- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk staff was fabulous and quick to help
Your dates need to occur after 2020-01-19. Try updating your dates to see prices for your trip.
Located in Newport News, Holiday Inn Newport News - Hampton is in the city center and near the airport. Colonial National Historical Park and Fort Monroe are local landmarks, and travelers looking to shop may want to visit Patrick Henry Mall and Peninsula Town Center. Looking to enjoy an event or a game while in town? See what's happening at Hampton Coliseum or Hampton Roads Iceplex.
Overall it was a good experience. The hotel was very clean and beautifully decorated for Christmas. The staff was very polite, with one exception. On our last morning there before checkout, my husband and I decided to go by the restaurant for breakfast. The hostess and waitress were both incredibly sweet and polite, but a couple of additional staff members from the restaurant/kitchen made it seem like it was a problem that we wanted to order off the menu rather than eat from the $12 buffet. We were left feeling uncomfortable and slightly embarrassed. If they didn’t want us ordering off the menu, there shouldn’t have been a breakfast menu in our room, and the staff who were discussing their issue with us being there should have probably had their conversation about it a little further away where we couldn’t hear them.