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Recent guest reviews

orbitz charged me but there was not a reservation set i had to repay fir 3 nights and still havent got my refund will never use orbitz again

Perhaps you were there on a weekend but they were a lot of shady characters coming and going and noisy

Not worth the price. Requested a nonsmoking room but it reeked of cigarettes. Door didn’t close properly. Room wasn’t clean. Do not recommend.

I didn't like the fact the ice maker wasn't close by

Great

the manager was extremely pleasant & accommodating. when i explained that due to severe arthritis, i couldn't carry my suitcase to an upstairs room, he quickly upgraded my room to one on the first floor.

The worst (steer clear)! There were ants in the room, mold in the bathroom and the sink counter in the bathroom was separated. Plus the door didn't seal, and it was freezing (heat couldn't keep up with the cold).

Perfect location for the activities I had planned for the area. Traffic noise due to location, but, overall, this hotel was nicer and cleaner than I anticipated. Restaurants and stores close by.

Nice location, only 9 minutes from the beach. Nice pool, good breakfast.

Had more commodities than I thought it would have. Would stay here again.

Staff were helpful, breakfast good, clean hotel. Thats it

The only problem is that . When you are on vacation, you don't want to get up early to have the breakfast they offered, Hours should be extended to at least 10 am. We only ate there on sat and sun. There also was no way to carry two glasses of juice back to your room. Carry trays should be available.

Large room but had to use stairs. Breakfast was only so-so

I checked in and the room assigned to me had wet vomit on the floor carpet next to the bed. That was disgusting to see in a room I just checked into. I was assigned a second room that was already occupied. The third room was inhabitable with no glaring objections. The hotel was originally another motel, which the hotel refurbished the outer structure of the main office, however, the rooms and the common areas of the hotel were dark, dingy, and in need of a good scrubbing and painting. The front desk clerks were customer friendly, helpful, and apparently adequately qualified. Honestly, I would not stay in this hotel again.

double booked us, so as we tried to get in our room an angry guy smoking a cigarette came to the window and pointed us away. go back down to the office and get another room, only to find out when we get upstairs that the door is wide open to that room(outdoor second floor entrance) and our room is freezing cold from the november weather in ct. only upside was a not so bad free breakfast

Frontage Rd East Haven CT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located in The Centre, Quality Inn East Haven - New Haven is within a 10-minute drive of popular attractions such as Yale University and Yale-New Haven Hospital. This 80-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities.


Property features

Quality Inn East Haven - New Haven features a 24-hour gym, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Premium Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Premium Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Premium Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Quality Inn East Haven - New Haven

Everyone (16) Couples (2) Business (1) Family (4) Friends (1)
2
Everyone

By on Apr 27, 2022

1
Everyone

orbitz charged me but there was not a reservation set i had to repay fir 3 nights and still havent got my refund will never use orbitz again

By on Sep 28, 2021

Review comment responded on Sep 28, 2021

Hi we have spoken and I also spoke with Orbits a full refund is to be issued by Orbits to you. Please follow up with them.

4
Family

Perhaps you were there on a weekend but they were a lot of shady characters coming and going and noisy

By on Sep 7, 2021

Review comment responded on Sep 13, 2021

Hi and thank you for letting us know where we can improve. I know when we are sold out there always tends to be so many people that you can always find fault in the way one looks or acts. Unfortunate we can not discriminate against anyone for any reason and perhaps you looked sketchy to those you feel looked sketchy to you.

2
Everyone

Not worth the price. Requested a nonsmoking room but it reeked of cigarettes. Door didn’t close properly. Room wasn’t clean. Do not recommend.

By on Jul 18, 2021

Review comment responded on Jul 19, 2021

I apologize for the experience you had when staying with us. You responded anonymously so I can not confirm what room had these issues so I can be sure to follow up and make changes. If you wish to share more info please give us a call. Thank you and stay safe

5
Everyone

I didn't like the fact the ice maker wasn't close by

By on Jul 18, 2021

Review comment responded on Jul 19, 2021

Thank you for sharing your concerns with us. I know we only have the one by the lobby so it cab be a little far if depending on your room location. I will share this feedback with upper management so when making upgrades your concerns could be considered. Thanks again and stay safe.

3
Everyone

By on Jul 6, 2021

Review comment responded on Jul 17, 2021

Thank you for your feedback

5
Partner Couples

Great

By on Jun 22, 2021

Review comment responded on Jun 23, 2021

Thanks for the positive feedback. We hope to see you again soon.

5
Everyone

By on Apr 25, 2021

Review comment responded on May 18, 2021

Thank you

4
Everyone

the manager was extremely pleasant & accommodating. when i explained that due to severe arthritis, i couldn't carry my suitcase to an upstairs room, he quickly upgraded my room to one on the first floor.

By , from mount airy, NC on Aug 6, 2019

2
Everyone

By on Apr 11, 2019

Quality Inn East Haven - New Haven

30 Frontage Rd, East Haven, CT 06512
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