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Ramada Metairie New Orleans Airport

3.0 out of 5.0

Recent guest reviews

This Ramada is an excellent choice for lodging, about halfway between the airport and downtown New Orleans, about 10 minutes to each, with easy access to I-10. After easy, driveup unloading via the provided luggage carts, you enter an inviting lobby close by the elevator. The rooms are spacious with very comfortable beds and a variety of pillows. Rooms have a desk, flat panel TV, and a remarkably comfortable sofa. Upper rooms open to balconies, some of which overlook the pool. The free WiFi worked smoothly. A few minor glitches took away from an otherwise near-perfect lodging experience. The included “breakfast” is at the attached IHOP and only included two of coffee, juice, oatmeal, or English muffin; attempts to pre-order and pick up to take to room rarely worked. They changed coffee maker models during our stay; the new one took a long to work again after making the first cup. A loose electrical socket caused the TV to go off sometimes. The room might not be made up if a special request was not made. Our balcony looked out at a masonry wall, with only a slight view of the pool.

Good hotel good location, close to airport and down town.

My room had an intermittent noise like a compressor motor, not my a/c.

Nice hotel would reccomend to others and would definitley stay here again

formalities were quick, staff was friendly. TV only had one program that worked. Heating insufficient, it was unusually cold for the season. Internet speed was average. "Breakfast" provided through voucher at attached IHOP. Voucher covers just a beverage (coffee, tee) or cereal. So benefit is minimal. Room does not have enough electrical outlets for todays requirements, e.g. toothbrush, cellphone, computer etc

Had a very good stay here. The only problem was that our room never got cleaned the whole time we were there and the hallway was a little dirty.

Nice room but a bit outdated. Hotel staff was very friendly and helpful.

Good airport hotel. Out of the busy traffic, but convenient to restaurants, etc.

The hotel charged me an additional fees when I arrived but I was under the impression I had paid for everything when I did my online booking. The money was refunded to me several days later, I believe the fee was to make sure I did not smoke or destroy the hotel. I did not authorize anyone to put my card on file and the only reason I found out that happened was because the lady asked if I like to upgrade my breakfast voucher. When I agreed to upgrading she said can I charge the card on file. Free IHOP breakfast was included daily but it was only like oatmeal and toast. I upgraded thinking it would have be cheaper but when I saw the menu I would have been better off at IHOP. I asked for more samples of the Matrix lotions but I received shampoo and conditioner, I wrote a note requesting for more coffee condiment packs, someone read the note because it was placed in another spot and I only got the standard two packets. Housekeeping came daily but at different times, as early as 9am and as late as 11am.

If you want convenience and standard comforts, this is your place. Nice pool, friendly staff. 20 mins to N.O. Good for the price. Free breakfast is only coffee and toast in IHOP adjacent to hotel. A bit of a ripoff.

Impressed by the hotel makeover. Enjoyed the stay thoroughly until checkout experience at the front desk. I was asked for my keys and I shared that I prefer to keep them because of my personal information that is stored on the key. I was charged .75 cents per key a total of $1.50. Not impressed by that action in any way shape or form. Especially with impending storms from hurricane Cindy. I thought the hotel was stepping it up, and from that experience realized you can't put lipstick on a pig and expect it to pretty it up. Very Disappointed.

Only complaint is the breakfast. The IHOP next to the hotel is the breakfast provider. The breakfast voucher issued by the hotel is only good for a slice of bread at the IHOP. Your guests will be happier if you leave some donuts and coffee / juice in the lobby. This is the reason for 4 stars, otherwise it would have been 5 stars.

I had a good experience at the Ramada Inn staff was pleasant and kind would recommend it to friends and family

3400 S I-10 Service Rd W Metairie LA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Ramada Metairie New Orleans Airport places you within a few miles (5 km) of Lakeside Shopping Center and Clearview Mall. This 193-room, 3-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi. Near the airport, the hotel is also close to East Jefferson General Hospital and Metairie Cemetery.


Dining

Start your day off right with a free on-the-go breakfast. Enjoy a leisurely bite to eat at IHOP, the hotel's onsite restaurant.


Rooms

Ramada Metairie New Orleans Airport's 193 air-conditioned rooms provide balconies, microwaves, and refrigerators. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and laptop-compatible safes.


Property features

Renovated in 2016, Ramada Metairie New Orleans Airport offers a 24-hour fitness center, free WiFi in public areas, and 4 meeting rooms. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a garden.

Guest reviews for Ramada Metairie New Orleans Airport

Everyone (13)
4

nice choice for new orleans area stay

Everyone

This Ramada is an excellent choice for lodging, about halfway between the airport and downtown New Orleans, about 10 minutes to each, with easy access to I-10. After easy, driveup unloading via the provided luggage carts, you enter an inviting lobby close by the elevator. The rooms are spacious with very comfortable beds and a variety of pillows. Rooms have a desk, flat panel TV, and a remarkably comfortable sofa. Upper rooms open to balconies, some of which overlook the pool. The free WiFi worked smoothly. A few minor glitches took away from an otherwise near-perfect lodging experience. The included “breakfast” is at the attached IHOP and only included two of coffee, juice, oatmeal, or English muffin; attempts to pre-order and pick up to take to room rarely worked. They changed coffee maker models during our stay; the new one took a long to work again after making the first cup. A loose electrical socket caused the TV to go off sometimes. The room might not be made up if a special request was not made. Our balcony looked out at a masonry wall, with only a slight view of the pool.

By on Apr 21, 2018

4

good hotel good location

Everyone

Good hotel good location, close to airport and down town.

By , from Taiwan on Apr 20, 2018

3
Everyone

My room had an intermittent noise like a compressor motor, not my a/c.

By on Mar 27, 2018

5
Everyone

Nice hotel would reccomend to others and would definitley stay here again

By on Mar 6, 2018

3

budget motel, considering price service ratio ok

Everyone

formalities were quick, staff was friendly. TV only had one program that worked. Heating insufficient, it was unusually cold for the season. Internet speed was average. "Breakfast" provided through voucher at attached IHOP. Voucher covers just a beverage (coffee, tee) or cereal. So benefit is minimal. Room does not have enough electrical outlets for todays requirements, e.g. toothbrush, cellphone, computer etc

By on Feb 4, 2018

Review comment responded on Feb 8, 2018

Thank you for staying with us and leaving your feedback. Please feel free to reach out to us directly to let us know what room you were in. All of our televisions are new 32 in flat screens no more than 1-2 years old. We are located 7 miles from the airport which is about a 10 minute drive and about 12-15 minutes from Downtown New Orleans. Regarding breakfast we do offer a Lite Continental Breakfast which is a choice of toast, biscuit, oatmeal, or english muffin along with your choice of a beverage. We appreciate you as a guest and hope to hear from you. Thank you

3

decent

Everyone

Had a very good stay here. The only problem was that our room never got cleaned the whole time we were there and the hallway was a little dirty.

By on Oct 10, 2017

Review comment responded on Oct 15, 2017

Thank you for staying with us. Our public spaces are cleaned continuously throughout the day. We do not vacuum early in the morning but do start round 9:30am each morning. In regards to your room not getting cleaned please reach out to us directly so that we are able to look into this. The only times we do not service rooms are when there are Do Not Disturb Signs on the door or if a guest signs for NO SERVICE. I will be happy to address the situation. Thank you

4
Everyone

Nice room but a bit outdated. Hotel staff was very friendly and helpful.

By , from New Orleans, Louisiana on Sep 22, 2017

Review comment responded on Sep 25, 2017

Thank you for staying with us. We look forward to seeing you next time. We are decorated in an old New Orleans theme with plantation shutters, crown molding in all rooms, and New Orleans artwork in every room. We were recently renovated this past year. Thank you.

4

convenient

Everyone

Good airport hotel. Out of the busy traffic, but convenient to restaurants, etc.

By , from MS on Sep 19, 2017

Review comment responded on Sep 22, 2017

Thank you for staying with us and leaving your feedback. We are conveniently located about 10 minutes from the airport and 15 minutes from downtown depending on the traffic. We do have a lot of great restaurants within 5-10 minutes of our location. We look forward to seeing you next time.

3

a few hiccups but nothing major

Everyone

The hotel charged me an additional fees when I arrived but I was under the impression I had paid for everything when I did my online booking. The money was refunded to me several days later, I believe the fee was to make sure I did not smoke or destroy the hotel. I did not authorize anyone to put my card on file and the only reason I found out that happened was because the lady asked if I like to upgrade my breakfast voucher. When I agreed to upgrading she said can I charge the card on file. Free IHOP breakfast was included daily but it was only like oatmeal and toast. I upgraded thinking it would have be cheaper but when I saw the menu I would have been better off at IHOP. I asked for more samples of the Matrix lotions but I received shampoo and conditioner, I wrote a note requesting for more coffee condiment packs, someone read the note because it was placed in another spot and I only got the standard two packets. Housekeeping came daily but at different times, as early as 9am and as late as 11am.

By , from Los Angeles, CA on Sep 16, 2017

Review comment responded on Sep 18, 2017

Thank you for staying with us and taking the time to leave your feedback. We do require all guest to present a credit card at check-in. Upon arrival we authorize your card for incidentals. If there are no incidentals or damages to the room the funds are released at checkout and the authorization is voided. It takes approximately three days to see the funds released from your account depending on your bank. In regards to the breakfast upgrade you save approximately $3.00 + tax when you upgrade through the hotel vs purchasing the items separately on the menu. We typically leave 1 coffee pack per day in our guests rooms but we have not problem leaving a 2nd or 3rd if you wish. You can also stop by the desk anytime if housekeeping is gone for the day and we can provide additional. In regards to the lotion, I apologize that the incorrect item was given. We do offer housekeeping services daily and housekeeping will attend to your room anytime between the hours of 9am and 5pm. Thank you for everything. We look forward to seeing you next time.

4

easy cruise into the big easy.

Everyone

If you want convenience and standard comforts, this is your place. Nice pool, friendly staff. 20 mins to N.O. Good for the price. Free breakfast is only coffee and toast in IHOP adjacent to hotel. A bit of a ripoff.

By , from Mount Laurel, NJ on Jun 27, 2017

Review comment responded on Jun 30, 2017

Thank you for staying with us and taking the time to leave your feedback. We hope to see you the next time you are in town.