Disgusting, unclean. Smoke detector in room 218 broke off/not installed. Bed sheets were stained and dirty. Bed covering had cigarette burns on it. Room smelled like weed. Shower, dirty and ceiling falling apart. No toiletries for use. Just an overall horrible stay for an already horrible travel day.
Spacious room was nice. Unclean towels and used already.
Walking distance to Main st. Where they have some really nice restaurants and bars.
This was absolutely the worst experience I have ever had. Don't know how the actual stay would have been since the front desk refused to let me check in when I arrived at around 10pm. Then when I demanded a refund since I had prepaid for the night and they wouldn't let me check in, they threatened to call the police since I wouldn't leave without a refund and he "[didn't] want to talk to [me] anymore." So safe to say, I will never attempt to return to this hotel again.
When I checked in, I had to ring the bell three times, and wait about five minutes, before anyone appeared. The room was frigid, since when I arrived the heat had been completely turned off for some time. The room was clean enough, and modern, but the bed was incredibly uncomfortable. Breakfast was a joke, complete with spoiled milk. The staff was able to provide some non-spoiled milk, which was nice, but still, the overall experience was pretty dismal.
New and clean, room is big, but bathroom only has soap without shampoo and lotion. Also the breakfast is simple,not good enough.
The area is nice but they don’t clean the rooms properly, the rooms smell bad
Nice for the one night I stayed due to a canceled flight.
Nice but bad location no elevator must use stairs and ice machine was broken.
Hotel wanted $$$ upfront for 3 nights even though had CC on file with enough to cover. Whole experience seemed very underhanded.
Couldn't take shower last day due to rain storm and shower in room was falling in due to that
Staff unfriendly Definitely didn't feel right Rooms below average patched holes and walls everywhere Definitely not worth $$$
The hotel itself is clean. The area is loud and makes sleeping in difficult. The hotel management is extremely rude and not professional at all. I asked for a late check out and was denied... Which is I guess not a big problem. However, at 10:50 the management came thumping at my door (not knocking), and told me to get out now or I will be charged another night. Definitely didn't sit well with me.
Customer service is great. Everyone is friendly. Room was class and neat very well put together
The hotel room was contemporary and beautiful. Staff were friendly
No. Hotel Internet was bad room heater was not working good freeze all night .no Coffee maker
When I punched the address into my GPS I thought it would be easy to get to. The location was not Route 1 as the address listed it was. Once at the hotel, check in was easy. Though when I got in the room there were NO towels. I had to walk back down to the front desk and wastold me it was not the normal housekeeper. Long and short the room was clean, bed was firm, and it was cheap enough.
Super 8 by Wyndham Rahway/Newark places you within a 10-minute drive of popular sights such as Woodbridge Center and Woodbridge Community Center. This 49-room motel has in-room conveniences like balconies, sitting areas, and coffee makers.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies, sitting areas, and coffee makers.
Guests staying at Super 8 by Wyndham Rahway/Newark enjoy free WiFi in public areas, free newspapers, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Disgusting, unclean. Smoke detector in room 218 broke off/not installed. Bed sheets were stained and dirty. Bed covering had cigarette burns on it. Room smelled like weed. Shower, dirty and ceiling falling apart. No toiletries for use. Just an overall horrible stay for an already horrible travel day.
Spacious room was nice. Unclean towels and used already.
We appreciate your feedback. It is good to know that you were pleased with your room and we hope you had a wonderful night's rest. Our housekeeping team is usually excellent in delivering great service and we are sorry for any unclean items in your room. Know that our staff is always pleased to amend any concerns you have, as we encourage guests to reach out during their stay so we can assist. It is our goal to provide you with a much better stay on your next visit and we hope you have a great rest of your day!
Walking distance to Main st. Where they have some really nice restaurants and bars.
Dear Jay, Thank you very much for choosing to stay with us here at Super 8 Rahway/Newark! We are glad to know that you got out to explore the area nearby. It was a pleasure serving you, and we hope to see you again soon!
This was absolutely the worst experience I have ever had. Don't know how the actual stay would have been since the front desk refused to let me check in when I arrived at around 10pm. Then when I demanded a refund since I had prepaid for the night and they wouldn't let me check in, they threatened to call the police since I wouldn't leave without a refund and he "[didn't] want to talk to [me] anymore." So safe to say, I will never attempt to return to this hotel again.
We're disappointed to hear that we were unable to host you during your time in Newark and we apologize for any perceived rudeness from our team. It's our goal to offer kind and respectful service at all times, so please forgive us if this was not what you encountered. Should you have a moment, we welcome you to reach out to us so that we can discuss this further. Thank you for taking the time to share your feedback and we wish you all the best going forward.
When I checked in, I had to ring the bell three times, and wait about five minutes, before anyone appeared. The room was frigid, since when I arrived the heat had been completely turned off for some time. The room was clean enough, and modern, but the bed was incredibly uncomfortable. Breakfast was a joke, complete with spoiled milk. The staff was able to provide some non-spoiled milk, which was nice, but still, the overall experience was pretty dismal.
Feedback from our guests is always appreciated as it helps us improve for future visits. Please accept our apologies for any delay with check-in as well as for any discomfort with the beds. Further, we apologize for any issues with breakfast. We'll pass your comments along to the appropriate staff members, and we'd be grateful for the chance to offer you accommodations that are more in line with your expectations.
New and clean, room is big, but bathroom only has soap without shampoo and lotion. Also the breakfast is simple,not good enough.
Dear Joann, We're honored you chose to stay with us and we thank you for taking the time to leave us a review. It's wonderful to hear that our clean, spacious rooms provided you a comfortable place to relax. However, we apologize for any disappointment with the bathroom amenities and breakfast selection. We'll keep your comments in mind for future improvements and we welcome you to stay with again should you be back in the area.
The area is nice but they don’t clean the rooms properly, the rooms smell bad
Dear Dorti, Cleanliness is an aspect we pride ourselves on, and we regret that we missed the mark during your stay with us. We will notify housekeeping of your concerns so they can be remedied right away. Thank you for giving us the opportunity to improve, and we hope you'll consider visiting us again so we can provide you with more appealing accommodations.
Dear Shanice,Thank you for staying with us. We want to ensure every guest receives a clean, comfortable room, and we sincerely apologize that on this occasion, we fell short. Please know we will be communicating your comments and concerns with our maintenance and housekeeping teams so we can work to address these issues. We wish you pleasant future travels.