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Best Western Plus Newark Airport West

3.0 out of 5.0

Recent guest reviews

Hotel was very clean, room was spacious, breakfast was outstanding (bacon, eggs, waffles, etc), staff was very friendly! Highly recommend!

If it could be done, the location is the only thing I would opt to change. I know that it is not feasible. The "fenced in" gated environment within a seemingly industrial setting however takes away from the property's curb appeal. Despite the obvious, for me, the property still delivers on its purpose as a fairly nice place to overnight when Newark Liberty is being used as gateway.

Old and dirty, no breakfast despite advertised. Room smelled like someone had just smoked and was not clean

I stayed at this location twice. I really have no complaints. There was one occasion where I wanted Ice but couldn't find an ice machine on the floor nor was I able to find any direction to one that might be else where on the premises. I abandon the search for the ice machine and resorted to using the little in-room refrigerator.

Hotel was beautiful, bed was comfortable the room was very clean! I would definitely stay there again!

Rooms are very run down. Staff is friendly but an update is definitely needed

Shuttle staff were nice, after waiting for 20-25 mins. The drain in the tub was not seated, the microwave was sticky, door knobs were lose, lightbulb out, bed uncomfortable, and front desk person did not have good customer service over it all.

The position of hotel is very good, and it is easy to arrive the airport. The only bad thing is the 5th floor's one room is decorating, it is not safe likely

Staff were really awesome and welcoming. Ease of asking to have ice packs frozen was a relief. Room was a bit out dated but had all amenities that you could ask for. Only complaint was that the tv was so far away from the bed! It was across the room w a couch in between.

We came back! Stayed here 2 years ago and it was just what we needed. Staff was courteous. Hotel was clean. We were comfortable. Had a good dinner (casual) downstairs. And parked for a week that was very reasonable.

The shuttle service was prompt and the breakfast was good.

The room was huge for the price! It was a nice, clean room. Lots of space and very cozy.

Great short stay after a late flight into Newark and on our way into NYC for the weekend.

It was good except New Jersey is kind of lame. My wife was an airline attendent and I was seeing where she worked.

Though the place doesn't look like much from the outiside, the rooms are great. Bed was comfortable, and the room was very clean. The staff was wonderful. The price was right. I would definately stay here again.

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nice spacious room, microwave, fridge, cofffee maker etc. My only issues were limited parking and the restaurant was way too crowded for breakfast but I guess that simply means its a desirable hotel so they were busy. I would stay there again

I stayed here because I had an early morning flight the next day. Nothing fancy, but affordable and the shuttle got me to the airport on time.

The hotel staff was courteous and checked me in a very timely fashion. The room was very spacious and beds were comfortable. With the free shuttle to penn train station to catch train in to Manhattan was a plus. Would recommend to family members.

The hotel was very clean and welcoming. The staff were friendly and helpful as well. We ate at the hotel restaurant for dinner and breakfast - food was great and it was clean as well. I would definitely stay here again, if needed.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Plus Newark Airport West

Everyone (10) Couples (30) Business (11) Family (26) Other (15) Friends (8)
5

great hotel, great price

Everyone

Hotel was very clean, room was spacious, breakfast was outstanding (bacon, eggs, waffles, etc), staff was very friendly! Highly recommend!

By on Mar 14, 2017

4

not the best location but otherwise good

Everyone

If it could be done, the location is the only thing I would opt to change. I know that it is not feasible. The "fenced in" gated environment within a seemingly industrial setting however takes away from the property's curb appeal. Despite the obvious, for me, the property still delivers on its purpose as a fairly nice place to overnight when Newark Liberty is being used as gateway.

By on Feb 8, 2017

2
Everyone

Old and dirty, no breakfast despite advertised. Room smelled like someone had just smoked and was not clean

By on Dec 19, 2016

Review comment responded on Dec 23, 2016

We are so sorry we did not exceed your expectations.We have addressed this with our housekeeping team. We appreciate your feedback and hope that you will give us another chance if you visit the area again.

4
Everyone

I stayed at this location twice. I really have no complaints. There was one occasion where I wanted Ice but couldn't find an ice machine on the floor nor was I able to find any direction to one that might be else where on the premises. I abandon the search for the ice machine and resorted to using the little in-room refrigerator.

By , from The Bahamas on Dec 7, 2016

4
Everyone

Hotel was beautiful, bed was comfortable the room was very clean! I would definitely stay there again!

By on Oct 13, 2016

3
Everyone

Rooms are very run down. Staff is friendly but an update is definitely needed

By , from S on Jul 8, 2016

2
Everyone

Shuttle staff were nice, after waiting for 20-25 mins. The drain in the tub was not seated, the microwave was sticky, door knobs were lose, lightbulb out, bed uncomfortable, and front desk person did not have good customer service over it all.

By on Apr 17, 2016

4
Everyone

The position of hotel is very good, and it is easy to arrive the airport. The only bad thing is the 5th floor's one room is decorating, it is not safe likely

By on Feb 18, 2016

4

staff were really awesome and welcoming.

Everyone

Staff were really awesome and welcoming. Ease of asking to have ice packs frozen was a relief. Room was a bit out dated but had all amenities that you could ask for. Only complaint was that the tv was so far away from the bed! It was across the room w a couch in between.

By , from DSM, Ia on Feb 15, 2016

4

we came back!

Everyone

We came back! Stayed here 2 years ago and it was just what we needed. Staff was courteous. Hotel was clean. We were comfortable. Had a good dinner (casual) downstairs. And parked for a week that was very reasonable.

By , from Pennsylvania on Feb 13, 2016