Skip to main content
Beginning of main content

Recent guest reviews

The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.

Accessibility to various places to shop eat entertain and my daughter's home

The room itsself was very nice modern and clean however the hallways were loud and filled with different smells of food. Understandably so as this facility is also an extended stay.

I pay for 9 nights and stay only 2 for personals problems and the hotel and orbitz not refund nothing yet

The staff was rude, left me standing outside a locked door at night ignoring me despite my knocking and them being able to see me less than 10 feet away, they acted like they were doing me a favor when they let me in and proceeded to tell me they should have been gone by 9 so I needed to hurry. The first room they offered us smelled like mold so we asked for a new one. The new one smelled too and was dirty (with hair on tables, grime on the bathroom counters and makeup smudges on unclean pillows) as well as the bed was a thin mattress on a cot aluminum frame so we didn’t even stay there, we left and slid our key under the maintenance door because the lady in the front was horrible and wasn't even there when we came back up and her door was locked with a closed sign. NEVER EVER AGAIN. I have requested a refund.

11715-B Jefferson Avenue Newport News VA

Hotel highlights

  • Free parking
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

Located in Central Newport News within a short walk of Sentara Port Warwick, InTown Suites Newport News City Center is within a mile (2 km) of Virginia Living Museum. The 124 rooms at this hotel include kitchens, refrigerators, and microwaves.


Rooms

The 124 rooms feature kitchens with refrigerators, microwaves, and stovetops. TVs come with cable channels, and guests can stay connected with WiFi. Other standard amenities include free long-distance calls, free local calls, and desks. Weekly housekeeping is available.


Property features

InTown Suites Newport News City Center features WiFi in public areas, express check-out, and laundry facilities. You can put free parking to good use if you drive. This smoke-free hotel also has a vending machine.

Guest reviews for InTown Suites Newport News City Center

Everyone (3) Couples (1) Family (3)
1
Family Partner Couples Business Business Family

The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.

By on Nov 10, 2019

5
Family with small children Family

Accessibility to various places to shop eat entertain and my daughter's home

By on May 28, 2019

3

diamond in the rough

Everyone

The room itsself was very nice modern and clean however the hallways were loud and filled with different smells of food. Understandably so as this facility is also an extended stay.

By , from va on Sep 26, 2016

1

bad attencion

Everyone

I pay for 9 nights and stay only 2 for personals problems and the hotel and orbitz not refund nothing yet

By on Sep 12, 2016

1

you couldn't pay me to stay there again !

Everyone
Dirty bathroom counter top Hair on the nightstand Thin matress on cot frame Dirty pillowcase

The staff was rude, left me standing outside a locked door at night ignoring me despite my knocking and them being able to see me less than 10 feet away, they acted like they were doing me a favor when they let me in and proceeded to tell me they should have been gone by 9 so I needed to hurry. The first room they offered us smelled like mold so we asked for a new one. The new one smelled too and was dirty (with hair on tables, grime on the bathroom counters and makeup smudges on unclean pillows) as well as the bed was a thin mattress on a cot aluminum frame so we didn’t even stay there, we left and slid our key under the maintenance door because the lady in the front was horrible and wasn't even there when we came back up and her door was locked with a closed sign. NEVER EVER AGAIN. I have requested a refund.

By on Aug 17, 2016

InTown Suites Newport News City Center

11715-B Jefferson Avenue, Newport News, VA 23606
url importing http://www.orbitz.com/Newport-News-Hotels-InTown-Suites-Newport-News-City-Center.h9673391-p2.Hotel-Reviews
There was an error importing /Newport-News-Hotels-InTown-Suites-Newport-News-City-Center.h9673391-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Newport-News-Hotels-InTown-Suites-Newport-News-City-Center.h9673391-p2.Hotel-Reviews