Skip to main content
Beginning of main content

Recent guest reviews

Free and gated parking, great free breakfast, free afternoon snacks, on the main streetcar line, extremely friendly and helpful staff, and Superior Grill restaurant is next door to the hotel...what else can you ask for!

Very clean and excellent staff . Easy checkin and staff would ask if everything was ok and if we needed anything.

Clean rooms, extra sink, safe parking, charming area, amazing breakfast!

Nice and quiet, excellent location with street access to the Streetcar right in front.

A very pleasant visit to New Orleans. Location is ideal.

Valuable for convenient, relatively cheap accommodation that requires sleep, breakfast, and car parking. Responsive, friendly, and helpful staff. My rooms were smelly. The plumbing blocked. Two of three cardio equipment were broken in poorly ventilated room. A brief repainting of public dining area led to proactive relocation of breakfast bar.

The stay was fine. However, we were disappointed because Orbitz guaranteed us a King Bed for two nights. The hotel had us for two full size beds. I called Orbitz and they did everything possible to help us but the hotel would not make the change. I was very disappointed after being guaranteed a King bed. I have no problem with Orbitz, they did what they could to help me.

The room, while large and pleasant, had a persistent dank smell. There was a large cold wet spot on the carpet near the a/c unit that never dried. In addition, there was a lot of mechanical noise that I couldn't identify, coming from outside the room, that kept waking me up. I was only there for one night, otherwise I'd have asked to switch rooms, so in fairness, I don't know if this room was the problem.

I took my wife, daughter and granddaughter to New Orleans for school spring break and we had a great time. My granddaughter (11 y.o) felt in love with New Orleans. I also found it fascinating. It is a city full of life. You see people from all sorts of society levels walking and running. This hotel is right on St Charles Ave where an electric trolley runs, so it is very convenient to go many places. It is very effective and inexpensive. The Audubon Zoo is excellent. We found all business people who help us in our touring very cordial and helpful My granddaughter had a ball at the French Market.

Comfortable and lovely room. Staff could not have been more accomModating. Street traffic is LOUD.

Perfect place for Mardi Gras parade viewing. Free parking.

Located on St. Charles Ave., also New Orleans' most scenic street car route, is a great location for those visited the medical campuses or universities of Uptown. Most hotels in the area are very pricey, but this best Western location offers a fair price for a clean and comfortable stay. The staff is very friendly an helpful. The one drawback of this location is that parking is very limited and there is no easy access check in area before parking.

This hotel can charge a premium for rooms due to its location. The front desk staff were friendly and professional. However, for the price paid, I expected a clean, comfortable, and well serviced room. It was not: The room smelled of musty air conditioner. Who knows when the filter on our AC unit was last cleaned. The ceiling fan made a scraping noise with every rotation. The mattress was old, squeaky, and uncomfortable. The bottom of the shower curtain and the grout around the inside edge of the bath tub was badly in need of a good bleach and cleaning -- they was discolored by black and pink mold that was easily removed by a washcloth. The hotel provided plastic cups, sealed in plastic bags, which was nice. Sadly, the housekeeping staff did not bother to replace our discarded cups, and we did not have cups to use on the second day or our stay. I do not recommend this hotel, given the cost of the room.

On a vacation. Wanted a quiet hotel with good location to most of the city. That is what I found.

We stayed here for 2 nights and had a great time. The hotel was located perfectly - close to the garden district and a short bus ride away from the French Quarter. We had a great stay here. This hotel stay includes a free secure parking at a great location which is rare here. The amenities at the hotel including the break fast was great.

Enjoyed my weekend visit to attend a wedding. Staff very friendly and courteous. Hotel was quaint with modern upgrades. Beds were very comfy. Great access the transportation but also has on site parking.

Bathroom was too small. Toilet location made it difficult to use.

Very nice, simple hotel. Desk staff was very friendly. Really nice breakfast bar. Free parking in a secure gated lot was a great advantage since I had a rental car (it was the only hotel I found with free parking). Room was clean and quiet. One great feature is the hotel fronts on the main street car line that goes right to Bourbon Street. So the hotel is in a quiet residential area, but you are 10 minutes from the party and restaraunts. Highly recommend this value-priced hotel.

We were only there for 1 night.It was quite when we needed it.. The complimentary breakfast was great.

The location is perfect. Easy access of public transportation almost anywhere. Staffs are friendly. Room is rather small but sufficient to sleep and rest. Breakfast items are adequate. Car parked in secure gated place and it is free. Very nice ambient.

Saint Charles Ave New Orleans LA

Hotel highlights

  • Walking distance to Magazine Street and Lafayette Cemetery
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Best Western Plus St. Charles Inn places you in Uptown Historic District, within a leisurely stroll of popular sights such as Magazine Street and Lafayette Cemetery. This 40-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

Best Western Plus St. Charles Inn's 40 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free newspapers, free local calls, and ceiling fans are also available.


Property features

Best Western Plus St. Charles Inn features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a computer station, a library, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Refrigerator & Microwave, City View

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 4

Guest reviews for Best Western Plus St. Charles Inn

Everyone (11) Couples (6) Business (2) Family (11) Friends (3) Other (3)
5
Family Family

Free and gated parking, great free breakfast, free afternoon snacks, on the main streetcar line, extremely friendly and helpful staff, and Superior Grill restaurant is next door to the hotel...what else can you ask for!

By on Sep 22, 2019

Review comment responded on Sep 24, 2019

Thank You for your feedback on our staff and property. We are happy to hear that we made your stay a pleasurable one. We hope that you will allow us a chance to service you again in the future. Have a great day !

5
Family

Very clean and excellent staff . Easy checkin and staff would ask if everything was ok and if we needed anything.

By on Sep 3, 2019

Review comment responded on Sep 12, 2019

Thank You for your feedback. We appreciate your response. It's our pleasure to be of service you. Hope that you will return. Have a wonderful Day !

5
Everyone

Clean rooms, extra sink, safe parking, charming area, amazing breakfast!

By on Aug 19, 2019

Review comment responded on Sep 13, 2019

Thank you for your feedback. We also thank you for your business. Come again.

5
Everyone

Nice and quiet, excellent location with street access to the Streetcar right in front.

By on Oct 30, 2018

Review comment responded on Nov 2, 2018

Thanks!!

5
Everyone

A very pleasant visit to New Orleans. Location is ideal.

By on Jun 19, 2018

Review comment responded on Jun 20, 2018

Thanks and sorry.

3
Everyone

Valuable for convenient, relatively cheap accommodation that requires sleep, breakfast, and car parking. Responsive, friendly, and helpful staff. My rooms were smelly. The plumbing blocked. Two of three cardio equipment were broken in poorly ventilated room. A brief repainting of public dining area led to proactive relocation of breakfast bar.

By on Mar 31, 2018

3

convenient for riding trolley.

Everyone

The stay was fine. However, we were disappointed because Orbitz guaranteed us a King Bed for two nights. The hotel had us for two full size beds. I called Orbitz and they did everything possible to help us but the hotel would not make the change. I was very disappointed after being guaranteed a King bed. I have no problem with Orbitz, they did what they could to help me.

By , from Denton, Texas on Nov 11, 2017

3

convenient location

Everyone

The room, while large and pleasant, had a persistent dank smell. There was a large cold wet spot on the carpet near the a/c unit that never dried. In addition, there was a lot of mechanical noise that I couldn't identify, coming from outside the room, that kept waking me up. I was only there for one night, otherwise I'd have asked to switch rooms, so in fairness, I don't know if this room was the problem.

By on Sep 7, 2017

5

spring break

Family

I took my wife, daughter and granddaughter to New Orleans for school spring break and we had a great time. My granddaughter (11 y.o) felt in love with New Orleans. I also found it fascinating. It is a city full of life. You see people from all sorts of society levels walking and running. This hotel is right on St Charles Ave where an electric trolley runs, so it is very convenient to go many places. It is very effective and inexpensive. The Audubon Zoo is excellent. We found all business people who help us in our touring very cordial and helpful My granddaughter had a ball at the French Market.

By on Mar 17, 2017

Review comment responded on Mar 20, 2017

Thank you for reviewing your stay! I love our location. It is so easy to get around town using the streetcar that runs right in front of us. You don't even need a car! I'm glad your family had a great trip!

4

wonderful staff and breakfast. bit noisy.

Everyone

Comfortable and lovely room. Staff could not have been more accomModating. Street traffic is LOUD.

By , from Chicago on Mar 15, 2017

Review comment responded on Mar 17, 2017

Annette, Thank you for reviewing your stay! I'm glad you enjoyed our location and all the places around us. I'm sorry about the noise you heard from the street. Next time you come, we can select a room for you further away from St. Charles Ave.

Best Western Plus St. Charles Inn

3636 Saint Charles Ave, New Orleans, LA 70115
url importing http://www.orbitz.com/New-Orleans-Hotels-Best-Western-Plus-St.-Charles-Inn.h1202770-p2.Hotel-Reviews
There was an error importing /New-Orleans-Hotels-Best-Western-Plus-St.-Charles-Inn.h1202770-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-Orleans-Hotels-Best-Western-Plus-St.-Charles-Inn.h1202770-p2.Hotel-Reviews