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Recent guest reviews

Not worth the price. Requested a nonsmoking room but it reeked of cigarettes. Door didn’t close properly. Room wasn’t clean. Do not recommend.

I didn't like the fact the ice maker wasn't close by

Great

the manager was extremely pleasant & accommodating. when i explained that due to severe arthritis, i couldn't carry my suitcase to an upstairs room, he quickly upgraded my room to one on the first floor.

The worst (steer clear)! There were ants in the room, mold in the bathroom and the sink counter in the bathroom was separated. Plus the door didn't seal, and it was freezing (heat couldn't keep up with the cold).

Perfect location for the activities I had planned for the area. Traffic noise due to location, but, overall, this hotel was nicer and cleaner than I anticipated. Restaurants and stores close by.

Nice location, only 9 minutes from the beach. Nice pool, good breakfast.

Had more commodities than I thought it would have. Would stay here again.

Staff were helpful, breakfast good, clean hotel. Thats it

The only problem is that . When you are on vacation, you don't want to get up early to have the breakfast they offered, Hours should be extended to at least 10 am. We only ate there on sat and sun. There also was no way to carry two glasses of juice back to your room. Carry trays should be available.

Large room but had to use stairs. Breakfast was only so-so

I checked in and the room assigned to me had wet vomit on the floor carpet next to the bed. That was disgusting to see in a room I just checked into. I was assigned a second room that was already occupied. The third room was inhabitable with no glaring objections. The hotel was originally another motel, which the hotel refurbished the outer structure of the main office, however, the rooms and the common areas of the hotel were dark, dingy, and in need of a good scrubbing and painting. The front desk clerks were customer friendly, helpful, and apparently adequately qualified. Honestly, I would not stay in this hotel again.

double booked us, so as we tried to get in our room an angry guy smoking a cigarette came to the window and pointed us away. go back down to the office and get another room, only to find out when we get upstairs that the door is wide open to that room(outdoor second floor entrance) and our room is freezing cold from the november weather in ct. only upside was a not so bad free breakfast

Reserved a non-smoking room and was given a smoking room. No non-smoking rooms were available to switch.

overall it was good and quite.

My fist night at Quality Inn East Haven was like the twilight zone. It was almost like that movie with Chevy Chase I think it was the Lampoon Vacation where everything that you can imagine goes wrong. First, there were young teenagers running up and down the hallway screaming. Then there was the guy next to our room blarring the T.V. when were trying to sleep. After that we were kept awake by a group from a wedding who were drunk and screaming, talking loudly everywhere. There was no staff in sight to control it. And that was 1am in the morning! We called about it but they said there wasn't much they could do. They suggested we call the cops?!@ Though most of the time the staff seemed friendly and tried to help us finding places to go. But overall it was not worth the money we were trying to save. It was inconvient to things, breakfast wasn't that good, the ironing board was almost broken and the room was outdated.

Frontage Rd East Haven CT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located in The Centre, Quality Inn East Haven - New Haven is within a 10-minute drive of popular attractions such as Yale-New Haven Hospital and Yale University. This 80-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 80 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.


Property features

Quality Inn East Haven - New Haven features a 24-hour fitness center, free WiFi in public areas, and a business center. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Premium Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Premium Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Premium Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Quality Inn East Haven - New Haven

Everyone (14) Couples (2) Business (1) Family (3) Friends (1)
2
Everyone

Not worth the price. Requested a nonsmoking room but it reeked of cigarettes. Door didn’t close properly. Room wasn’t clean. Do not recommend.

By on Jul 18, 2021

Review comment responded on Jul 19, 2021

I apologize for the experience you had when staying with us. You responded anonymously so I can not confirm what room had these issues so I can be sure to follow up and make changes. If you wish to share more info please give us a call. Thank you and stay safe

5
Everyone

I didn't like the fact the ice maker wasn't close by

By on Jul 18, 2021

Review comment responded on Jul 19, 2021

Thank you for sharing your concerns with us. I know we only have the one by the lobby so it cab be a little far if depending on your room location. I will share this feedback with upper management so when making upgrades your concerns could be considered. Thanks again and stay safe.

3
Everyone

By on Jul 6, 2021

Review comment responded on Jul 17, 2021

Thank you for your feedback

5
Partner Couples

Great

By on Jun 22, 2021

Review comment responded on Jun 23, 2021

Thanks for the positive feedback. We hope to see you again soon.

5
Everyone

By on Apr 25, 2021

Review comment responded on May 18, 2021

Thank you

4
Everyone

the manager was extremely pleasant & accommodating. when i explained that due to severe arthritis, i couldn't carry my suitcase to an upstairs room, he quickly upgraded my room to one on the first floor.

By , from mount airy, NC on Aug 6, 2019

2
Everyone

By on Apr 11, 2019

1
Everyone

The worst (steer clear)! There were ants in the room, mold in the bathroom and the sink counter in the bathroom was separated. Plus the door didn't seal, and it was freezing (heat couldn't keep up with the cold).

By , from Charleston Il on Oct 23, 2018

1
Everyone

By on Sep 25, 2018

4

good value

Everyone

Perfect location for the activities I had planned for the area. Traffic noise due to location, but, overall, this hotel was nicer and cleaner than I anticipated. Restaurants and stores close by.

By , from PA on Sep 4, 2018

Quality Inn East Haven - New Haven

30 Frontage Rd, East Haven, CT 06512
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