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Courtyard New York Downtown Manhattan/World Trade Center

3.5 out of 5.0

Recent guest reviews

HVAC Unit in our room did not work properly. Upon checking into the room Friday, we notified the front desk. They stated they would send someone up, 5 hours later, still not fixed. If took me, calling the front desk again, Yelling, to get them to send a tech upstairs to finally look at it. he got it running cold, but Sunday night it was back running hot. They really need to replace those units. They are not efficient and old!!

6th floor lounge worked great for us. Towels could be softer.

The view of suite 2311 is awesome! The hotel is good.

Computers did not work, could not print boarding pass. At times the 6 floor coffee maker did not work The terrace off 6 floor which we have enjoyed in past was closed.

The towel bar fell off the wall in the bathroom. The door handle to leave the room came off. The outside patio on 6th floor was closed.

Had a great view of 9/11 memorial. Great area close to subway stations.

The property was in a great location with easy access to metro lines. It wasalsoreally close to shopping outside of the busy tourist areas. You could easily get anywhere you needed to go and its super close to walk to the Brooklyn bridge.

Staff is excellent, friendly. The building is new and in great shape, but the elevators have problems. They are slow to come and the signaling system isn't working so you don't know when or where the next elevator will appear. There is construction ongoing next door which is very loud.

I loved everything about the hotel!!.. nice staff, great room with a view on the the 23rd floor, walking distance to everything! First time in New York was more than I can imagine! Thank you!

Nice hotel but morning staff was very rude and the elevator was awful. The evening staff was great didn’t enjoy the food at the hotel either and the staff was very unfriendly.

Nice view, quiet and comfortable. Definitely I would come back.

133 Greenwich Street New York NY

Hotel highlights

  • Walking distance to National September 11 Memorial and Wall Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Financial District, Courtyard New York Downtown Manhattan/World Trade Center is adjacent to National September 11 Memorial and within a 5-minute walk of other popular sights like Wall Street. This 3.5-star hotel welcomes guests with 326 rooms and conveniences like free in-room WiFi, a fitness center, and a rooftop terrace.


Dining

This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 49-inch a Smart TV with cable channels and Netflix. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a phone.


Property features

Built in 2016, the brand new Courtyard New York Downtown Manhattan/World Trade Center features a fitness center, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 60.00 per night. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Room, 1 King Bed, Harbor View

King 1 | Sleeps 2

Double Beds

Full 2 | Sleeps 4

World Trade Center/Partial Hudson River View King

King 1 | Sleeps 2

WTC/Hudson River Terrace View, 1Larger Studio, King

King 1 | Sleeps 2

Guest reviews for Courtyard New York Downtown Manhattan/World Trade Center

Everyone (41) Couples (2) Family (7)
5
Everyone

By on Jun 24, 2019

Review comment responded on Jun 24, 2019

Earning five-stars from you has made our day, thank you! It would be a pleasure to welcome you back.

5
Everyone

By on Jun 21, 2019

Review comment responded on Jun 21, 2019

There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

3
Partner Couples

HVAC Unit in our room did not work properly. Upon checking into the room Friday, we notified the front desk. They stated they would send someone up, 5 hours later, still not fixed. If took me, calling the front desk again, Yelling, to get them to send a tech upstairs to finally look at it. he got it running cold, but Sunday night it was back running hot. They really need to replace those units. They are not efficient and old!!

By on Jun 11, 2019

Review comment responded on Jun 13, 2019

Thank you for taking the time to review your recent stay. We are sorry to hear you had trouble with the air conditioning unit in your room and sincerely apologize for the inconvenience this caused. Your feedback is appreciated and we will be sure to review it so we can be sure this does not happen again. It is our hope you will stay with us again and provide us another opportunity to impress you.

5
Friends

6th floor lounge worked great for us. Towels could be softer.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for your positive review of Courtyard New York Manhattan/World Trade Center. We are happy to hear you enjoyed your stay and found our lounge accommodating. We appreciate your feedback on our towels, as we are always looking for ways to improve our guest experience. It would be our pleasure to welcome you back!

4
Everyone

By on May 29, 2019

Review comment responded on May 29, 2019

Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

4
Families

The view of suite 2311 is awesome! The hotel is good.

By on May 20, 2019

Review comment responded on May 21, 2019

We at Courtyard New York Manhattan/World Trade Center appreciate your positive review and are delighted you enjoyed your stay. We agree, the view is breathtaking from many of our rooms. The pleasure would be ours to welcome you back again!

2
Everyone

By on May 7, 2019

Review comment responded on May 7, 2019

We always want our guests' to have a memorable stay and it's clear from your rating that we fell short. It's our hope that you will give us another opportunity to provide you with an experience that is nothing short of exceptional.

4
Families Families

Computers did not work, could not print boarding pass. At times the 6 floor coffee maker did not work The terrace off 6 floor which we have enjoyed in past was closed.

By on Apr 30, 2019

Review comment responded on May 2, 2019

Thank you for taking the time to review your stay with us. We are glad to hear you had an overall positive experience and appreciate your feedback on things we can improve upon. I am sorry we fell short in a few areas during your stay. It is our hope you will provide us another chance to welcome you back.

3
Families

The towel bar fell off the wall in the bathroom. The door handle to leave the room came off. The outside patio on 6th floor was closed.

By on Apr 9, 2019

Review comment responded on Apr 10, 2019

We appreciate you taking the time to review your stay. I'm sorry to hear there were a few concerns in your room. I hope our team was able to resolve them quickly for you. We would welcome another chance to impress you in the future.

5
Partner Couples

Had a great view of 9/11 memorial. Great area close to subway stations.

By on Apr 7, 2019

Review comment responded on Apr 9, 2019

All of us at Courtyard New York Manhattan/World Trade Center appreciate your high rating. We're delighted you found our location convenient and our views breathtaking. We hope to see you again soon!

Courtyard New York Downtown Manhattan/World Trade Center

133 Greenwich Street, New York, NY 10006