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Shelburne NYC-an Affinia hotel

4.0 out of 5.0

Recent guest reviews

We had a great stay at the Affinia Shelburne. The room was large enough for 2 adults and two teens which is hard to find in NYC. The beds were comfortable and the halls were quiet. The staff was very accomodating and we will definitely be back.

OK place. Beds are too soft and no elevator, but beekfastxwas decent.

Fantastic choice of hotel-centrally located in a safe area for 3 women from the mid-west who aren't very "city-savvy"!! Friendly, helpful staff....clean and comfortable room, AWESOME rooftop deck! Should I ever have the opportunity to return to NYC I would definitely try to stay in this hotel again!

The hotel is very nice, relatively modern, nice staff and well located

This was a pleasant surprise. I was very impressed with the size of the room considering it was in NYC. The TV was excellent with HD and a very good size. You can't go wrong here... one negative was one of the staff memebers was pretty unfriendly and seemed annoyed when I asked about the internet service.

Hotel is old and so are the furnishings in the room. Staff aren't friendly and are abrasive. Location isn't the most convenient... Closest subway is at Grand Central. Room was quite small. So small the bathroom needed to have a sliding door bc there was the bed just on the opposite side and no room for a door to swing either way. Also the "facilities fee" tacked on each night is ridiculous. They are making you pay for the internet and the "free" $10 a night snack. $25 each night with $2.22 sales tax additional charge each night billed to you when you leave. With that I would have gone to somewhere nicer. Also there are only 2 elevators meaning it takes forever to get up and down during peak hours. Never going back. Book somewhere else!

Good location and customer service. Wasn't a fan of having the snack bar by the reception/lobby rather than a mini bar in the room.

The suite was quite spacious and comfortable. The beds were comfortable as well. I didn't care for the community shower products. I'd recommend bringing your own shower gel, lotion, etc. the TVs were large and thoughtfully situated so as not to be too loud in either room. Overall it was a good stay.

A comfortable small hotel in mid town , NY. Prices are reasonable.

Staff was friendly. Great room with mini fridge. Tasty restaurant.

The staff was wonderful. The décor is cool and vibrant. The manager's wine reception was definitely a nice surprise. I don't like to stay in Times Square - it's way too busy. So, this location was great.

The staff was very nice upon check in. While not deluxe, the room was spacious (for New York), clean and quiet. We enjoyed the 5 - 6 pm happy hour.

Hotel was nice and clean. Beds were comfy. The area is quiet at night and very centrally located. Front desk staff was not super personable but they were helpful and cooperative enough. They extended our check out till 1:00 pm with no questions asked, which was nice. Overall experience was very nice. We would definitely stay here again!

My granddaughter accompanied me for a wonderful visit to NYC / stay at the hotel. I would come back again and again. Thank you ORBITZ! Hilda Thomasson

We arrived very late after long flight delays, we were tired and a bit cranky but the staff that checked us in were so professional and welcoming we forgot all about the delays.

I live in the neighborhood and thought it would be a perfect location for my parents/relative to stay. The rooms are large for Manhattan and look modern. However, I must advise you to expect low service and less nice rooms than what you see in the photos. First night, we had to deal with a huge cockroach in our room... The refrigerator had a drink from previous guest. We got disgusted and asked to change room in the middle of the night. Unfortunately the new room was also covered with dust. Second day, as we did not get much sleep, we stayed in and asked the maid to change towels. He took all towels yet only gave us bath towels. Did we need to be that precise and specify which kinds of towels we had the night before? Questionable service... Third day, we were out all day long, came back at 8:30pm, yet beds are not made, rooms are not cleaned. I complained and the manager told me that guest service left a voice message that if we wanted the rooms to be cleaned, we should have called them. Not to mention, we did not hang "do not disturb". Then the manager gave excuses and offered free breakfast. Uncomfortableness > one free breakfast. After the stay here, we moved to The Ritz Carlton paying similar range. They came to our room a couple times a day to make beds, change towels and made sure we were comfortable. Isn't this what is called hotel service? Considering room cleanliness, guest service and manager's attitude, this place is not a 4-star hotel. More like a 2-star.

Great location. Large comfy rooms. Many great Windows with amazing views! Want to go back!

The room was just ok. There was nothing really great about it. Didn't check our valet ticket and realized it was AT LEAST a half hour to get your car back, just an fyi

The Shelburn is a nice hotel on the East Side of Manhattan. It's within walking distance of many NYC destinations and a short cab ride away from others. The staff was friendly and courteous. The hotel was clean and comfortable. It's not a luxury hotel, but it certainly is a nice place to stay at an affordable price.

This is a great hotel, reasonably priced in a great location. Except for a few small snags; no robe until called for, no Breakfast delivered despite ordering the night before..., This hotel was a great choice for my 14 year old son and myself. The suite had a spacious living room with a fold out couch and An equally spacious bedroom. It is located close to so many places of interest that our cab fares were Rather low when visiting the theater, the village and returning to Penn Station. I would definitely recommend this hotel to budget minded travelers.

Room options

One Bedroom Suite King Bed Deluxe

Queen 1 | Sleeps 4

Guest Room Two Beds

Queen 2 | Sleeps 4

Guest Room Two Beds Accessible

Queen 2 | Sleeps 4

Studio Deluxe Suite

Queen 1 | Sleeps 2

Guest reviews for Shelburne NYC-an Affinia hotel

Everyone (18) Business (20) Couples (45) Family (16) Friends (11) Other (5)
5

great location and large rooms!

Everyone

We had a great stay at the Affinia Shelburne. The room was large enough for 2 adults and two teens which is hard to find in NYC. The beds were comfortable and the halls were quiet. The staff was very accomodating and we will definitely be back.

By , from louisville,ky on Oct 11, 2017

3

adequate

Everyone

OK place. Beds are too soft and no elevator, but beekfastxwas decent.

By , from indiana on Jul 4, 2017

Review comment responded on Jul 12, 2017

Hello Kurt, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Regards, Kristina Perez

5

girls' weekend in the city

Everyone

Fantastic choice of hotel-centrally located in a safe area for 3 women from the mid-west who aren't very "city-savvy"!! Friendly, helpful staff....clean and comfortable room, AWESOME rooftop deck! Should I ever have the opportunity to return to NYC I would definitely try to stay in this hotel again!

By , from Michigan on Jun 28, 2017

Review comment responded on Jul 12, 2017

Hello Ms. Chery, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kristina Perez

5

very nice hotel

BusinessTravelers

The hotel is very nice, relatively modern, nice staff and well located

By on Mar 2, 2017

Review comment responded on Mar 9, 2017

Hello, Thank you for your five start review. I am thrilled you enjoyed your stay. We look forward to welcoming you back in the near future. Warmest regards, Kristina Perez

4

great location and very nice hotel

Everyone

This was a pleasant surprise. I was very impressed with the size of the room considering it was in NYC. The TV was excellent with HD and a very good size. You can't go wrong here... one negative was one of the staff memebers was pretty unfriendly and seemed annoyed when I asked about the internet service.

By on Jan 16, 2017

1

4 night stay

Everyone

Hotel is old and so are the furnishings in the room. Staff aren't friendly and are abrasive. Location isn't the most convenient... Closest subway is at Grand Central. Room was quite small. So small the bathroom needed to have a sliding door bc there was the bed just on the opposite side and no room for a door to swing either way. Also the "facilities fee" tacked on each night is ridiculous. They are making you pay for the internet and the "free" $10 a night snack. $25 each night with $2.22 sales tax additional charge each night billed to you when you leave. With that I would have gone to somewhere nicer. Also there are only 2 elevators meaning it takes forever to get up and down during peak hours. Never going back. Book somewhere else!

By , from NY, NY on Dec 25, 2016

3
Everyone

Good location and customer service. Wasn't a fan of having the snack bar by the reception/lobby rather than a mini bar in the room.

By on Dec 24, 2016

4

nice location, some wonderful staff

Families

The suite was quite spacious and comfortable. The beds were comfortable as well. I didn't care for the community shower products. I'd recommend bringing your own shower gel, lotion, etc. the TVs were large and thoughtfully situated so as not to be too loud in either room. Overall it was a good stay.

By , from atlanta on Nov 28, 2016

4
Everyone

A comfortable small hotel in mid town , NY. Prices are reasonable.

By , from SF Bay Area on Oct 22, 2016

5

great quiet hotel. great location.

Everyone

Staff was friendly. Great room with mini fridge. Tasty restaurant.

By on Oct 18, 2016