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Best Western Plus Hotel Massena Nice

Star Rating
4 out of 5



4.0 / 5Good
1,362 reviews


  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Breakfast Available


What's nearby

  • Popular Location
    Nice Etoile Shopping Center
    7 min walk
  • Popular Location
    Nice Cathedral
    8 min walk
  • Popular Location
    Cours Saleya
    8 min walk
  • Airport
    Nice (NCE-Cote d'Azur)
    8 min drive

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Your dates need to occur after 2019-12-12. Try updating your dates to see prices for your trip.

    About this area


    In the city center, Best Western Plus Hotel Massena Nice is in Nice's Nice City Centre neighborhood, a walkable area with good shopping. Promenade des Anglais and Nice Etoile Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Castle Park (Parc du Chateau) and Castle Hill. Check out an event or a game at Allianz Riviera, and consider making time for Marineland Antibes, a top attraction not to be missed. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Nice Etoile Shopping Center - 7 min walk
    • Popular Location
      Nice Cathedral - 8 min walk
    • Popular Location
      Nice Theatre - 8 min walk
    • Popular Location
      Cours Saleya - 8 min walk
    • Popular Location
      Museum of Modern and Contemporary Art - 13 min walk

    Getting around

    • Massena Tramway Station - 3 min walk
    • Nice City Station - 15 min walk
    • Nice (NCE-Cote d'Azur) - 8 min drive

    About this property

    Best Western Plus Hotel Massena Nice

    Along with a bar/lounge, this smoke-free hotel has valet parking and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. All 110 rooms offer free WiFi, minibars, and LCD TVs. Other amenities available to guests include room service, premium bedding, and electric kettles.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Valet parking: EUR 35 per night

    Food and drink

    • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 17 for adults and EUR 17 for children
    • 1 bar
    • Room service available

    Family friendly

    • Dry cleaning service


    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Languages spoken

    • English
    • French
    • Italian
    • Russian
    • Spanish

    Business services

    • Business center
    • Computer station


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower


    • Smoke-free property

    Room amenities


    • Air conditioning
    • Premium bedding


    • Bathtub or shower
    • Hair dryer
    • Shampoo
    • Soap
    • Toilet paper


    • LCD TV

    Food and drink

    • Electric kettle
    • Minibar


    • Desk
    • Iron/ironing board (on request)
    • Phone
    • Safe
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Was pretty good for the most part

    Stayed 2 nights in Jul 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything, room, staff, breakfast, location, view

    Stayed 3 nights in Nov 2019


    • Disliked: Cleanliness, staff & service, property conditions & facilities

    First of all, the rooms do not look the same as the rooms that are posted by the website. When I inquired about this to the management I was told the rooms on the website are deluxe rooms. The room I received was very small, sweltering hot from the heat being left on and no air conditioning as posted on the website, the carpet smelled of odor, and after the maintenace guy brought up fans to cool off the room, he began scrubbing 4 spots on the carpet while I sat on the bed and watched him. He made no attempt to dry the floor areas he scrubbed. Simply left them wet, said he would be back and never returned. The mgr was extremely rude! Constantly talking over me as I expressed my concerns and was short with me when I showed him what the website stated. Not only that, but there was construction going on in the main lobby right in front of the elevators with noisy drills and cosmetically unpleasant to look at. I told the mgr that they should alert guest on the website when they are under construction. The dining area was a joke! I pulled a couple of dirty glasses and wound up asking for disposable cups because I didn' t trust the hygiene of the dishes after that. Their are no ice machines on the floors, and when I asked for a bucket of ice, I was given a small dish with ice in it. Breakfast had a good spread but that's the only thing this hotel had going for it. This Best Western Plus definitely does not meet the standard of quality that other Beat Western hotels have. Stay away!!

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    The hotel is located in a nice area close to city center, beach and a lot of shopping area and site to see. The hotel was under construction which makes the hotel looks a little bit unclean in the elevator area. Breakfast was good and staff, we were friendly and helpful.

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    I recommend this hotel, Good location & helpful staff

    Stayed 3 nights in Nov 2019

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