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InTown Suites Metairie

2.0 out of 5.0

Recent guest reviews

Price is cheap , location good , staffs was bad. It hasn't cleaned daily

It was a ok hotel to stay just wish it was a little cleaner there was bags of chips under the bed trash under the bed and stains on the kitchen counter

I stayed one night. The hotel was extremely affordable and close to the airport. The room was clean and had a kitchenette. The area wasn't great and little industrial but I felt safe going to the store. The staff was great and very helpful. I would stay again if needed.

Check in was a breeze and the staff was very friendly. The room left a lot to be desired. There was duct tape at the bottom of the door, instead of a door sweep. Both chairs had broken legs. There was MOLD all over the bathroom ceiling and rust in the shower. There was a broken acrylic finger nail on the floor. Makes ya wonder... We slept on top of the comforter and showered at a friends.

not the greatest. but could have been worse for the price

Location was ok, used our phones for directions to get to and from the Football stadium. we were in a suite with two beds, the second bed was broken. There was only one chair at the table. In order to receive clean towels, we had to take our dirty ones to the front desk and receive the clean ones. Our room was not cleaned by housekeeping the two days we were there. Other than this, no complaints! Fabulous time! Price was right, but only through your site! I wouldn't pay their asking price.

This hotel was in the perfect location for the area I needed to be for work. The staff is always very polite and eager to help.

It's what you would expect eight miles away from down town New Orleans and for the price. The hotels in New Orleans were three to six times as expensive.

No Internet despite what they advertise! No hot water and filthy carpet!

I was happy with the actual room, the price was reasonable, and it was easily accessible. I think that even though for the most part it is a long term stay place, I should have been offered housekeeping each day to exchange the dirty linens. I had to take the dirty linens to the front desk myself to receive clean towels. The only day housekeeping came to the room was the last day I was there. Oh yeah, she knocked on the door at 8:15AM yelling housekeeping. That was very annoying. I was due to check out at 11:00AM, Fine. They were knocking on the door at 10:15 asking if I was leaving. I checked in at 4:30PM Sunday, they wanted me out at 10:00AM Wednesday, not the 72 hours I paid for thank you. The hotel was fine, the staff leave a lot to be desired. As for the bottom line, I will tell people to try this hotel. I will just warn them about the staff problems.

The staff was useless. They are just hired to check people in. This hotel is for people who don't have any more options. There is no internet that's functional and the staff can't possibly help you. There's a 1-800 # to call for the internet but they can't do anything without the staff. Oh...they leave at night until morning. There were roaches in my room in the am (about 10 of them) and I was woke up both days by some females arguing next door as load as they could (about 7am each day). I could go on and on....JUST DON'T STAY HERE OR YOU'LL BE SORRY LIKE I WAS!

This place was really not bad I have stayed in worse for more. As long as you don't think you are booking the Hilton you will be satisfied with the helpful staff and the spacious room. It's is close to the airport and only 15 minutes away from downtown New Orleans. Would book here again

Looks great online. Exterior looks great as well however the interior is a total other story! Asked for a nonsmoking room, didn't get it, got a stinky smoking room, beds and sheets were horrible, all furniture was horrible! Restrooms bad as well, shower head was damaged and water wouldn't drain properly! I would say stay here as a last resort.

Hotel was ok not far from downtown. Friendly staff. We did kill 3 baby roaches tho. The shower was super. Our room had a stove, sink and refridgerator. The girls had a blast.

Came with a family looking for quiet night and could barely find the entrance to this thing. The room was smelly and had a tiny queen-size bed. The bed sheet didn't even fit on it and came off all night. . I never heard of this chain and will stay away from it.

I read a few reviews online before I booked this hotel & I have to say it wasnt bad at all. Check in & out was quick. A few people mentioned roaches....I saw none. I liked having a full kitchen set up. Also the day we were there it rained so our plans to go to the zoo were out so I googled indoor fun & found adventure laser tag which was like 5 minutes down the road & that place was cool. If your looking to be near French quarter this place isn't but it is off i10 which is what I wanted.

The beds are straight from a flea market, that's the quality, squeaky springs and back aches! The TV is 20 years old and barely works, to dark to see. The "old" coffee pot in the room is disgusting and they don't serve coffee in the front office until 7am. I thought this was an extended stay hotel where most of the people here are working. That means most will be gone before 7am, slick move by the hotel, don't you think. Everything in the room is worn, old and beat up bad. I regret staying here and will never stay here again!!! Can't believe Orb!ts even list this place, they may be on the black list too!

Sun Suites is perfect for those of us who want a clean safe place to sleep, and do not need to feel that the hotel is the destination. Sun Suites is close to the French Quarter and many other New Orleans attractions, The rooms are okay, but not great. There were flaws, but that is reflected in the price.

the room was $120 a night due to the festivities i'm assuming. It was spacious with a big refridgerator, stove,sink, and microwave. But i did KILL FIVE BABY ROACHES AND TWO SPIDERS! Other than that it was like 7 minutes from downtown new orleans. It was quiet. But we were out partying till about 4am all 3days. We got there about two hours before checkin and they wouldnt let us checkin early. But there was a mall right up the street so we hung out there til 3.

I was happy there, thanks! Great place to stay and cheap too.

4409 Hearst Street Metairie LA

Hotel highlights

  • Free parking
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

InTown Suites Metairie is located within a few miles (5 km) of East Jefferson General Hospital and Lafreniere Park. This 132-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves. Lakeside Shopping Center and Zephyr Field are also nearby.


Rooms

The 132 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect to find WiFi and cable TV. Free long-distance calls and free local calls are other standard amenities. Weekly housekeeping is available.


Property features

Guests of InTown Suites Metairie enjoy WiFi in public areas, express check-out, and laundry facilities. If you plan to drive, free parking is available. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.

Room options

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Studio, 1 King Bed, Accessible

King 1 | Sleeps 2

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for InTown Suites Metairie

Everyone (3) Couples (21) Business (16) Family (23) Other (14) Friends (15)
3
Everyone

Price is cheap , location good , staffs was bad. It hasn't cleaned daily

By , from WP , FL on Feb 19, 2016

Review comment responded on Jun 11, 2016

Since we are an extended stay hotel, we do weekly housekeeping.

2
Everyone

It was a ok hotel to stay just wish it was a little cleaner there was bags of chips under the bed trash under the bed and stains on the kitchen counter

By on Feb 16, 2016

4

it was extremely affordable

Everyone

I stayed one night. The hotel was extremely affordable and close to the airport. The room was clean and had a kitchenette. The area wasn't great and little industrial but I felt safe going to the store. The staff was great and very helpful. I would stay again if needed.

By on Feb 11, 2016

Review comment responded on Jun 7, 2016

Thank you for the kind review! We look forwad to your next visit with us!

2

you get what you pay for!

Couples

Check in was a breeze and the staff was very friendly. The room left a lot to be desired. There was duct tape at the bottom of the door, instead of a door sweep. Both chairs had broken legs. There was MOLD all over the bathroom ceiling and rust in the shower. There was a broken acrylic finger nail on the floor. Makes ya wonder... We slept on top of the comforter and showered at a friends.

By on Jan 21, 2013

2

decent place

Singles

not the greatest. but could have been worse for the price

By on Jan 11, 2013

3

sugar bowl experience

GetawayWithFriends

Location was ok, used our phones for directions to get to and from the Football stadium. we were in a suite with two beds, the second bed was broken. There was only one chair at the table. In order to receive clean towels, we had to take our dirty ones to the front desk and receive the clean ones. Our room was not cleaned by housekeeping the two days we were there. Other than this, no complaints! Fabulous time! Price was right, but only through your site! I wouldn't pay their asking price.

By on Jan 4, 2013

3

great location

BusinessTravelers

This hotel was in the perfect location for the area I needed to be for work. The staff is always very polite and eager to help.

By on Dec 15, 2012

2

review

BusinessTravelers

It's what you would expect eight miles away from down town New Orleans and for the price. The hotels in New Orleans were three to six times as expensive.

By on Nov 12, 2012

1

terrible

BusinessTravelers

No Internet despite what they advertise! No hot water and filthy carpet!

By on Nov 9, 2012

2

staff could use improvement

Singles

I was happy with the actual room, the price was reasonable, and it was easily accessible. I think that even though for the most part it is a long term stay place, I should have been offered housekeeping each day to exchange the dirty linens. I had to take the dirty linens to the front desk myself to receive clean towels. The only day housekeeping came to the room was the last day I was there. Oh yeah, she knocked on the door at 8:15AM yelling housekeeping. That was very annoying. I was due to check out at 11:00AM, Fine. They were knocking on the door at 10:15 asking if I was leaving. I checked in at 4:30PM Sunday, they wanted me out at 10:00AM Wednesday, not the 72 hours I paid for thank you. The hotel was fine, the staff leave a lot to be desired. As for the bottom line, I will tell people to try this hotel. I will just warn them about the staff problems.

By on Nov 3, 2012