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Crowne Plaza New Orleans Airport

3.5 out of 5.0

Recent guest reviews

I had a great stay and I'm looking forward coming and staying at this particular spot again

Went to see a Saints game. Perfect location from the airport and easy to get to the stadium as well as downtown New Orleans.

Place was not very clean. not very clean. Your request for more info is redundant.

Hotel was nice, staff very friendly, Rena was very nice to me and my daughter, the only thing I didn't enjoy, the restaurant was very limited with food choices and when checking in an extra $50 was taken off my charge card for incidentals and I wasn't told this was being done, but overall great hotel stay,

This hotel is very dated, I changed rooms because they had put me buy a generator that I could hear,and the sink was stopped up. The other room, the water in the tub wouldn't drain. The maid staff starts knocking on your door around 9:00a.m Very surprised about all the good ratings. Maybe they got better rooms

It was after Thanksgiving weekend and I was on my was home. From check-in everything couldn't have been better! The staff, room, etc. were impeccable! But especially the staff! They went above and beyond to help when needed. It sure made my short stay much easier. I would recommend this hotel to travelers with early flights leaving New Orleans. Convenient, clean to a T, and a caring staff! Thanks y'all! And Merry Christmas!

My wife and I felt the room was just ok. It was an small inside room with no outside view. I certainly would have asked for a room change if we were to stay for several days. The other hotel accommodations, staff and food was very good.

This hotel is very close to airport, with airport shuttle service. No service to Bourbon Sttreet or riiverfront areas wich are over 10 miles away. The hotel is dated and worrn. Not up to expectations of a Crowne Plaza hotel On a positive note, the staff were friendly and helpful

Yes, met expectations- I will stay there again, however, room was hard to get to - far say from front desk and location of hotel difficult to get there from i10 - room was clean and orderly - ice machine was far from room - no refrig in room

Hotel was very nice, clean and had easy airport access. Needed a quick overnight stay before leaving town the next morning so did not get to enjoy all the hotel had to offer.

This hotel is located in great proximity to the New Orleans airport and is easy driving distance to the garden district where we were attending an event. The lobby area was unimpressive and the front desk staff was pleasant but not overly helpful. The room was just what we wanted/needed. Not quite what we expected for a Crowne Plaza hotel, but it worked.

Hotel was very clean, had very good food at the restaurant which allowed us to stay in and relax for the morning. Great service and I will definitely stay again in the future.

Friendly staff, comfort,peaceful, although alone. I need to mention the funny amazing Bartender Melissa. She is funny. Terrific at her job. Great with customer's yet very professional also.

i was very pleased with my stay. This was my wife first time in a crown plaza hotel and she had no complaints.

It wasn't quite what I expected from a Crowne Plaza. The parking entrances were poorly marked and if you didn't know exactly where to look you would drive right past them. The parking lot was not very well lit which concerned me as a woman traveling alone, doubly since there was no valet or bell stand. The reception area was welcoming if sparsely appointed and the desk staff was efficient. There was no concierge but they were also knowledgable about the area. Food service was somewhat limited. I went into the restaurant for a snack and a cocktail before heading out to the wedding I was attending. I ordered a bloody mary and the staff seemed a little confused on how to procure it, eventually finding a manager to construct one from the closed bar across the entry area. The bar doesn't open until 4:00 PM I learned later. This wasn't 9 AM on a Tuesday, it was after 11:00 on a Saturday. Great room, very clean, super comfortable bed. All in all the problems were small, but strange for this level of hotel. My stay was good but I was hoping for more amenities and comfort from the public spaces and less of a DIY stay.

Hotel was too far from quarter but close to airport. A bit difficult to get into the parking lot from all roadways. Cab gotten by hotel staff more expensive than the cab we got on our own.

Great room and service. Nice gym and restaurant. Left car at motel while flew to Yellowstone for 11 days. The parking itself is free, and the shuttle service makes the trip to and from the airport pleasurable. After returning, Shuttle picked us up at midnight and dropped us off right at the car on motel lot. Saved more on parking than the room cost, and relieved anxiety to spend the night before travel right there next to the airport. Smart and easy way to travel.

We had a great stay at this hotel. The staff was incredibly helpful and polite, and the hotel was full to capacity. Our room didn't have a refrigerator so we requested one and they brought it right up! The bed was a little too firm for us, but we were okay. The staff made great recommendations for local eateries, and we loved the location because it was out of the city, yet there were places to eat that were close and the airport was close. We stayed for five days and we would definitely stay there again.

Check in was really quick and the front desk took care of all my questions. The only problem we had was not having a fridge or microwave in the room, but they got us a fridge and suggested we could use the kitchen top heat up our food. The location was perfect and there was a take out drinks place right next door. I would recommend this hotel to anyone trying top find a place near new Orleans.

Hotel needs to supply microwave and refriigerators. Need to move smoking area from in front of building.

2829 Williams Blvd Kenner LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Kenner - Louis Armstrong International Airport, Crowne Plaza New Orleans Airport is within 2 miles (3 km) of sights such as Susan Park and Esplanade Mall. This 3.5-star hotel has 292 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also near Lafreniere Park and Pontchartrain Center.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Crowne Plaza New Orleans Airport's 292 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include video-game consoles, hair dryers, and desks.


Property features

Guests of Crowne Plaza New Orleans Airport have access to an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 10 meeting rooms, and conference space.

Room options

Deluxe Room

King 1 | Full 1 | Sleeps 3

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Crowne Plaza New Orleans Airport

Everyone (5) Couples (15) Business (6) Family (5) Other (5) Friends (2)
4
Everyone

I had a great stay and I'm looking forward coming and staying at this particular spot again

By on Mar 26, 2017

5

great location from the airport and the stadium

Everyone

Went to see a Saints game. Perfect location from the airport and easy to get to the stadium as well as downtown New Orleans.

By , from Cary IL on Dec 6, 2016

2

hotel that needs work

Everyone

Place was not very clean. not very clean. Your request for more info is redundant.

By on May 3, 2016

5

nice hotel by airport

Everyone

Hotel was nice, staff very friendly, Rena was very nice to me and my daughter, the only thing I didn't enjoy, the restaurant was very limited with food choices and when checking in an extra $50 was taken off my charge card for incidentals and I wasn't told this was being done, but overall great hotel stay,

By on Apr 27, 2016

2
Everyone

This hotel is very dated, I changed rooms because they had put me buy a generator that I could hear,and the sink was stopped up. The other room, the water in the tub wouldn't drain. The maid staff starts knocking on your door around 9:00a.m Very surprised about all the good ratings. Maybe they got better rooms

By , from Indiana on Mar 15, 2016

Review comment responded on Apr 19, 2016

Thank you for your candid feedback. We are sorry to hear you did not enjoy your stay with us.

5

heading home when i stayed

Singles

It was after Thanksgiving weekend and I was on my was home. From check-in everything couldn't have been better! The staff, room, etc. were impeccable! But especially the staff! They went above and beyond to help when needed. It sure made my short stay much easier. I would recommend this hotel to travelers with early flights leaving New Orleans. Convenient, clean to a T, and a caring staff! Thanks y'all! And Merry Christmas!

By on Dec 3, 2015

3

ok

Couples

My wife and I felt the room was just ok. It was an small inside room with no outside view. I certainly would have asked for a room change if we were to stay for several days. The other hotel accommodations, staff and food was very good.

By on Nov 16, 2015

3

near airport

Couples

This hotel is very close to airport, with airport shuttle service. No service to Bourbon Sttreet or riiverfront areas wich are over 10 miles away. The hotel is dated and worrn. Not up to expectations of a Crowne Plaza hotel On a positive note, the staff were friendly and helpful

By on Sep 23, 2015

4

work trip

BusinessTravelers

Yes, met expectations- I will stay there again, however, room was hard to get to - far say from front desk and location of hotel difficult to get there from i10 - room was clean and orderly - ice machine was far from room - no refrig in room

By on May 3, 2015

5

last night

GetawayWithFriends

Hotel was very nice, clean and had easy airport access. Needed a quick overnight stay before leaving town the next morning so did not get to enjoy all the hotel had to offer.

By on Apr 26, 2015