% of guests recommend this hotel

Total of 660 reviews