Westminster Hotel & Spa4.0 out of 5.0
Recent guest reviews
Extremely noisy, 2nd floor seaview room with four lanes of traffic 24/7 outside. Not able to use the balcony because of the level of exhaust fumes from the road underneath. Lounge bar and restaurant on ground floor as bad. If someone is sitting at desk/dressing table, no room to move around without negotiating over the bed. Tiny amount of space for clothes for two people and not enough for seven days holiday. Daughter's room had water coming through the ceiling and walls in three places and soaking her belongings. Ordinary and expensive holiday. Thankfully will never return.
We have stayed at the Westminster for as long weekend on a number of occasions over the last 6 or 7 years, and it has recently undergone a thorough refurbishment. The spa is £30 for 2 hours - no extras, just access to the spa, which is not large - 3 people in the pool would be a crowd! We could not purchase a tea or coffee in the bar after 6pm on our first night - a Friday - it seems that they had a band on, and so were not serving tea or coffee ... In the morning, we spoke to the bar manager who told us this was a misunderstanding, and we could have had a coffee for 8 Euros. hmmm to misunderstanding; hmmm to 8 Euros! Cocktails 12 Euros; Bacardi and coke 13 Euros. Go next door to the 3 start hotel (The Royal I think) - the barman is great - better service, better drinks and much better prices. The instructions on how to use the safe were incorrect (missing 2 key steps). Whilst the staff were friendly, we felt an "edge" - a little "je ne sais quoi". Overall, a little disappointing
Gorgeous hotel with beautiful interior, spacious and well furnished. Central lift or take the wide grand staircase. On arrival we were graciously welcomed and processed very quickly. Our room was spacious and the beds extremely comfortable. The bathroom was also spacious with the shower over the bath, their was also a bidet ... fancy that. One large window gave us a view to other hotel rooms so just kept the blind shuttered as did not spend a great deal of time in the room. The breakfast room downstairs was fabulous with all you could eat and one could choose seating outside and with a glorious view to the Mediterrean Sea and coastline. The location was fantastic, step outside on to the promenade and go in either direction for cafe, shopping malls and attractions. Train station was a 10 minute pleasant walk through mainly small shops and apartment living. High recommend Westminster Hotel & Spa and their airport transfer service.
We stayed here for a week in September . We didn't have a sea view, but I understand from other guests that these rooms can be noisy. We had no view but a good nights sleep! Spacious room, but I thought the bathroom arrangement was eccentric. The toilet had a door but basin and excellent shower were in the room. Why? The breakfast buffet was excellent as was the coffee. This hotel is well placed for visits to the beach, old town and also buses to other resorts on the coast.
Lovely clean hotel. Staff were very helpful. Breakfast selection was good. We ate dinner there our first evening which was really good. The location is very central and you can easily walk many places to explore. Only negative was a personal one, the sound of the busy road at the front of the hotel did cause a slight nuisance as I was concerned about our baby waking very time a moped went past.
Stayed for 4 nights in the Hotel Westminster . We stayed in one of the more basic rooms but , in fact , it was a really nice room - I think that they have recently been renovated . We would definitely choose this range of room again. The hotel overall was very nice and it felt like a 4 star hotel . The terrace bar was especially nice and we also ate in Le Duc restaurant ( which was also used as the breakfast room ) with lovely views over the promenade . Location was excellent also - very walkable to the old town and we also walked to the train station for a day trip to Monte Carlo . Would definitely recommend this hotel if looking for a classy hotel in Nice in a great location . Would like to return one day !
I have been staying at this hotel for over 30 years, I have always believed that given the right management and the money it was capable of much more, In recent years a great change took place and set it on it's way to stardom and I praised it fulsomely with improvements to hotel and dining room. Returning this year I was disappointed to find that in both areas it had slipped back. I wanted to discuss this with the manager as I thought my experience would help him halt what I saw as a decline in standards. I asked twice to speak about it but he was 'too busy' and sent his charming front of house manager instead who listened and promised to address my complaints and do something about it to represent the real value of what I paid for because at Euro 436 per night I was overcharged. Clearly, she was over-ruled and the credit of Euro 72 for a nearly inedible dinner was not enough. Management is there to attend to the needs of those that are paying.....the guests. In this case, management did not listen and in a few brief minutes destroyed a 30-year-old love affair. I hope this is a hiccup and that standards return. The accomodation was overpriced and under serviced and dinner in the restaurant was deplorable helped by a Maitre who was not good at his job and a chef who must have had a bad night. Try it by all means, it does have the potential to challenge it's illustrious neighbour but not for a while yet!
I spent 5 nights at the Westminster Hotel & Spa in Nice. LOCATION: The hotel is right in front of the beach and walking distance from restaurants and shops. It's located about 10 min by taxi from Nice International Airport. AMENITIES: The indoor swimming pool picture shown in the hotel advertisement is not really part of the hotel. The indoor pool is part of the spa, and if you want to use it you must pay something around 35.00 euros (per 2 hours only). Yes, after 2 hours you have to leave the pool. There is a bar and a restaurant on the first floor, where the food is okay. The decor of the hotel is nice, a style that mixes modern and classic. STAFF: It's just unbelievable how rude and impolite their French staff are. They definitely should work on their manners and perhaps take classes on "How to provide a good customer service". I WOULD NOT stay ever again at the Westminster Hotel in Nice and I DO NOT RECOMMEND this hotel to anyone because of their poor customer service. I believe that it depends what country you are from and how you are use to be treated as a customer to give this hotel a 5 or 1 star. Overall this hotel is considered by me pricey and overheated, definitely not a 4 star.
Sad, very sad :( The full hotel is not oriented on customer service. No bar in the hotel a Friday night ? We been promest a "jazz night". Where? A joke ! Ask for an extra towel = NO. Rooms are average. Never again !
The hotel is situated at an excellent location near the promenade, facing the sea. You are at the beach in no time - just cross the road and you are spoiled for choice from the numerous private as well as public beaches. If available I would recommend booking a sea view room. Unfortunately, it wasn't available during my stay, but I was happy to receive an upgrade to a superior room, which was nice. The reception staff were very welcoming and always ready to assist with any queries one might have -from booking a transport to the airport to the use of the business centre. I had work to do to during my stay and when they noticed that I would spend some time (around two hours) the staff was so friendly and attentive to ask me if there is anything I needed, and brought me drinking water regularly. The hotel is clean, rooms are spacious and bathroom is also a very good size and impeccably clean. The hotel offers a lovely bar overlooking the promenade offering a great choice of cocktails. There are plenty of restaurants and cafe's around the hotel, should you decide to have a drink or food outside the hotel. There is a nice spa within the hotel for a reasonable charge of 30 Euro, offering swimming pool, Jacuzzi, sauna and steam room. There is nice relaxation room however it is only available after treatment. All in all the spa session was ok although not extraordinary. The shops are very close, just around the corner and within minutes walk you reach the Galeries Lafayette. The train station is around 10 minutes walk, very convenient to visit other nearby beautiful places like Cannes, Monaco-Monte Carlo etc. I loved Nice and I loved Westminster Hotel. Would definitely stay again!
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 1054 reviews