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Hampton Inn & Suites Newport News

2.5 out of 5.0

Recent guest reviews

I just stayed at the Hampton Inn and Suites and my stay was great. Check on was easy and I had no issues with my room. It came with a full kitchen and small dining area. The location is perfect as it is situated across the street from the mall and surrounded by restaurants and shops. Will return when in the area.

If you're looking for a peaceful quiet place to stay keep on looking because this isnt the place for you! Staff yelling in the halls at 6am and clogged toilets are in your future if you choose to stay here.

The hotel amenities and room were great. The only issue I had was the bed. I don’t know if I’m being too picky but my mattress felt like I was laying on a concrete floor. I can usually deal with a firm bed but this one had absolutely no plushness to it.

Oyster Point is my Go To for business travel to Newport News. I travel there frequently with my wife enjoys the nearby malls in walking distance as well. The staff are very friendly - every time and every hour - and the complimentary breakfast is a slight step above the free ones what you get elsewhere..

We would highly recommend this hotel to anyone staying in this area. We were here for a basketball tournament held at Boo Williams Sports Complex. We were very pleased with the staff and the hotel overall.

This hotel is a great stay when traveling with a group. The Group Sales Manager D. Garland is the gold standard of Group Sales Managers. The Front Desk was prepared and friendly throughout our stay. The local area has a mall, Applebee's, ad free access to Crunch Fitness. Big Box comforts with Old World Hospitality.

I don’t know why but this hotel seems very cramped. The breakfast area was filled with no place to sit. The actual serving area was very small with people constantly bumping into each other. The lobby seems smaller (people had to eat breakfast in the lobby) than most Hampton Inns and our room was very small. It was difficult to navigate around the room with two beds. The strange part was when the eggs needed to be refilled, the worker came out with the microwave bag and dumped it into the tray. Would have expected the to be taken to the back. Having been at two other Hampton Inns this week, this would rank third. Place was clean and check in was easy as positives. Parking is free but lot was filled because a significant number of spots were cones off for some reason.

We stayed here so we could visit our son who is in the military. We stayed in the King Suite-perfect room because I brought food for lunch and dinner. Although I brought food, there were soooo many places close by to choose to eat! We will definitely be back! Hotel was super clean, comfy, staff was friendly!

The room was okay until I noticed what appeared to be black mold around the fire sprinkler. I was starting to feel allergies so I went to the front desk to let them know there may be a problem. I was moved and upgraded to a suite. The pull out couch cushions were sunk in and looked dirty, the chair had food crumbs on it, the fire alarm was falling off the wall (appeared to be working), my toilet clogged, the tub had a constant drip, and the overall appearance was run down. I was completely disappointed and I’ve never run into so many issues at a hotel. I was also charged incorrectly upon leaving. I’m not sure I want to stay here again, or with any Hampton and they’ve always been my go-to hotel!

Convenient, pre-booking easy, pre-register a snap, great breakfast, cheeful staff. You could not do better. Located within sight of I-64 and centrally located, convenient to anywhere you need to go. Even had fridge and microwave, and in-room coffee, but I preferred the brew in the lobby.

12251 Jefferson Ave Newport News VA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a leisurely stroll of Patrick Henry Mall, Hampton Inn & Suites Newport News is within a few miles (5 km) of Hampton Roads Iceplex. This 120-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi. Mary Immaculate Hospital and John B. Todd Stadium are also nearby.


Free hot/cold buffet breakfast is included with your stay. Satisfy your hunger from the comfort of your room with room service.


The 120 air-conditioned rooms feature kitchens with refrigerators and microwaves. LCD TVs come with DVD players and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.

Property features

Hampton Inn & Suites Newport News features a 24-hour fitness center, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle during limited hours. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

One king bed non smoking

King 1 | Sleeps 3

One king suite kitchen non smoking

King 1 | Sleeps 5

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

King 1 | Sleeps 5

One Double Bed, Non-Smoking, Accessible

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 655 reviews