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Recent guest reviews

The Jung is one of our favorite hotels in New Orleans, so my husband and I decided we’d try out Sonder within the hotel. Overall, it was a good experience. All communication with Sonder was outstanding! They are super responsive, very pleasant and eager to please. The process was a breeze, from booking, straight through to checkout. They graciously accommodated early and late checkout requests, which we greatly appreciated. They went above and beyond to ensure a package I was expecting was delivered directly to our residence (eliminating the need for me to pick it up from The Jung’s front desk); customer service at it’s finest! Our residence was clean and even more spacious than expected. The only downside was the bed was very low and not as comfortable as it initially seemed. After a couple of nights, the lack of proper support was evident in our backs. Beds are tricky though... what we found uncomfortable, might be the perfect “Goldilocks” fit for someone else. I think it’s important to mention there was no television in the bedroom. There was only one TV, and it was in the living room area. With such a generously sized living space, we not only found this odd but inconvenient. Most hotels and residences have 2 TV’s within suites, etc., so we were surprised to only find one. Hubby had to move the TV into the bedroom, as this was to be a restful trip. A few more photos of the residence on Sonder’s site would have been helpful in this regard.

Roomy space, convenient location, well supplied kitchen and bath. They even have a few detergent for the washer. Internet connection is not very good.

Such a great place for what we needed with our kids. The only downside were hearing the sirens at night. Obviously we're in a big city so that's normal. The pluses were everything else, the rooftop pool my kids loved, the clean facilities, all the accommodations were excellent and above our expectations. The friendliness of the hotel staff was excellent as well. We always felt safe too. Had a lovely stay.

We loved this property, super clean and very specious units, the four of us had a lot of room in their one bedroom furnished apt, everything is there for basic cooking & doing laundry. There's no cable or antenna for TV reception, only a Chrome cast device to stream from your phone to TV!! Wifi is also tricky, there's a hotel wifi and your room wifi, It took us a while to figure out how to stream! There's a nice big pool on the 6th floor in which we were told it belongs to the hotel n' we couldn't use! There's a clean small pool on the terrace on 19th floor that we got to use but has no bar & no umbrellas for shades!! Overall this was the best deal for the price and we most likely recommend it and will be back again.

Very clean, great location. Modern decor and plenty of room!

The property itself is nice but we had a hard time with early check in, since there isnt a front desk. I spoke with housekeeping supervisor and they told me the room was ready but for whatever reason we couldnt get access to the room, which is very frustrating after a long day of travel. Also, there was a language barrier with the housekeeping staff. Overall, the checkin process wasnt as straightforward as i thought.

This was a great property. Large rooms..Bathroom was nice..Only dislike was got a text saying we were loud and got a noise complaint!? Not loud a

I didnt like the parking fee, but i guess i should have expected it. They did disclose the cleaning fee up front.

We were astonished at this home away from home. Everything anyone could ask for was already there. We were in the heart of NOLA with easy access to all things. This was a wonderful vacation and Sonder is the place to stay!

Canal Street New Orleans LA

Hotel highlights

  • Walking distance to Canal Street and Saenger Theatre
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Fitness center

Located in Central Business District, Sonder - Jung Residences is adjacent to Canal Street and within a 5-minute walk of other popular sights like Saenger Theatre. This 3.5-star aparthotel has 112 guestrooms and offers an outdoor pool, free in-room WiFi, and a fitness center.


Rooms

Each apartment is individually furnished and features a kitchen and space to spread out with a living room. Guests can enjoy a flat-screen TV and stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and an ironing board. Housekeeping is not available.


Property features

At Sonder - Jung Residences, guests enjoy an outdoor pool, a fitness center, and a rooftop terrace. Friendly staff can provide concierge services, and also offer advice about sightseeing. This aparthotel also has free WiFi in public areas.

Room options

Deluxe Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Premier Suite, 2 Bedrooms

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Design Suite, 2 Bedrooms

1 King Bed and 2 Queen Beds | Sleeps 6

Deluxe Suite, 2 Bedrooms

1 Queen Bed, 1 King Bed and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Sonder - Jung Residences

Everyone (6) Couples (2) Family (8)
4
Partner Couples Family

The Jung is one of our favorite hotels in New Orleans, so my husband and I decided we’d try out Sonder within the hotel. Overall, it was a good experience. All communication with Sonder was outstanding! They are super responsive, very pleasant and eager to please. The process was a breeze, from booking, straight through to checkout. They graciously accommodated early and late checkout requests, which we greatly appreciated. They went above and beyond to ensure a package I was expecting was delivered directly to our residence (eliminating the need for me to pick it up from The Jung’s front desk); customer service at it’s finest! Our residence was clean and even more spacious than expected. The only downside was the bed was very low and not as comfortable as it initially seemed. After a couple of nights, the lack of proper support was evident in our backs. Beds are tricky though... what we found uncomfortable, might be the perfect “Goldilocks” fit for someone else. I think it’s important to mention there was no television in the bedroom. There was only one TV, and it was in the living room area. With such a generously sized living space, we not only found this odd but inconvenient. Most hotels and residences have 2 TV’s within suites, etc., so we were surprised to only find one. Hubby had to move the TV into the bedroom, as this was to be a restful trip. A few more photos of the residence on Sonder’s site would have been helpful in this regard.

By , from North Tonawanda on Feb 9, 2020

5
Everyone

By on Jan 16, 2020

4
Family

Roomy space, convenient location, well supplied kitchen and bath. They even have a few detergent for the washer. Internet connection is not very good.

By on Jan 12, 2020

4
Family Family with small children Family

Such a great place for what we needed with our kids. The only downside were hearing the sirens at night. Obviously we're in a big city so that's normal. The pluses were everything else, the rooftop pool my kids loved, the clean facilities, all the accommodations were excellent and above our expectations. The friendliness of the hotel staff was excellent as well. We always felt safe too. Had a lovely stay.

By on Dec 4, 2019

1
Everyone

By on Nov 22, 2019

5
Family

We loved this property, super clean and very specious units, the four of us had a lot of room in their one bedroom furnished apt, everything is there for basic cooking & doing laundry. There's no cable or antenna for TV reception, only a Chrome cast device to stream from your phone to TV!! Wifi is also tricky, there's a hotel wifi and your room wifi, It took us a while to figure out how to stream! There's a nice big pool on the 6th floor in which we were told it belongs to the hotel n' we couldn't use! There's a clean small pool on the terrace on 19th floor that we got to use but has no bar & no umbrellas for shades!! Overall this was the best deal for the price and we most likely recommend it and will be back again.

By , from San Antonio on Sep 28, 2019

5
Partner Couples

Very clean, great location. Modern decor and plenty of room!

By on Sep 17, 2019

5
Everyone

By on Sep 2, 2019

4
Family

The property itself is nice but we had a hard time with early check in, since there isnt a front desk. I spoke with housekeeping supervisor and they told me the room was ready but for whatever reason we couldnt get access to the room, which is very frustrating after a long day of travel. Also, there was a language barrier with the housekeeping staff. Overall, the checkin process wasnt as straightforward as i thought.

By on Jul 9, 2019

3
Everyone

This was a great property. Large rooms..Bathroom was nice..Only dislike was got a text saying we were loud and got a noise complaint!? Not loud a

By on May 13, 2019

Sonder - Jung Residences

Canal Street, New Orleans, LA 70112
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