W New York4.0 out of 5.0
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Recent guest reviews
The beds are too soft for me , Rooms are small , the location was good
Hotel was centrally located; within walking distance of 5th Avenue shops and Broadway theater district. The room was clean but very small. Hotel has that stalk, cold modern look and feel. No holiday decorations even though it was December. The in-room snack bar and room service prices were outrageous. You don't much in relation to what you pay.
Nice area. Staff were extremely friendly. Enjoyed the concierge at the hotel
The hotel staff was some of the most friendly I have ever encountered. The wait time to check in/out was minimal, they were personal and very accommodating. The room was spacious for NYC, updated and clean. The bed and bedding was super comfortable. Overall, a phenomenal experience and I will definitely stay there again.
Horrible experience. Noisy neighbors : incompetent desk staff : Whatever / Whenever ... their new slogan .
We were able to check in early. The concierge updated my Starwood number. The room was fantastic. The hotel was just great!
Sink handle was broken, but the staff was great. They comped us two drinks!
The room meets my expectation the only problem is a bit expensive on price and not much rests I can picked. The reception counter staffs are courtesy and sincere, time for response is fast and effective. The services and location exceeds my expectation overall.
This hotel has excellent front desk and service. All staff was courteous and noticeably pleasant. My bed and pillows were perfect, and that is the most important thing to me! Great location and service. I'll stay again.
It was lovely staying in W Hotel. I like the ambiance of the cozy environment. The hospitality of the staff and the taste of the food served in the restaurant were awesome. I hope to visit again, and I will always recommend W Hotel to friends.
I have stayed at the Midtown W a few times now and have been pleased each time. The place is clean, the rooms are well-appointed (if small) and the food is great. You can't beat the location near the Subway. Some times of the year the prices are better than others, but it is always worth checking.
It was great, I would definitely recommend this hotel to all my family and friends.
Went to New York with the gf for 3 days to pretty much go to all the touristy places. The W hotel on 49 and Lexington was very centralized in a nice location in Manhattan. The hotel was really nice and so was the staff. Rooms were smaller than what we are used to in Miami but from my understanding so are most of the hotels in NY but we did not think it was a big deal. The subway was 2 blocks away which we used for pretty much everything and there were a few breakfast places within the same block that were also pretty good. My overall experience was great.
We came on a get away to NY. Had a fabulous time. W was very convenient to everything. Great accommodations!!!
Overall the hotel is great, but big problem with size of bathroom... Way too small and uncomfortable as a result.
Over all experience very good. nice lobby/bar, great staff, delicious hot apple cider . Room was average size, but bathroom way too small... Uncomfortably small.
What an easy and marathon-friendly hotel. Made my trip and race (and engagement!) a perfect weekend. Thank you!
Having stayed at W hotels around the US at around Manhattan, I can attest that this one provides an excellent balance of W style and amenities with affordable pricing and a great location. It's not as flashy or expensive as the Time Square W, yet is located close to everything you may need and offer a fantastic value for guests.
The location couldn't be more convenient - close to the park, close to subway stops, walking distance from a lot. The hotel itself is very nice and very clean. The room we had was larger than many I have experienced in New York (though not huge - by any means). There is decent food and drinks on location. Overall, really good, and I would go back.