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La Quinta Inn & Suites New Orleans Airport

2.5 out of 5.0

Recent guest reviews

This is worst hotel that i ever stayed in my life by far. Our room smell like trash, the shower was liking and dirty. The elevator is from the 50's and is about to fall. Never again!!

room was very cold when I got there took hours to room to comfort

Desk clerk (Miss. Rita) was awesome, she was very helpful when it came to recommending places to eat and do. She made us feel welcomed. We where there celebrating my brother's birthday

I enjoyed my night at this hotel. I had no issues, my room was clean and comfortable.

Terrible. Smells bad. Dirty and worn down. Nasty dog smell in the rooms. Couldn't wait to leave

Nasty. Smells bad in there. They allow pets so it's like being in an animal shelter. You shouldn't have carpeted floors and accept pets into your rooms.

Room smelled like mold. The floor areas without carpet were filthy!

Breakfast was limited in that only fruit was apples, No bacon, sausage or ham.

The hotel is clean, the staff are courteous and friendly - some of the best service I've ever had in a hotel. They were also well groomed and took pride in their appearance. The only hiccup was the ac/heater in the room. It is a wall unit that should have been controlled from a wall mounted thermostat according to a sign. But I gave up on getting heat using the wall controls and used the unit itself.

Convenient to MSY, friendly staff, clean. For the price, as expected "relatively" updated but probably due for a next round, say, by 2018.

Enjoy staying at this hotel. The rooms are kept clean, when needing service, they respond quickly. Breakfast is always good and kept hot. The staff and maintenance folks are always nice and helpful. Will recommend this hotel to family and friends.

All was good but the room service could have been better

You can hear planes landing and taking off, the room was somewhat dirty and the elevators are tiny.

Room looked great and was clean but smelled like urine.

It was great. We enjoyed the stay. Good hotel to s stay in close to everything we wanted to view.

The hotel was very nice and we would recommend it to friends when visiting New Orleans or any other city for that matter. It was just wonderful.

Had an awesome stay hotel was large and nice friendly staff everything was great i had to acceot a handicap room but over all saty was still quite well

paying over 150 for smoking room is insane. and the amenities were awful. shuttle bus was bad..

Stayed at the Laquinta by the airport about Dec. 5, 2014, and interested in staying again this next December. I had a suite so I could see some friends while there, the breakfast was good, staff was attentive - example my luggage was late coming in and came in at midnight, the next morning it was ready for me, the bathroom had some trouble flushing, and someone was sent right up and repaired it. The suite was cleaned, plenty towels were available, and the suite was cleaned each day. I will definitely chose the LaQuinta again.

Basic hotel, near the airport, friendly staff, clean room, nothing special to report. now do I meet the length requirement? People are letting computer runs their lives!

2610 Williams Blvd Kenner LA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Kenner - Louis Armstrong International Airport, La Quinta Inn & Suites New Orleans Airport is a leisurely stroll from sights such as Westland Shopping Center and Westgate Shopping Center. This hotel has 195 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also near Susan Park and Esplanade Mall.


Dining

Free continental breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

All 195 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Desks are also standard.


Property features

At La Quinta Inn & Suites New Orleans Airport, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include 2 meeting rooms, conference space, and a business center.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for La Quinta Inn & Suites New Orleans Airport

Everyone (16) Couples (31) Business (38) Family (23) Friends (10) Other (10)
1

2 1/2 stars? no way jose !!

Everyone

This is worst hotel that i ever stayed in my life by far. Our room smell like trash, the shower was liking and dirty. The elevator is from the 50's and is about to fall. Never again!!

By on Jan 9, 2018

Review comment responded on Jan 18, 2018

Dear Valued Guest, We really appreciate your recent stay and greatly value your feedback. It is alarming to hear about the odorous smell you experienced during your time at our property. Please accept our apologies for this unfortunate experience. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Sincerely, Danielle LQ Customer Care

4

close to airport first shuttle leaves at 5am

Everyone

room was very cold when I got there took hours to room to comfort

By , from Lakehills, TX on Jan 5, 2018

4

nice hotel close to airport and sightseeing

Everyone

Desk clerk (Miss. Rita) was awesome, she was very helpful when it came to recommending places to eat and do. She made us feel welcomed. We where there celebrating my brother's birthday

By , from Prescott Valley,Az. on Dec 24, 2017

4
Everyone

I enjoyed my night at this hotel. I had no issues, my room was clean and comfortable.

By on Oct 16, 2017

1
Everyone

Terrible. Smells bad. Dirty and worn down. Nasty dog smell in the rooms. Couldn't wait to leave

By on Sep 12, 2017

Review comment responded on Sep 17, 2017

Thank you for reviewing our hotel. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, Lacey LQ Customer Care

2
Everyone

Nasty. Smells bad in there. They allow pets so it's like being in an animal shelter. You shouldn't have carpeted floors and accept pets into your rooms.

By on Sep 12, 2017

Review comment responded on Sep 17, 2017

Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of our hotel and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, Lacey LQ Customer Care

2

convenient to the airport

Everyone

Room smelled like mold. The floor areas without carpet were filthy!

By on Jul 8, 2017

Review comment responded on Jul 24, 2017

Dear Traveler, I’m concerned about the problems you experienced during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. Please accept my sincere apology. We accommodate many guests each day, and the principal goal of our hotel is to provide a spotlessly clean hotel and great customer service. Consequently, it’s disappointing to learn that you were unhappy during your stay, since we strive to provide quality service to all of our guest. I want you to know that your comments and suggestions are taken seriously. I will discuss your concerns with my team. Anthony T Assistant GM

4
Everyone

Breakfast was limited in that only fruit was apples, No bacon, sausage or ham.

By on Apr 25, 2017

5

great hotel!

Everyone

The hotel is clean, the staff are courteous and friendly - some of the best service I've ever had in a hotel. They were also well groomed and took pride in their appearance. The only hiccup was the ac/heater in the room. It is a wall unit that should have been controlled from a wall mounted thermostat according to a sign. But I gave up on getting heat using the wall controls and used the unit itself.

By , from Monroe, LA on Jan 13, 2017

4

convenient friendly staff

Everyone

Convenient to MSY, friendly staff, clean. For the price, as expected "relatively" updated but probably due for a next round, say, by 2018.

By on Dec 15, 2016