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Westminster Hotel & Spa

4.0 out of 5.0

Recent guest reviews

This was our second visit to the Westminster in five years, and we booked at the last minute through an agency, taking whatever room was available. The occasion was a week's break to coincide with my wife's birthday, and it occurred to me that buying her flowers on the morning of our departure would be a sort of wasted gesture as we'd have to leave the flowers behind at home. So I emailed Reception at the Westminster and enquired if they could they arrange for flowers to be in our room to welcome my wife as a surprise when we arrived, and asked would they put this on my bill. Not only did they respond immediately, but even recommended what sort of flowers would be appropriate, and asked how much I wanted to spend. It only occurred to me later, when my wife was suitably delighted at the lovely roses in our room, that the booking agency, not the hotel, had my credit card details, so the flowers were bought by the Westminster on trust. Unlikely as it might have been that we would not have turned up at all, nevertheless it is rare for a hotel to give you anything without first determining means of payment. The second surprise was a room upgrade when we arrived, at no extra charge. There have been some changes to the Westminster since our last visit, including a new all-glass lift (the old one hidden off to the left is often quicker, by the way) and the old elegant dining room has been abandoned and seems to have no present function at all. Maybe we just arrived halfway through the process. The staff are as happy and accommodating as ever, and seemed genuinely pleased to see us. This is a nice hotel, in one of the most elegant parts of the Riviera, a few yards away from the famous Negresco, and its prices do tend to reflect its exclusive address. But then again, what would you expect? We didn't eat in the hotel, but only because there are scores of restaurants within 15 minutes walk of the front door, and it seemed a shame not to explore. The cuisine is generally of a very high standard and the choice as wide as you might imagine in the south of France. There are also restaurants on the private beaches just across from the hotel, but if you're booking a sun lounger for the day it'll cost you 25 euro each. For that you get waiter service to your chair. And if you're looking for sand, then you're out of luck.

This hotel is a beautiful piece of history and it is serviced by the most helpful, friendly and knowledgable staff. I was due to leave on the weekend of the Bastille celebrations, this meant the taxi's were struggling to get anywhere near the hotel and the taxi that I had booked was stuck in heavy traffic. One member of staff actually ran from the hotel to the train station to locate me a taxi, he was wonderful!!

We very much enjoyed the hotel. The room was great. Great view from our room. Our friend had a balcony on her room that we made use of as well. Great location. Walkable to the Old town area and shops. The only slam against this establishment would be the front desk staff. They were very unfriendly and almost mean. We are not demanding or hard to please people and I felt very upset about some of the treatment we were getting. I am not sure if they were prejudice against us bc we were American or bc we had kids. I would think twice about bringing kids to this hotel as they seem to not want them, even though we had older and well behaved kids. We and our older kids were locked out of both of our rooms after being accused of having too many people staying in our room. We did not. Our kids did have friends(who were also staying in the hotel) play cards in our room at one point for an hour or so, but to lock us out because of this suspicion is unacceptable. We were made to show our passports again also, even after showing them the day before. They are also very unfriendly on the front terrace where drinks are served. We were "scolded" for standing and speaking to our friend for 1 minute bc I was holding a coffee in my hand that I had not bought there. Literally standing to ask her a question for 1 minute! Not bothering anyone or anything. Ridiculous! There was one very nice waitstaff woman in the bar/terrace area named Helen who was always trying to help us since everyone else seemed to be so standoffish and mean to us. Overall, I MIGHT go back if I was not traveling with kids but I would still investigate other options. It's a shame because it is a really nice property.

Our room was ready upon our arrival after a long flight. The location is right in the heart of the promenade. Beautiful enclosed terrace to relax have a glass of rosé and people watch. Our room had a large bathroom & the window could be left ajar. Room was comfortable. Large breakfast buffet on the ground floor. Loved that I didn't have to take the elevator, beautiful wide staircase. The price is a good reflection of what you get. I would absolutely book this hotel again!

We stayed at this hotel many years ago; the renovations they have made recently are truly exceptional. The breakfasts were excellent and we had a beautiful view overlooking the promenade while we ate. We had a junior suite and it very spacious with a great sea view. Our bathroom was beautiful marble and it included a tub and a shower. The staff was very friendly and helpful. Good location. My only complaint was a 25 euro charge, per person, for use of the pool for 2 hours; I thought that charge was excessive. Otherwise, a truly beautiful hotel. Convenient public parking close by.

We selected this hotel because we could get a junior sea view suite with a small balcony for less than a standard sea view room at the Negresco. We were very pleased with our selection. The hotel website photos really don’t do justice to how gracious the hotel is. The room was large and comfortable, the location is terrific, the staff was really helpful, and the breakfast buffet was ample and served in a room with a great view of the beach. My only complaint is the ancient hairdryer – it looks like a vacuum cleaner hose attached to the wall -- it is really weak and yet the handle gets disproportionately hot. The only other place I’ve seen this type of blow drier was a religious order house. That aside, a great hotel and I’d definitely stay again.

We arrived at this hotel with time in our hands as our rooms were not quite ready. The terrace bar overlooks the promenade des Anglais and is a lovely place to sit and watch people strolling, jogging and biking past you. Our rooms were pleasantly large and looked out into the rear of the hotel. I thought this was better as we had no traffic from the road. I think what you miss in sea view could be complimented by a little peace. Good facilities , iron, coffee and tea making facilities, hairdryer. I glass lift takes you up to the rooms and there is a lift at the front for disabled travellers. Breakfast was wonderful. A full array of choices from cooked to croissants and all the staff are very helpful. It is a fair distance to the old town if you have an elderly person with you. We picked up the rides from the cycling carriages who charged us about 20 Euro one way with a tip. Not cheap but at least we got grandma around and for 40 euros we did a tour of the market and the town! We didn't visit the spa or pool areas but they were all very nice.

The hotel is wonderful, everything very clean and tidy. Wonderful breakfast, the bar is a delight to have a few drinks. All the attendants were attentive, especially Sara who works at the reception. I'll be back one day for sure.

Rooms are fine, blackout shades are a bonus, location beach front was nice. Staff were extremely courteous and helpful. Two main demerits, the wifi would not work for more 5 minutes at a time before kicking you off, and no beach towels provided.

While I didn't stay at the hotel itself, I had a chance to visit Le Spa 27 one morning. My experience was very pleasant and relaxing. It's a smaller size spa and that gives it a sense of complete relaxation and privacy. Arriving in the morning, give you a chance to enjoy the beautiful pool area and sauna complimentary. In the afternoon, I believe it's 30 Euros extra. The treatment rooms are comfortable and the staff is great. No pressure to leave early what so ever and you can relax after the treatments, and unwind.

27 Promenade Des Anglais Nice Alpes-Maritimes

Hotel highlights

  • Walking distance to Place Massena
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Nice City Centre within a short walk of Place Massena, Westminster Hotel & Spa is within a mile (2 km) of other popular sights such as Cours Saleya. This 4-star hotel has 99 guestrooms and offers a full-service spa, free in-room WiFi, and a fitness center. On the waterfront, it's also near Nice Etoile Shopping Center and Nice Museum of Fine Arts.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start your day off with buffet breakfast, available for a fee.


Rooms

All 99 soundproofed rooms provide free newspapers, free bottled water, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

Renovated in 2016, Westminster Hotel & Spa offers a full-service spa, a fitness center, and free WiFi in public areas. For transportation, you can make use of an airport shuttle for a fee (available 24 hours), as well as an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a conference center, a 24-hour business center, and free newspapers.

Room options

Superior Room, City View

Full 1 | Twin 2 | Sleeps 3

Superior Room, Sea View (Baie des Anges)

Full 1 | Twin 2 | Sleeps 2

Junior Suite, City View

King 1 | Sleeps 3

Junior Suite, Balcony, Sea View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 1024 reviews