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Residence Inn New Orleans Downtown

3.0 out of 5.0

Recent guest reviews

Hotel was horrible. Valet parking is 42.00 a day. Didnt clean the room for 2 days. They gave me new sheets a towels in a bag, so I could change them as if I was housekeeping. Will never visit this hotel again.

room is adjacent to a street, can hear street/cars noise all night

Wonderful location. Nice hotel with very friendly staff. Breakfast choices were very good. Room furnishings were a little dated, but clean. Very comfortable bed.

Busy place. A bit older but still nice. The front desk is understaffed. I shouldn't have to stand there for 30 minutes to have food and drinks billed to my room or pay for them. Dont leave in a hurry, Valet is also understaffed and good luck getting a luggage cart at check out.

Everything at this location was good -- the employees (marcy, casey, etc., the room) -- except the high parking cost.. A few years ago, I visited this establishment. The parking was in the lot to the right rear and it was complimentary. The parking cost is exhorbitant - with tax 42.00 per night. There is no option for self park, except the meters on the street that have to be fed every 2 hours.

Full kitchen and spacious room was what we were looking for. The breakfast everyday was awesome with a lot of choices. It was perfect for families specially who do not need to go somewhere with their kids to eat breakfast. The staff member at the breakfast room was very friendly and helpful. I wish there were extra pillows and blankets in the room. Otherwise it is perfect!

We had a very pleasant stay, it was easy to find a taxi to take us to our cruise ship.

This property is nothing fancy, but it's always clean and the staff is very nice. It's only a few short blocks to the Conv Ctr, and this older New Orleans warehouse district is going through a major facelift with new hotels and restaurants opening all the time. The property is much more quiet than the hotels in the French Quarter which is about 3/4 of a mile away, but can still find it's share of inebriated revellers braying in the hallways at 3am, especially on weekends.

The Hotel was very comfortable all around. My wife and I arrived at 10 am with check in not till 3. The staff took our info and stored our luggage in a secured location .Every morning was a great breakfast and Monday to Thursday they had a different hot food at 5pm. The staff continued to answer any request. The room was cleaned everyday. a Great stay. The WWII museum is on block away and the transportation near. Plus walking distance to many other destinations, The River Walk Mall , The children's museum , Harrah's, and the French Quarter to name a few. We enjoyed the stay very much

This was a great place to stay. Close to everything we wanted to do but far enough away from some areas to be quite and restful. Nice breakfast in the mornings and the staff was extremely friendly and helpful. The rooms were clean and comfortable.

Working around my filming schedule was easier with the comp breakfast and happy hours. Staff always available for no matter what time we finished shooting.

Everything was fine, and we paid a premium for being there during Mardi Gras, but this place seemed slightly overpriced for what you get compared to similar places. But it was okay, and despite paying a little too much we enjoyed our stay.

We could not have picked a better hotel for our convention stay in NO. The staff made it a very relaxing stay. The suite was a surprise for its amenities. The HOT breakfast was a super way to start each day. We would definitely stay here again.

Staff was real friendly, rooms were clean with all the amenities. The location is great; walking distance to many tourists spots. I highly recommend it.

Walking distance to the Convention Center (where most of the group's events were being held#, room provided a good homelike environment. Service was good #personnel was helpful and friendly). I would recommend to others.

The staff was very friendly and receptive to our needs. I didn't expect a complimentery full breakfast. The room was very clean and spacious. We would definately stay there again.

Friendly staff, easy parking location, good breadfast, nice stay.

This was the perfect vacation I just retired 6/15/12 and I decided to hang out with my grandson in New Orleans ,LA he attends Xavier of La and the hotel was perfectly placed and the staff members were amazing . I enjoyed breakfast every morning along with the other guest the dinning area was set up ever so wonderfully. The food was very fresh and there was plenty to go around .I will be returning very soon ..........Thank 1st timer ..... Margaret of Philadelphia

It was amazing, receiving breakfast every morning not having to worry about going outside. Also the room was clean and every time I left it smelled fresher and fresher. The location is spot on right in the mist of everything. The staff was very helpful and very friendly. I would defiantly visit again.

I wanted to stay close to the French Quarter but far enough away for the value to be worth it. A package deal from Boston to New Orleans was less than $400 pp which included a studio suite which was significantly better than expected. A queen sized bed along with a pull out sofa which were both comfortable. What impressed me was the almost full sized kitchen I was not expecting! I would saw that the quality of the check in area and the bedrooms were better than the hallways and elevators though. At times it smelled funny, but as long as it did not affect my room I was fine with it.

345 St Joseph St. New Orleans LA

Hotel highlights

  • Walking distance to National World War II Museum and Ernest N. Morial Convention Center
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Lower Garden District, Residence Inn New Orleans Downtown is adjacent to National World War II Museum and within a 10-minute walk of other popular attractions like Ernest N. Morial Convention Center. This 3-star aparthotel has 231 guestrooms and offers an outdoor pool, free in-room WiFi, and a fitness center. Located centrally in New Orleans, it's also close to Mercedes-Benz Superdome and Jackson Square.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 231 air-conditioned apartments feature kitchens and space to spread out with sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free local calls.


Property features

At Residence Inn New Orleans Downtown, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 38.50 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 Bedroom

Queen 1 | Sleeps 4

Suite, 2 Bedrooms

Queen 2 | Sleeps 6

Suite, 2 Bedrooms

Queen 2 | Sleeps 6

Guest reviews for Residence Inn New Orleans Downtown

Everyone (5) Couples (22) Business (8) Family (14) Friends (7) Other (9)
1

not a good experience

Everyone
The bags of towels and sheets after no show on housekeeping Sheets not changed or bed not made The bag they gave me to empty my own trash

Hotel was horrible. Valet parking is 42.00 a day. Didnt clean the room for 2 days. They gave me new sheets a towels in a bag, so I could change them as if I was housekeeping. Will never visit this hotel again.

By , from Shreveport, La on May 15, 2017

4
Everyone

room is adjacent to a street, can hear street/cars noise all night

By on Feb 12, 2017

4
Everyone

Wonderful location. Nice hotel with very friendly staff. Breakfast choices were very good. Room furnishings were a little dated, but clean. Very comfortable bed.

By on Jan 28, 2017

3

not bad for the price but over charged parking

Everyone

Busy place. A bit older but still nice. The front desk is understaffed. I shouldn't have to stand there for 30 minutes to have food and drinks billed to my room or pay for them. Dont leave in a hurry, Valet is also understaffed and good luck getting a luggage cart at check out.

By , from Viera, FL on Dec 30, 2016

3

too expensive, valet only parking ----

Everyone

Everything at this location was good -- the employees (marcy, casey, etc., the room) -- except the high parking cost.. A few years ago, I visited this establishment. The parking was in the lot to the right rear and it was complimentary. The parking cost is exhorbitant - with tax 42.00 per night. There is no option for self park, except the meters on the street that have to be fed every 2 hours.

By , from Savannah on Sep 5, 2016

5

great balue

Families

Full kitchen and spacious room was what we were looking for. The breakfast everyday was awesome with a lot of choices. It was perfect for families specially who do not need to go somewhere with their kids to eat breakfast. The staff member at the breakfast room was very friendly and helpful. I wish there were extra pillows and blankets in the room. Otherwise it is perfect!

By on Sep 9, 2015

4

excellent place to stay

Couples

We had a very pleasant stay, it was easy to find a taxi to take us to our cruise ship.

By on Aug 2, 2015

3

comfortable and convenient to the convention center

BusinessTravelers

This property is nothing fancy, but it's always clean and the staff is very nice. It's only a few short blocks to the Conv Ctr, and this older New Orleans warehouse district is going through a major facelift with new hotels and restaurants opening all the time. The property is much more quiet than the hotels in the French Quarter which is about 3/4 of a mile away, but can still find it's share of inebriated revellers braying in the hallways at 3am, especially on weekends.

By on Oct 17, 2014

4

first visit to new orleans

Couples

The Hotel was very comfortable all around. My wife and I arrived at 10 am with check in not till 3. The staff took our info and stored our luggage in a secured location .Every morning was a great breakfast and Monday to Thursday they had a different hot food at 5pm. The staff continued to answer any request. The room was cleaned everyday. a Great stay. The WWII museum is on block away and the transportation near. Plus walking distance to many other destinations, The River Walk Mall , The children's museum , Harrah's, and the French Quarter to name a few. We enjoyed the stay very much

By on Aug 18, 2014

5

great place to stay

Couples

This was a great place to stay. Close to everything we wanted to do but far enough away from some areas to be quite and restful. Nice breakfast in the mornings and the staff was extremely friendly and helpful. The rooms were clean and comfortable.

By on Apr 5, 2014