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Best Western Plus Newark Airport West

3.0 out of 5.0

Recent guest reviews

This hotel is awful. There is many things wrong with place it's not even funny. It started off great. They upgraded me to a jr suite for free. This came with a big jetted tub. Only problem, half the jets didn't work. There were long pieces of hair everywhere. They had this high school like PA system that would scream instructions for the staff in Spanish that woke you up if you were sleeping. Really loud construction onsite. The food from the restaurant was appalling. Last but not least, the ice that came out of the ice machine on the third floor was covered in rust and hadn't been cleaned in years.

Hotel was very clean, room was spacious, breakfast was outstanding (bacon, eggs, waffles, etc), staff was very friendly! Highly recommend!

If it could be done, the location is the only thing I would opt to change. I know that it is not feasible. The "fenced in" gated environment within a seemingly industrial setting however takes away from the property's curb appeal. Despite the obvious, for me, the property still delivers on its purpose as a fairly nice place to overnight when Newark Liberty is being used as gateway.

Old and dirty, no breakfast despite advertised. Room smelled like someone had just smoked and was not clean

I stayed at this location twice. I really have no complaints. There was one occasion where I wanted Ice but couldn't find an ice machine on the floor nor was I able to find any direction to one that might be else where on the premises. I abandon the search for the ice machine and resorted to using the little in-room refrigerator.

Hotel was beautiful, bed was comfortable the room was very clean! I would definitely stay there again!

Rooms are very run down. Staff is friendly but an update is definitely needed

Shuttle staff were nice, after waiting for 20-25 mins. The drain in the tub was not seated, the microwave was sticky, door knobs were lose, lightbulb out, bed uncomfortable, and front desk person did not have good customer service over it all.

The position of hotel is very good, and it is easy to arrive the airport. The only bad thing is the 5th floor's one room is decorating, it is not safe likely

Staff were really awesome and welcoming. Ease of asking to have ice packs frozen was a relief. Room was a bit out dated but had all amenities that you could ask for. Only complaint was that the tv was so far away from the bed! It was across the room w a couch in between.

We came back! Stayed here 2 years ago and it was just what we needed. Staff was courteous. Hotel was clean. We were comfortable. Had a good dinner (casual) downstairs. And parked for a week that was very reasonable.

The shuttle service was prompt and the breakfast was good.

The room was huge for the price! It was a nice, clean room. Lots of space and very cozy.

Great short stay after a late flight into Newark and on our way into NYC for the weekend.

It was good except New Jersey is kind of lame. My wife was an airline attendent and I was seeing where she worked.

Though the place doesn't look like much from the outiside, the rooms are great. Bed was comfortable, and the room was very clean. The staff was wonderful. The price was right. I would definately stay here again.

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nice spacious room, microwave, fridge, cofffee maker etc. My only issues were limited parking and the restaurant was way too crowded for breakfast but I guess that simply means its a desirable hotel so they were busy. I would stay there again

I stayed here because I had an early morning flight the next day. Nothing fancy, but affordable and the shuttle got me to the airport on time.

The hotel staff was courteous and checked me in a very timely fashion. The room was very spacious and beds were comfortable. With the free shuttle to penn train station to catch train in to Manhattan was a plus. Would recommend to family members.

101 International Way Newark NJ

Best Western Plus Newark Airport West places you within a 10-minute drive of Prudential Center and Kean University. This 83-room, 3-star hotel has free in-room WiFi along with a free airport shuttle and a fitness center. It's near the airport and also close to Newark Museum.


Dining

Free hot/cold buffet breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service.


All 83 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and safes are other standard amenities.

Rooms


At Best Western Plus Newark Airport West, guests have access to a fitness center, free WiFi in public areas, and conference space. If you drive, self parking is USD 5.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, express check-out, and free newspapers.

Property features

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Plus Newark Airport West

Everyone (11) Couples (30) Business (11) Family (26) Other (15) Friends (8)
1

don't go here if your looking to relax

Everyone

This hotel is awful. There is many things wrong with place it's not even funny. It started off great. They upgraded me to a jr suite for free. This came with a big jetted tub. Only problem, half the jets didn't work. There were long pieces of hair everywhere. They had this high school like PA system that would scream instructions for the staff in Spanish that woke you up if you were sleeping. Really loud construction onsite. The food from the restaurant was appalling. Last but not least, the ice that came out of the ice machine on the third floor was covered in rust and hadn't been cleaned in years.

By , from newark airport on May 4, 2017

5

great hotel, great price

Everyone

Hotel was very clean, room was spacious, breakfast was outstanding (bacon, eggs, waffles, etc), staff was very friendly! Highly recommend!

By on Mar 14, 2017

4

not the best location but otherwise good

Everyone

If it could be done, the location is the only thing I would opt to change. I know that it is not feasible. The "fenced in" gated environment within a seemingly industrial setting however takes away from the property's curb appeal. Despite the obvious, for me, the property still delivers on its purpose as a fairly nice place to overnight when Newark Liberty is being used as gateway.

By on Feb 8, 2017

2
Everyone

Old and dirty, no breakfast despite advertised. Room smelled like someone had just smoked and was not clean

By on Dec 19, 2016

Review comment responded on Dec 23, 2016

We are so sorry we did not exceed your expectations.We have addressed this with our housekeeping team. We appreciate your feedback and hope that you will give us another chance if you visit the area again.

4
Everyone

I stayed at this location twice. I really have no complaints. There was one occasion where I wanted Ice but couldn't find an ice machine on the floor nor was I able to find any direction to one that might be else where on the premises. I abandon the search for the ice machine and resorted to using the little in-room refrigerator.

By , from The Bahamas on Dec 7, 2016

4
Everyone

Hotel was beautiful, bed was comfortable the room was very clean! I would definitely stay there again!

By on Oct 13, 2016

3
Everyone

Rooms are very run down. Staff is friendly but an update is definitely needed

By , from S on Jul 8, 2016

2
Everyone

Shuttle staff were nice, after waiting for 20-25 mins. The drain in the tub was not seated, the microwave was sticky, door knobs were lose, lightbulb out, bed uncomfortable, and front desk person did not have good customer service over it all.

By on Apr 17, 2016

4
Everyone

The position of hotel is very good, and it is easy to arrive the airport. The only bad thing is the 5th floor's one room is decorating, it is not safe likely

By on Feb 18, 2016

4

staff were really awesome and welcoming.

Everyone

Staff were really awesome and welcoming. Ease of asking to have ice packs frozen was a relief. Room was a bit out dated but had all amenities that you could ask for. Only complaint was that the tv was so far away from the bed! It was across the room w a couch in between.

By , from DSM, Ia on Feb 15, 2016