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The Franklin Hotel

3.5 out of 5.0

The Franklin Hotel

3.5 out of 5.0

Recent guest reviews

The Franklin Hotel was a great hotel that was clean and had a very responsive and attentive staff. Great location. I definitely recommend this hotel.

A lot of noise and work going on but location, friendliness and overall comfort make it work well:)

The hotel is not as nice as the pictures on the website make it out to be. The breakfast was shut down by the health dept., the rooms were barely serviced, and the amenities (TV, Hair dryer, and towels) were either broken or janky. The room we were in was so small one person had to stay on the bed so the other person could walk around the room. We had bug bites, which has us thoroughly afraid and prepared to de-bug all of our valuables.

Convenient location, there were smokers in the other rooms that filled the hallways with smoke. They also had issues with breakfast, so no breakfast as advertised.

Nice hotel, very old fashioned, room very clean with the exception of a stained headboard and very old stained carpet in our room. They were clean but stained. Only 2 very small flat pillows but I asked for another pillow and a nice fluffy one was brought up. Breakfast was continental and ok. Staff was excellent however and made for a pleasant experience.

Just nice for an overnight stay for me. Breakfast too skimpy

Proximity to 4-5-6 and family were perfect. Breakfast room was cramped. Good place for a short stay.

Staff was very helpful, room was clean and neat, no noise from the city, slept very well. Location was phenomenal, Starbucks and Whole Foods less than a block, plus subway stations and great restaurants and bagels nearby

Good location, basic hotel. Needs to be renovated. Staff were very nice and helpful.

Everything was great the breakfast could have been better options but over all I give it a 10

Close to Museums and Central Park. Very old, in every way. The breakfast was inadequate and no room to eat. I felt like I was in an episode of the Adams Family.

Small unassuming hotel. Well priced. Very small rooms- small beds. Daily wine happy hour and breakfast included in the price. Many great restaurants nearby.

very cute little hotel, room was very small but that wasnt a problem we weren't in it much.Staff was very friendly and helpful and we loved the location

Great location if you do not want to be in the middle of tourist crazyness, close to central park and the museums around the area. That is all the positive things I have to say. It is renovated but poorly done, even the carpet looks old. The standard rooms is tiny, as in closet size tiny and dont even has a proper closet to hang clothes. The bathroom sink is not inside the bathroom. The breakfast is a whatever cold breakfast with corn flakes, yogurt, coffee, sometimes mini muffins and bread. I will not be staying there again. The staff is nice

From the tiny room to the ever present smell of mildew this place is horrible. Beds should have been replaced years ago, they are way too soft and have a noticable sag in the middle. There is no place to put you clothes once you get there, with the exception of a makeshift "closet" that holds 5 hangers, and blocks the door from completely opening. Our window AC didn't run correctly so the room stayed humid for the rest of the day after a shower. I could go on, but why bother. We wanted to check out upon arrival but were informed that there would be no refund of our three nights. To top it all off, I have a mystery charge of $64 from the hotel on my card this morning. I will be calling them right away.

164 E 87th St New York NY

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in Upper East Side, The Franklin Hotel is within a 5-minute drive of popular attractions such as Central Park and Solomon R. Guggenheim Museum. The 50 rooms at this 3.5-star hotel include minibars and TVs and guests can enjoy free breakfast. Located centrally in New York, it's also close to Metropolitan Museum of Art and American Museum of Natural History.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

Guests can enjoy a TV and stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a minibar, free newspapers, and a safe.


Property features

At The Franklin Hotel, guests have access to free WiFi in public areas, a library, and express check-out. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. This boutique hotel also has a porter/bellhop.

Room options

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Studio

King 1 | Sleeps 2

Guest reviews for The Franklin Hotel

Everyone (31) Business (5) Couples (8) Family (3) Other (2)
3
Everyone

By on Dec 16, 2018

5
Everyone

The Franklin Hotel was a great hotel that was clean and had a very responsive and attentive staff. Great location. I definitely recommend this hotel.

By on Dec 13, 2018

4
Everyone

By on Dec 10, 2018

4
Everyone

By on Dec 3, 2018

4
Everyone

A lot of noise and work going on but location, friendliness and overall comfort make it work well:)

By on Nov 28, 2018

1
Everyone

The hotel is not as nice as the pictures on the website make it out to be. The breakfast was shut down by the health dept., the rooms were barely serviced, and the amenities (TV, Hair dryer, and towels) were either broken or janky. The room we were in was so small one person had to stay on the bed so the other person could walk around the room. We had bug bites, which has us thoroughly afraid and prepared to de-bug all of our valuables.

By , from Los Angeles on Nov 10, 2018

3
Everyone

Convenient location, there were smokers in the other rooms that filled the hallways with smoke. They also had issues with breakfast, so no breakfast as advertised.

By on Nov 10, 2018

3
Everyone

By on Nov 4, 2018

4
Everyone

Nice hotel, very old fashioned, room very clean with the exception of a stained headboard and very old stained carpet in our room. They were clean but stained. Only 2 very small flat pillows but I asked for another pillow and a nice fluffy one was brought up. Breakfast was continental and ok. Staff was excellent however and made for a pleasant experience.

By , from Manhattan, NY on Oct 29, 2018

4
Everyone

Just nice for an overnight stay for me. Breakfast too skimpy

By , from NY on Oct 3, 2018