The hotel could us a bit of a face lift, but it was convenient and clean.
It was a little difficult to turn into the hotel from the main road.
A little hard to find the access road, but worth the effort. The front desk staff is friendly and efficient. The rooms are simple, but clean and comfortable.
Staff in the breakfast area did not monitor the coffee or the hot entrees which ran empty. Front desk staff did not seem to understand how prepaid bookings would show up on statement at checkout. An erroneous charge showed up with a different amount than my prepayment amount. It turned out to never show up on my credit card, but it looked like it would be a double charge.
Nicole at the front desk was so helpful, patient, and went out of her way to make my stay the best it could be. I really appreciated her customer service skills and easy going attitude. Thank you!
The wonderful feont desk lady. I forgot her name, bit wished It was posted somewhere. She is amazing!!!!
I would say this hotel is about average. The room was mostly clean And well stocked. considering covid cleaning procedures, I was a bit wary to see certain things clearly hadn’t been cleaned in a while- for example the coffee maker was quite dusty and there were crumbs in the desk chair.
. great experience and will stay again. no complaints
Room was cozy, clean, and updated. Pool area was clean but could use a bit of updatong.
In a nice quiet area, easy on/off 35w. Comfortable beds and clean rooms.
Country Inn & Suites by Radisson, Forest Lake, MN places you 3.3 mi (5.4 km) from Running Aces Casino. This 58-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM. Satisfy your hunger from the comfort of your room with room service.
Guests can expect free WiFi and 35-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include refrigerators, microwaves, and coffee makers.
At Country Inn & Suites by Radisson, Forest Lake, MN, guests have access to an indoor pool, free WiFi in public areas, and a spa tub. If you drive, take advantage of free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
The hotel could us a bit of a face lift, but it was convenient and clean.
It was a little difficult to turn into the hotel from the main road.
We are very sorry about that. We hope everything else was great!
A little hard to find the access road, but worth the effort. The front desk staff is friendly and efficient. The rooms are simple, but clean and comfortable.
Thank you Ronald
Thanks for the review Ryan!
Staff in the breakfast area did not monitor the coffee or the hot entrees which ran empty. Front desk staff did not seem to understand how prepaid bookings would show up on statement at checkout. An erroneous charge showed up with a different amount than my prepayment amount. It turned out to never show up on my credit card, but it looked like it would be a double charge.
Bryan, Thank you for the review, if you would like to discuss the possible double charge please reach out to me.
Nicole at the front desk was so helpful, patient, and went out of her way to make my stay the best it could be. I really appreciated her customer service skills and easy going attitude. Thank you!
Thank you for your positive feedback! Nicole is amazing!
Thank you Linda, we are working on getting everything updated :)