Overall, a nice and stylish place to stay. Restaurant staff needs training on timeliness and problem solving
All in all a nice place to stay :)
The propertly was beautiful and the room was pretty. My biggest complaint is the fact that the hotel has charged me twice for the room and is doing nothing to help me resolve this.
Todo muy lindo
Easy valet drop off. Staff was super helpful and friendly
Gorgeous property
Beautiful property. Very nice interior design.
Staff all very friendly. Located on a quiet and clean street, very easy to walk to french quarter and all the good restaurants
Beautiful Hotel and very clean. Staff was helpful and very nice. Will stay there again.
Great location exactly what is needed for a weekend stay. It is New Orleans no point in staying in the hotel, the surrounding area is what you are paying for. Given that the hote was clean and the staff was great.
Beautiful hotel- rooms were comfortable, clean and spacious. Loved the decor! Hotel bar was great. Walkable to canal and popular areas.
If you want a great hotel that’s a little off from the craziness of bourbon street, this is your place.
The hotel was beautiful and the staff was friendly and willing to help however they could. It is far away enough from the noise of the French Quarter but close enough to walk to the French Quarter. Would definitely stay here again.
Located in New Orleans Central Business District, The Eliza Jane, in The Unbound Collection by Hyatt is adjacent to Canal Street and within a 10-minute walk of other popular attractions like Caesars New Orleans Casino. This 4-star hotel has 196 rooms and welcomes guests with a bar/lounge, a 24-hour gym, and free in-room WiFi.
Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and first-run movies. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
At The Eliza Jane, in The Unbound Collection by Hyatt, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 45 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a library, a TV in a common area, and an ATM.
Overall, a nice and stylish place to stay. Restaurant staff needs training on timeliness and problem solving
Good Afternoon Natalie,Thank you for your feedback. We will share this with our leadership team and staff.
All in all a nice place to stay :)
Dear Eliot,Thank you for your positive feedback. We have shared this review with our leadership team and our staff. We work very hard to exceed every guest's expectation. We hope to have you stay with us again next time you visit New Orleans.
The propertly was beautiful and the room was pretty. My biggest complaint is the fact that the hotel has charged me twice for the room and is doing nothing to help me resolve this.
Dear Oliver,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the billing issue is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent incorrect billing from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
Todo muy lindo
Thank you for your comments we look forward to your next visit.
Easy valet drop off. Staff was super helpful and friendly
Thank you for your comments we look forward to your next visit.
Thank you for your comments we look forward to your next visit.
THank you for your comments we look forward to your next visit.
Gorgeous property
Thank you for your comments we look forward to your next visit.
Beautiful property. Very nice interior design.
Thank you for your comments we look forward to your next visit.
Thank you for your comments we will work hard to improve.