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W New York

4.0 out of 5.0

Recent guest reviews

The beds are too soft for me , Rooms are small , the location was good

Hotel was centrally located; within walking distance of 5th Avenue shops and Broadway theater district. The room was clean but very small. Hotel has that stalk, cold modern look and feel. No holiday decorations even though it was December. The in-room snack bar and room service prices were outrageous. You don't much in relation to what you pay.

Nice area. Staff were extremely friendly. Enjoyed the concierge at the hotel

The hotel staff was some of the most friendly I have ever encountered. The wait time to check in/out was minimal, they were personal and very accommodating. The room was spacious for NYC, updated and clean. The bed and bedding was super comfortable. Overall, a phenomenal experience and I will definitely stay there again.

Horrible experience. Noisy neighbors : incompetent desk staff : Whatever / Whenever ... their new slogan .

We were able to check in early. The concierge updated my Starwood number. The room was fantastic. The hotel was just great!

Sink handle was broken, but the staff was great. They comped us two drinks!

The room meets my expectation the only problem is a bit expensive on price and not much rests I can picked. The reception counter staffs are courtesy and sincere, time for response is fast and effective. The services and location exceeds my expectation overall.

This hotel has excellent front desk and service. All staff was courteous and noticeably pleasant. My bed and pillows were perfect, and that is the most important thing to me! Great location and service. I'll stay again.

It was lovely staying in W Hotel. I like the ambiance of the cozy environment. The hospitality of the staff and the taste of the food served in the restaurant were awesome. I hope to visit again, and I will always recommend W Hotel to friends.

I have stayed at the Midtown W a few times now and have been pleased each time. The place is clean, the rooms are well-appointed (if small) and the food is great. You can't beat the location near the Subway. Some times of the year the prices are better than others, but it is always worth checking.

It was great, I would definitely recommend this hotel to all my family and friends.

Went to New York with the gf for 3 days to pretty much go to all the touristy places. The W hotel on 49 and Lexington was very centralized in a nice location in Manhattan. The hotel was really nice and so was the staff. Rooms were smaller than what we are used to in Miami but from my understanding so are most of the hotels in NY but we did not think it was a big deal. The subway was 2 blocks away which we used for pretty much everything and there were a few breakfast places within the same block that were also pretty good. My overall experience was great.

We came on a get away to NY. Had a fabulous time. W was very convenient to everything. Great accommodations!!!

Overall the hotel is great, but big problem with size of bathroom... Way too small and uncomfortable as a result.

Over all experience very good. nice lobby/bar, great staff, delicious hot apple cider . Room was average size, but bathroom way too small... Uncomfortably small.

What an easy and marathon-friendly hotel. Made my trip and race (and engagement!) a perfect weekend. Thank you!

Having stayed at W hotels around the US at around Manhattan, I can attest that this one provides an excellent balance of W style and amenities with affordable pricing and a great location. It's not as flashy or expensive as the Time Square W, yet is located close to everything you may need and offer a fantastic value for guests.

The location couldn't be more convenient - close to the park, close to subway stops, walking distance from a lot. The hotel itself is very nice and very clean. The room we had was larger than many I have experienced in New York (though not huge - by any means). There is decent food and drinks on location. Overall, really good, and I would go back.

541 Lexington Ave New York NY

Hotel highlights

  • Walking distance to Chrysler Building and Rockefeller Center
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Midtown, W New York is within a 10-minute walk of popular sights such as Chrysler Building and Rockefeller Center. This 696-room, 4-star hotel has a restaurant, a full-service spa, and a 24-hour fitness center. It's in central New York and also a short walk from Grand Central Terminal and Bloomingdale's.


Dining

Savor a meal from the comfort of your room with 24-hour room service, or grab a bite to eat at the onsite restaurant.


Rooms

W New York's 696 air-conditioned rooms provide minibars, free newspapers, and safes. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include phones, ironing boards, and desks.


Property features

Guests staying at W New York enjoy access to a full-service spa, a 24-hour fitness center, and a sauna. Valet parking is available for USD 65 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 6 meeting rooms, and a business center.

Room options

Spectacular Room, 1 Queen Bed

Queen 1 | Sleeps 2

Wonderful Room, 1 Queen Bed

Queen 1 | Sleeps 2

Fantastic Suite, 1 Queen Bed

Queen 1 | Sleeps 4

Mega Room, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for W New York

Everyone (6) Couples (93) Business (40) Family (17) Other (16) Friends (21)
3
Everyone

The beds are too soft for me , Rooms are small , the location was good

By on Dec 28, 2016

Review comment responded on Jan 3, 2017

Hello Guest, Thank you for providing feedback on your recent stay. We are thrilled you enjoyed our enviable location, and hope that you left sights unseen to bring you back again soon. All the best, W New York

3

the midtown w hotel

Everyone

Hotel was centrally located; within walking distance of 5th Avenue shops and Broadway theater district. The room was clean but very small. Hotel has that stalk, cold modern look and feel. No holiday decorations even though it was December. The in-room snack bar and room service prices were outrageous. You don't much in relation to what you pay.

By , from Fort Lauderdale, Florida on Dec 5, 2016

Review comment responded on Dec 8, 2016

Hello Dean, Warm greetings from NYC! We thank you for providing your review and are thrilled that you took advantage of our enviable location, right in the heart of Midtown. We regret that our design aesthetic does not match your style, but we recognize that is a personal preference and hope you will consider settling in with us again. Until then. All the best, W New York

2

not what it could/should be. disappointing

Everyone

By , from toronto on Nov 14, 2016

Review comment responded on Nov 17, 2016

Hello Cesar, Greetings from NYC! We were delighted to host you during your recent stay and are grateful for your feedback. We are thrilled that you love our contemporary design aesthetic, and we agree that our vibrant location is tough to beat. We regret other aspects of your stay did not meet expectations and we will review your comments with our Talent to make sure they are addressed. We hope you visit us again, and when you do, we invite you to consider one of our Mega rooms which will provide you with extra space to relax and recharge. Until then! All the best, W New York

5

great modern hotel.

Everyone

Nice area. Staff were extremely friendly. Enjoyed the concierge at the hotel

By on Nov 7, 2016

Review comment responded on Nov 11, 2016

Hello Guest, Greetings from NYC! We are thrilled that you enjoyed your stay with us, it was our pleasure to host you. We are delighted that you share our sense of style and that our Talent made you feel at home, please join us again soon. All the best, W New York

5

wonderful experience!!

Everyone

The hotel staff was some of the most friendly I have ever encountered. The wait time to check in/out was minimal, they were personal and very accommodating. The room was spacious for NYC, updated and clean. The bed and bedding was super comfortable. Overall, a phenomenal experience and I will definitely stay there again.

By on Oct 16, 2016

Review comment responded on Oct 19, 2016

Hello Guest, Greetings from New York City! It was a pleasure to welcome you, we are thrilled that you felt at home in our ample rooms and thank you for the comments highlighting the attention to detail of our Room Stylists who work to ensure each room is perfectly detailed for our arriving guests! We thank you once more and look forward to welcoming you again soon. All the best, W New York

1

the w has gone down hill.

Everyone
Lighted closet rod !! ( highlight ) This is a bathroom !!

Horrible experience. Noisy neighbors : incompetent desk staff : Whatever / Whenever ... their new slogan .

By , from VanDelay, NY on Oct 16, 2016

Review comment responded on Oct 19, 2016

Hello Art, At W New York we really appreciate it when guests share their feedback, as it allows us to learn if we are meeting our guests, and our own, expectations and how we can elevate the experience. We are grateful for you sharing your details and regret that we have left you feeling disappointed. We hope that you will provide us with another opportunity to impress you with a proper W New York experience the next time you visit NYC. All the best, W New York

5

excellent visit

Couples

We were able to check in early. The concierge updated my Starwood number. The room was fantastic. The hotel was just great!

By on Nov 24, 2015

5

good

Couples

Sink handle was broken, but the staff was great. They comped us two drinks!

By on Nov 17, 2015

4

marvelous king

Families

The room meets my expectation the only problem is a bit expensive on price and not much rests I can picked. The reception counter staffs are courtesy and sincere, time for response is fast and effective. The services and location exceeds my expectation overall.

By on Sep 28, 2015

4

pleasant stay

BusinessTravelers

This hotel has excellent front desk and service. All staff was courteous and noticeably pleasant. My bed and pillows were perfect, and that is the most important thing to me! Great location and service. I'll stay again.

By on Jul 30, 2015