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Reviews

4.1 / 5Very Good
11,524 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Oakes Garden Theatre
    2 min walk
  • Popular Location
    Casino Niagara
    3 min walk
  • Popular Location
    Fallsview Indoor Waterpark
    8 min walk
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-22. Try updating your dates to see prices for your trip.

    About this area

    Niagara Falls

    Located in Niagara Falls, Sheraton On The Falls Hotel is in the city center and on a river. The area's natural beauty can be seen at Niagara Falls State Park and Horseshoe Falls, while Ripley's Believe it or Not and Greg Frewin Theatre are cultural highlights. Traveling with kids? Don't miss Fallsview Indoor Waterpark and Niagara SkyWheel. Our guests appreciate the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • Oakes Garden Theatre - 2 min walk
    • Casino Niagara - 3 min walk
    • Crystal Caves - 4 min walk
    • Guinness World of Records Museum - 5 min walk
    • Fallsview Indoor Waterpark - 8 min walk

    Getting around

    • Niagara Falls Station - 3 min drive
    • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

    Restaurants

    • Massimo’s Italian – Fine-dining restaurant with a bar offering Italian cuisine. Serves dinner daily.
    • Fallsview Buffet – Serves dinner daily.
    • Breakfast Buffet on 13 – Serves breakfast and lunch daily.
    • Niagara Vines Lobby Wineb – Serves dinner daily.
    • Starbucks – Serves breakfast and lunch daily.

    About this property

    Sheraton On The Falls Hotel

    This smoke-free hotel features 3 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), a nightclub, and a 24-hour fitness center are onsite. All 669 rooms provide WiFi, room service, and cable TV. Other amenities available to guests include premium bedding, hair dryers, and safes.

    Property amenities

    Internet

    Available in all rooms: WiFi (CAD 15.95 per day)
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: CAD 35 per night
    Valet parking: CAD 55 per night
    Electric car charging station
    Free casino shuttle

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11 AM: CAD 27.95 for adults and CAD 14.00 for children
    3 restaurants
    Room service available

    Things to do

    24-hour fitness center
    Arcade/game room
    Bicycle rentals
    Children's pool
    Full-service spa
    Hiking/biking trails
    Horse riding/rentals
    Mini golf
    Nightclub
    Shopping
    Water park access (surcharge)

    Family friendly

    Arcade/game room
    Children's pool
    Grocery/convenience store
    Mini golf
    Snack bar/deli
    Waterslide

    Conveniences

    ATM/banking services
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    French

    Business services

    18 meeting rooms
    Conference center

    Outdoors

    Pool sun loungers
    Terrace

    Spa

    4 treatment rooms
    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - hot stone
    Massage/treatment rooms
    Spa open daily
    Spa tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Visual alarms in hallways
    Wheelchair-accessible business center
    Wheelchair-accessible concierge desk
    Wheelchair-accessible fitness center
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible spa

    More

    40 casino gaming tables
    1700 casino slot machines
    Casino (95000 square feet of space)
    Casino VIP room
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Heating
    Linens
    Premium bedding

    Bathroom

    Free toiletries
    Hair dryer
    Towels

    Entertainment

    Cable channels
    Pay movies

    More

    Desk
    Iron/ironing board
    LED light bulbs
    Recycling
    Safe
    4.1
    5 - Excellent
    5,210
    4 - Good
    3,871
    3 - Okay
    1,409
    2 - Mediocre
    671
    1 - Poor
    363
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.1
    Amenities
    4.1
    Property condition

    4/5 Good

    • Liked: Cleanliness

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Courteous staff and great view of the falls from the room.

    Stayed 2 nights in Feb 2020

    1/5

    • Liked: Cleanliness, staff & service, amenities
    • Disliked: Property conditions & facilities

    Honesty one of the worst trips I’ve ever been on. First, I tried checking in, the line was about 20-25 people. My room was not ready so we went around the neighborhood and came back. Upon arriving, the block where I had to park was blocked by police because of a protest. I called hotel with no answer. My wife went in and the hotel claimed that they knew nothing and could not help me. Asked Me to pay for parking elsewhere and then come back and pay the $35 a night fee. Two hours later I was able to convince police officers to let me slip in through the parking lot in the back. Parked and then had to find my way into the hotel because the parking lot was located in the casino. Elevators were packed to a point that my family had to take the stairs because after 20 min waiting for elevator. Finally find our way to the hotel, we had to wait for another elevator in our hotel. Same thing, elevators packed beyond what is safe. Open door to our room only to find that the Toilet was clogged. Kids are running and yelling through the hallways all day and unfortunately all night. People having parties in their rooms. The people on top of my room checked into their room at about 11pm and their son “Byron” was jumping, yelling, throwing items on the floor. Room next to me at 3am couple had argument at 3am, cursing and yelling. Let’s not forget the 7:30am hammering because the hotel is doing renovations. I booked this hotel expecting a relaxing vacation. Book somewhere else to relax

    Stayed 5 nights in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Did not know about hidden tax fees at checkout. When asked, the desk person said they could remove them if I live within 60 km, when I showed him I did, he said he doesn’t think it applies to the US. Then I told him family members that checked out 2 days prior had it removed and he just nodded and apologized. Parking space should be included in room rate.

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I liked not having to step outside (because its winter) the hotel and still have access to the water park, casino, hard rock cafe and more

    Stayed 1 night in Feb 2020

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