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Ramada Plaza Newark Liberty International Airport

3.0 out of 5.0

Recent guest reviews

Shuttle took 45 minutes to arrive. Once at the hotel, the staff were not helpful. The lock on the room door was broken, the television didn't work, and it was very noisy in the halls! The next day, a shuttle attendant, locked the shuttle and walked away from the vehicle without telling a line of waiting passengers where he was going?!? Very rude. Nothing special about this hotel. There are many hotels next to the airport! Pick another!

Ok for a shower dnd a few hours sleep after a transpacific flight. Don’t expect more than the bus crowd as customers. Room was clean and staff were efficient.

Twice staying at this hotel and was amazing both timea

bsthroom was very dirty. Bartender at testsurant extremely rudr to customers

Our stay was Awesome. Knowing you should bring your own toiletries because the hotel didn't update theirs items and only have "1 bathing bar" for your body and face. #update to gel/body wash and at least 2 per adult.

Enjoyed my stay at this facility. Wish parking was included. This would have made the stay better.

I stayed here because I was attending a workshop held in the banquet hall. The best part was the shuttle to and from the airport. The room was fine, but I could hear my next door neighbor snoring. Also, I need a dark room to sleep in and I was not able to make it dark enough so I was up with the sun.

Surprised at how good this hotel was. Excellent friendly staff good restaurant and concier was great. Will stay there next time I go.

Front desk were friendly and efficient, able to accommodate me even though I was a bit early, room was large and clean, overall a very good stay.

Attention and the front desk is very friendly room was very clean hotel location excellent to

I am very annoyed that I was charged $32 for my hotel stay for parking after I was told it was going to be another amount. I stayed at this hotel numerous times and was never charged that much. Also the hotel claim they were too busy to assist me with helping me with my bags and the prices in restaurant !

I slept really well and the room was a pleasant surprise.

Extremely convenient from the Newark Liberty International Airport via shuttle service between the P4 air train stop and the hotel. Late arrivals or early departure would be no problem. The hotel check in and out were very prompt. There are a restaurant and a mini cafe in the lobby, so one can have something warm (and not from vending machine) anytime.

Service state was good but the water pressure in the bathroom and the shower was unsatisfactory water pressure was very poor could not take a good shower.. Waitress behind the bar had a very negative attitude kept leaving behind the bar going in the back minutes at a time we have to call the other waiters and waitress to get Service

Small van pick up, waited too long for pick up, no free phone at P4 0-raking

Felt safe in the locked gates, couldn't hear the planes from the nearby airport, and the room was quite comfortable.

Had trouble understanding person on phone to get shuttle. Shuttle was full when I got to P4; said 5 minutes; 30-minutes later it arrived. Got to bed at 3:30 am.

Really conveniently located next to Newark, could be updated but otherwise pretty good place!

The hotel was wonderful, it had everything that I neede, the room was great and everyone was extremely helpful, I will definitely stay here again...

1) The evening we booked in the gent at the front desk assisting us was helpful but not exactly friendly and seemed to have a problem communicating in English. 2) The next morning the Lady at the front desk was friendly and very helpful, she ordered us a taxi which promptly arrived when the hotel's shuttle to NYC shuttle was full. 3) The taxi driver was professional and charged us a better rate to drop us off at our desired location than what we would have paid for the hotel shuttle that would have dropped us off 12 blocks away from our desired location.

160A Frontage Road Newark NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Fitness center

Ramada Plaza Newark Liberty International Airport is located within a 15-minute drive of Prudential Center and Newark Museum. This 412-room, 3-star hotel has conveniences like free in-room WiFi, a free airport shuttle, and a fitness center. Near the airport, the hotel is also within a 20-minute drive of Statue of Liberty and Ellis Island.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

All of Ramada Plaza Newark Liberty International Airport's 412 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and phones. Guests can expect free WiFi and 27-inch TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Renovated in 2014, Ramada Plaza Newark Liberty International Airport offers a fitness center, free WiFi in public areas, and 14 meeting rooms. If you drive, self parking is USD 17.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). A multilingual staff is on hand to assist with concierge services and luggage storage. Additional amenities include a business center, laundry facilities, and a gift shop.

Room options

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Ramada Plaza Newark Liberty International Airport

Everyone (16) Business (21) Couples (18) Family (13) Other (13) Friends (4)
2

not a comfortable stay...

Everyone

Shuttle took 45 minutes to arrive. Once at the hotel, the staff were not helpful. The lock on the room door was broken, the television didn't work, and it was very noisy in the halls! The next day, a shuttle attendant, locked the shuttle and walked away from the vehicle without telling a line of waiting passengers where he was going?!? Very rude. Nothing special about this hotel. There are many hotels next to the airport! Pick another!

By , from Newark, NJ on Dec 2, 2017

Review comment responded on Dec 15, 2017

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We regret if the lack of atmosphere in the property as well as our Hotel benefits and amenities did not live up to your expectations. Our Team is committed to resolving any guest issues to the best of our ability in order to make your stay more comfortable and address your immediate needs. We always ask that our Guests let us know of any issues they experience so we can act to make your visit more rewarding while you are still with us. Rest assured that these concerns will be addressed to the appropriate department for review and action will be taken accordingly, in order to meet our guests' needs and comfort. Once again, thank you for your honesty and we hope that you would consider staying with us again in order to show our improvements.

2

ok

Everyone

Ok for a shower dnd a few hours sleep after a transpacific flight. Don’t expect more than the bus crowd as customers. Room was clean and staff were efficient.

By , from Pennsylvania on Nov 21, 2017

Review comment responded on Nov 24, 2017

We would like to extend to you our heartfelt appreciation for choosing the Ramada Plaza -Newark Liberty Airport for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

5
Everyone

Twice staying at this hotel and was amazing both timea

By on Nov 2, 2017

Review comment responded on Nov 24, 2017

We would like to extend to you our heartfelt appreciation for choosing the Ramada Plaza -Newark Liberty Airport for your accommodation needs. We are glad that you have enjoyed your stay with us. Our Team takes great pride in our Hotel and work to make sure our repeat guests enjoy themselves every time they visit with us. We are glad you were able to make the most of your stay and look forward to serving you once again in the future.

2

close to airport room very dirty

Everyone

bsthroom was very dirty. Bartender at testsurant extremely rudr to customers

By , from fkorida on Oct 23, 2017

Review comment responded on Oct 25, 2017

We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest reviews as they help us improve and continually provide the best experience possible. We are truly sorry for falling short of your expectations with the type of customer service received from our Food & Beverage facilities. The situation you have described is definitely not what we expect from any of our properties, nor something that we take lightly. Rest assured that your comments will be reviewed by our team and take actions accordingly to improve the services we aim for. Once again, thank you for staying with us. We hope that you will give us another opportunity to provide you with exceptional service and accommodation on your next visit.

5

one night stay

Everyone

Our stay was Awesome. Knowing you should bring your own toiletries because the hotel didn't update theirs items and only have "1 bathing bar" for your body and face. #update to gel/body wash and at least 2 per adult.

By , from Newark, NJ on Sep 2, 2017

Review comment responded on Sep 12, 2017

Dear Smiles: Thank you so much for the outstanding review. We would like to extend to you our appreciation for choosing the Ramada Plaza -Newark Liberty International Airport for your accommodation needs. We are glad that you have enjoyed your stay with us. Thank you for letting us know about the small concern you had with your room. We take guest feedback very seriously as it allows us to be able to proactively address any concerns our future guests may have. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

4

very nice hotel.

Everyone

Enjoyed my stay at this facility. Wish parking was included. This would have made the stay better.

By , from Chicago, il on May 15, 2017

Review comment responded on May 30, 2017

On behalf of the Ramada Plaza Team, we would like to thank you for your feedback. We are glad that you enjoyed your stay with us and we appreciate that you chose us for your accommodation needs. We wanted to take a moment to advise you regarding parking fees, we apologize if it was not made clear to you that there is a charge for hotel parking. Please note that all Hotels around Newark Airport do, in fact, charge for parking. Thank you for that feedback and if we can be of any further assistance, please do not hesitate to contact us.

3

reasonably priced

BusinessTravelers

I stayed here because I was attending a workshop held in the banquet hall. The best part was the shuttle to and from the airport. The room was fine, but I could hear my next door neighbor snoring. Also, I need a dark room to sleep in and I was not able to make it dark enough so I was up with the sun.

By , from NH on May 5, 2017

Review comment responded on May 15, 2017

Dear Jodi: On behalf of the Ramada Plaza Team, we would like to thank you for your honest feedback and appreciate that you chose us for your accommodation needs. The issues you mentioned on your review have been noted and will be forwarded to the appropriate department. Thank you for that feedback and if we can be of any further assistance, please do not hesitate to contact us.

5

excellent hotel

Everyone

Surprised at how good this hotel was. Excellent friendly staff good restaurant and concier was great. Will stay there next time I go.

By , from Florida on Apr 13, 2017

Review comment responded on Apr 18, 2017

Dear John & Theresa: We would like to extend to you our heartfelt appreciation for choosing the Ramada Plaza -Newark Liberty Airport for your accommodation needs. We are glad that you have enjoyed your stay with us. Our Team takes great pride in our Hotel and work to make sure our repeat guests enjoy themselves every time they visit with us. We are glad you were able to make the most of your stay and look forward to serving you once again in the future.

4

nice room, good price, convenient to ewr.

Everyone

Front desk were friendly and efficient, able to accommodate me even though I was a bit early, room was large and clean, overall a very good stay.

By , from New York, NY on Apr 12, 2017

Review comment responded on Apr 18, 2017

Dear Katherine: Thank you so much for your feedback!! We are glad that you made the most of your stay. Our team members are committed to make every guest feel at home. We look forward to welcoming you back. When you are ready to return, please let us know. Our reservations team would be more than happy to assist you.

5

nice price in excellent room

Everyone

Attention and the front desk is very friendly room was very clean hotel location excellent to

By , from NJ on Apr 6, 2017

Review comment responded on Apr 12, 2017

Dear Ramon: We would like to extend to you our heartfelt appreciation for choosing the Ramada Plaza -Newark Liberty Airport for your accommodation needs. We are glad that you have enjoyed your stay with us. Our Team takes great pride in our Hotel and work to make sure our repeat guests enjoy themselves every time they visit with us. We are glad you were able to make the most of your stay and look forward to serving you once again in the future.