InTown Suites Newport News City Center in Newport News

Arrivals + Departures

Driving? This property offers free parking.

Check-in is from 3 PM - 7:00 PM
Check-out: noon
Minimum check-in age: 21

Special Check-in Details

The hotel's front desk is open during the following times:

Monday - Sunday: 11:00 AM - 7:00 PM

After-hours check-in is not available at this property. Front desk staff will greet guests on arrival.

Payment types

Pet Policy

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Discover, Mastercard, and Visa.
Debit cards aren't accepted.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless Internet: USD 1.43 per night (rates may vary)
Fee for wireless Internet in public areas: USD 1.43 per night (rates may vary)
Service fee: USD 1.43 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

InTown Suites Newport News City Center Hotel
InTown Suites Newport News City Center
InTown Suites Newport News City Center Hotel
InTown Suites Newport News City Center Newport News
InTown Suites Newport News City Center Hotel Newport News

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2.2

out of 5

Average Guest Review

See all 5 reviews

Room cleanliness 3.0

Service & staff 2.5

Room comfort 2.5

Hotel condition 2.0

This hotel is most popular for:

Recent guest reviews

The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.

Accessibility to various places to shop eat entertain and my daughter's home

The room itsself was very nice modern and clean however the hallways were loud and filled with different smells of food. Understandably so as this facility is also an extended stay.

I pay for 9 nights and stay only 2 for personals problems and the hotel and orbitz not refund nothing yet

The staff was rude, left me standing outside a locked door at night ignoring me despite my knocking and them being able to see me less than 10 feet away, they acted like they were doing me a favor when they let me in and proceeded to tell me they should have been gone by 9 so I needed to hurry. The first room they offered us smelled like mold so we asked for a new one. The new one smelled too and was dirty (with hair on tables, grime on the bathroom counters and makeup smudges on unclean pillows) as well as the bed was a thin mattress on a cot aluminum frame so we didn’t even stay there, we left and slid our key under the maintenance door because the lady in the front was horrible and wasn't even there when we came back up and her door was locked with a closed sign. NEVER EVER AGAIN. I have requested a refund.

Guest reviews for InTown Suites Newport News City Center

Family Partner Couples Business Business Family

By a verified traveler on Nov 10, 2019

Family with small children Family

By a verified traveler on May 28, 2019

diamond in the rough

Everyone

By ivette, from va on Sep 26, 2016

bad attencion

By a verified traveler on Sep 12, 2016

you couldn't pay me to stay there again !

By a verified traveler on Aug 17, 2016

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InTown Suites Newport News City Center