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B on Canal

4.0 out of 5.0

Recent guest reviews

The reason I booked the this hotel was because of the style. The pictures lured me in... the reality was disappointing. Lobby and rooms were smaller than expected and up close the rooms could use some updating. Only one elevator was working and it was tiny to begin with so only 4 people fit comfortably, with 16 floors and multiple stops getting to your room took longer than it should. The location itself is very close to all the hot spots.

The elevator issues and electrical issues were disappointing

I luked the hotel itself, but only one elevator worked made getting up and down a little time consuming. Also the parking garage

Good location to street car stops & French Quarters, short drive from/ to the airport. Staff was super friendly and helpful. We were able to check in early (no additional charge) and they held our luggage at check out since we had a few hours before our flight. Over all hotel was clean with good room service but you could tell the building itself was older: smaller elevators/ rooms/ bathrooms than a newer facility. Small cosmetic things like cracked floor tiles and such that come with age but over all we didn’t have any issues, problems or concerns during our stay.

Not quite as clean upon entering room (could have smelled cleaner too) and elevator was dingy .. but loved the amenities (Aveda) and loved the decor and Tv setup. Very comfortable bedding and nice dark drapes and city view. Thank u

Dirty the carpet bedding and bathroom. Elevators not working and the hotel smelled

it was convenient to the streetcar and parking was affordable Very clean and staff was great. We definitely will stay here again.

The hotel is fresh an modern. The staff is nice and helpful. Even on busy days the staff is nice and apologetic. it is in a older building so one of the two elevators did not work all the time. But not much of a hassle

Had to use the stairs majority of my stay. Only one elevator worked and the other was constantly full. No hot water to shower with. No microwave Accessible in whole facility for guests.

great location within walking distance of bourbon st. Food and shopping close. Bathroom is tiny. Room was dark and literally both windows blocked By another wall. Shelf in bathroom leaning so no place to sit anything. Elevator did not work until the last day of a 6 day trip. No fridge nor microwave for guest to use. Cold water for 2 days . No iron... there was a steamer that wet my clothes. For the price i paid i expect better.

Had a problme at check in after room was paid for they ask for more money to hold the room never heard that before are it should have been said before hand

1300 Canal Street New Orleans LA

Hotel highlights

  • Steps from Canal Street and Saenger Theatre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Central Business District, B on Canal is next to popular attractions like Canal Street and Saenger Theatre. This 4-star hotel has 155 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start each morning with local cuisine breakfast, available for a fee from 7 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 40-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a sitting area, a coffee maker, and free local calls.


Property features

Guests of B on Canal enjoy features like a 24-hour fitness center, free WiFi in public areas, and a computer station. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a porter/bellhop, wedding services, and an ATM.

Room options

Suite, Accessible (Master)

Full 1 | Sleeps 4

Suite (Master)

King 1 | Sleeps 4

Room, 2 Double Beds, Accessible (Captivating)

Full 2 | Sleeps 4

Room, 1 King Bed (Captivating)

King 1 | Sleeps 2

Guest reviews for B on Canal

Everyone (64) Couples (5) Business (1) Family (3)
4
Everyone

By on Jun 17, 2019

Review comment responded on Jun 18, 2019

Thank you for your feedback!

3
Everyone

By on Jun 5, 2019

Review comment responded on Jun 5, 2019

Thank you for your feedback. I am sorry that we failed to exceed your expectations. I hope you will give us another opportunity to host you in the future.

2
Everyone

By on May 30, 2019

Review comment responded on Jun 3, 2019

Thank you for your feedback. I am very sorry to hear we fell short with you during your stay. I hope you will consider giving us another opportunity to host you in the future.

3
Families

The reason I booked the this hotel was because of the style. The pictures lured me in... the reality was disappointing. Lobby and rooms were smaller than expected and up close the rooms could use some updating. Only one elevator was working and it was tiny to begin with so only 4 people fit comfortably, with 16 floors and multiple stops getting to your room took longer than it should. The location itself is very close to all the hot spots.

By on May 29, 2019

Review comment responded on Jun 3, 2019

Thank you for your review. I am sorry that we did not exceed your expectations and am disappointed that we fell short with you. I truly appreciate you sharing your feedback as it is invaluable in our efforts to improve. I hope you will return to stay with us again.

4
Friends

The elevator issues and electrical issues were disappointing

By on May 27, 2019

Review comment responded on May 27, 2019

Thank you for your review. I am very sorry to hear of the challenges you experienced with our elevator system. I hope you will return to stay with us again to see our improvements.

4
Everyone

I luked the hotel itself, but only one elevator worked made getting up and down a little time consuming. Also the parking garage

By on May 25, 2019

Review comment responded on May 26, 2019

Thank you for your review. I am very sorry to hear of the challenges you experienced with our elevator system. I hope you will return to stay with us again in the future and see our improvements.

4
Everyone

Good location to street car stops & French Quarters, short drive from/ to the airport. Staff was super friendly and helpful. We were able to check in early (no additional charge) and they held our luggage at check out since we had a few hours before our flight. Over all hotel was clean with good room service but you could tell the building itself was older: smaller elevators/ rooms/ bathrooms than a newer facility. Small cosmetic things like cracked floor tiles and such that come with age but over all we didn’t have any issues, problems or concerns during our stay.

By , from North Carolina on May 21, 2019

Review comment responded on May 26, 2019

Thank you for your review. I am so glad to hear you enjoyed our convenient location and the friendly service provided by our team. Please come visit us again!

4
Everyone

By on May 15, 2019

Review comment responded on May 15, 2019

Thank you for your review! Please come visit us again!

1
Everyone

By on May 14, 2019

Review comment responded on May 15, 2019

Thank you for your review. I am very sorry that we did not exceed your expectations. I hope you will give us another chance to host you and show you an improved experience.

4
Friends

Not quite as clean upon entering room (could have smelled cleaner too) and elevator was dingy .. but loved the amenities (Aveda) and loved the decor and Tv setup. Very comfortable bedding and nice dark drapes and city view. Thank u

By on May 10, 2019

Review comment responded on May 15, 2019

Thank you for your review. I am glad you enjoyed your stay and truly apologize for the cleanliness challenges you encountered. I appreciate you sharing this feedback so our Housekeeping team can be sure to address this opportunity. I hope you will return to stay with us again.