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Comfort Inn Staten Island

2.5 out of 5.0

Recent guest reviews

Decent stay.. there online information is different from what the actual information about hotel is .. like check-in and check out time ...

Thr first room the door didn't lock properly. They moved us to another room there was no soap in the bathroom. Then they woke us and said there was someone smoking and neither of us smoke. Than the elevator broke and we had to walk down five flights of stairs. There was also construction going on while we were there this should have been on your web site. I will not be staying there anymore

My family enjoyed our one week stay at the Comfort Inn in Staten Island. Most things were only an hour away and it was nice to have this be a central location. The continental breakfast was great and the customer service was the best part. Everyone was nice and valued their jobs. This was my second time in 5 years, i will always go back to Comfort Inn if I need to be in New York. Thank you,

Hotel room was very small as stated in previous reviews. The staff was ok EXCEPT the breakfast crew. This was a holiday weekend and the breakfast room was crowded. Coffee and food ran out pretty quickly. Only one person was working in the kitchen. She was a bit short tempered and snapped at the guests frequently. Not very good customer service...will not be returning

Have stayed here several times and hotel is good. Rooms are small but very clean. Good complimentary breakfast and friendly, reliable staff

Everything was clean and the staff was friendly and helpful. Rooms are on the small side, but if you just need a place to stay the night, that's not a bad thing.

i usually look for reviews before booking a hotel so i figure i would write one here. the room is very small. it's a typical comfort inn if you haven't been to one before. but if you're looking for a place to stay, it's clean, it's not a run down hotel where you'll feel dirty staying there. they have complimentary breakfast so that helps. and i don't have anything against it. it's not the biggest room out there, but if you're looking to stay somewhere clean for a night, then this isn't a bad place to go to.

The hotel ended up being ~ 20 minutes from my relatives house, which was convenient. The hotel itself was located in a rather desolate area, which was a little scary. No bar or lounge, so if you wanted a drink or a bite, you had to wander out on your own. Place was clean. Room was tiny. Breakfast was good. Staff was professional and helpful. I'd stay there again. Price was right.

I registered for a single king sized bed room. when backing into the room I hit the luggage stand with the back of my legs. I wasn't past the door. There was a small walking space around the bed. It was actually a really cramped space. 2 friends I haven't seen in 20 years came to see me, Within 10 minutes we had a noise complaint. The walls were really thin. And for the price I paid I feel I was shoved in a closet.

Very good and I enjoy it very much !!!!!!!!!!!!!!!!

I have booked a king size bed in a big room. But I was given queen size bed in a very small congested room. Felt cheated.

hotel was nice enough,I was waiting for my boat to come in (i work on the water)and at worst all i need is a bed and a locked door this was much nicer ,The room was kind of small to be a double but ok ,bed was nice.I was getting around by cabso location kind of sucked,in the hinterlands of Staten Island,not much around if you are not mobil. there is a bowling ally nearby with pizza and a bar , my team was playing on tv so i made out, all n all a good experience,and ill think about using them next time

Small room BUT Great staff, awesome bed!

The visit wasnt the greatest. Starting off, the girl behind the desk was hinting that we were there on some sort of internet hook-up, and said very rudely "If you are still here in the morning... we have breakfast available". Not sure what she was getting at - but her attitude was not good. We check into the room - it was a small, smelly and dirty - there were oil stains on the comforter - and the bathroom had a foul odor. When I went outside to get something from my car - she gave me a look like I was doing something wrong. The view of the fresh-kills landfill wasnt too romantic either. On atmospher - I give it a D. Customer Service - D, Clean Room - D, and over all not too happy.

My experience for the most part was GREAT! Great Staff, Nice rooms although a tad bit small and great service overall. Great place to stay if you need to get away and get some piece of mind. OMG! The bed and pillows were awesomely comfortable. DIdn't even want to get out of bed! I'd definitely and will definitely COME BACK!

rooms very small

Good location, small rooms, no refrigerator in the room. Quite and clean.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Comfort Inn Staten Island

Everyone (2) Couples (5) Business (3) Family (3) Other (3) Friends (1)
3
Everyone

Decent stay.. there online information is different from what the actual information about hotel is .. like check-in and check out time ...

By on Jul 11, 2017

1

terrible stay

Everyone

Thr first room the door didn't lock properly. They moved us to another room there was no soap in the bathroom. Then they woke us and said there was someone smoking and neither of us smoke. Than the elevator broke and we had to walk down five flights of stairs. There was also construction going on while we were there this should have been on your web site. I will not be staying there anymore

By on Dec 19, 2016

5

great place to be in new york!

Families

My family enjoyed our one week stay at the Comfort Inn in Staten Island. Most things were only an hour away and it was nice to have this be a central location. The continental breakfast was great and the customer service was the best part. Everyone was nice and valued their jobs. This was my second time in 5 years, i will always go back to Comfort Inn if I need to be in New York. Thank you,

By on Dec 9, 2015

2

hotel was ok, but......

Couples

Hotel room was very small as stated in previous reviews. The staff was ok EXCEPT the breakfast crew. This was a holiday weekend and the breakfast room was crowded. Coffee and food ran out pretty quickly. Only one person was working in the kitchen. She was a bit short tempered and snapped at the guests frequently. Not very good customer service...will not be returning

By on Sep 24, 2015

4

reliable as usual

Couples

Have stayed here several times and hotel is good. Rooms are small but very clean. Good complimentary breakfast and friendly, reliable staff

By on Jun 29, 2015

3

pretty good

Couples

Everything was clean and the staff was friendly and helpful. Rooms are on the small side, but if you just need a place to stay the night, that's not a bad thing.

By on Nov 30, 2014

4

it was fine

GetawayWithFriends

i usually look for reviews before booking a hotel so i figure i would write one here. the room is very small. it's a typical comfort inn if you haven't been to one before. but if you're looking for a place to stay, it's clean, it's not a run down hotel where you'll feel dirty staying there. they have complimentary breakfast so that helps. and i don't have anything against it. it's not the biggest room out there, but if you're looking to stay somewhere clean for a night, then this isn't a bad place to go to.

By on Nov 21, 2013

3

staten island family gathering

Singles

The hotel ended up being ~ 20 minutes from my relatives house, which was convenient. The hotel itself was located in a rather desolate area, which was a little scary. No bar or lounge, so if you wanted a drink or a bite, you had to wander out on your own. Place was clean. Room was tiny. Breakfast was good. Staff was professional and helpful. I'd stay there again. Price was right.

By on Aug 29, 2013

1

welcome to the smallest room ever.

Singles

I registered for a single king sized bed room. when backing into the room I hit the luggage stand with the back of my legs. I wasn't past the door. There was a small walking space around the bed. It was actually a really cramped space. 2 friends I haven't seen in 20 years came to see me, Within 10 minutes we had a noise complaint. The walls were really thin. And for the price I paid I feel I was shoved in a closet.

By on Apr 12, 2013

5

excellent

Couples

Very good and I enjoy it very much !!!!!!!!!!!!!!!!

By on Apr 26, 2012