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Recent guest reviews

Overnight stay before flying from Germany to US. We asked 2 different staff at desk for directions to airport, and were given cursory, unclear, unhelpful answers, subsequently getting lost. Great hotel comfort, cleanliness, decor, and fabulous breakfast. Dinner was slow to be prepared, but delicious.

This Hotel was not as advertised. The hotel is not close to the airport property and, to make matters worse, unlike other airport hotels, does not offer an airport shuttle. Instead traveller's have to take a 25 Euro cab each direction!!!! Given that the room cost approx 70 Eur, total cost including cab back and forth was 120 Euro. If I had of known that, I wouldve stayed at a more expensive room on the airport property.

Hotel allowed me 10 AM check in and same day check out because of my plane schedule. Hotel does not provide airport shuttle but hotel staff were very helpful and gave me information for local bus which was inexpensive and convenient. I would recommend and stay at this hotel again.

Frankfurter Strasse 190 Neu-Isenburg HE

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Mercure Neu-Isenburg is located 3 mi (4.8 km) from Frankfurt City Forest and within a 10-minute drive of Deutsche Bank Park. This 4-star hotel has 143 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Private yards, coffee makers, and safes are other standard amenities. Housekeeping is available on request.


Property features

At Mercure Neu-Isenburg, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free offsite parking is included with your stay. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and free newspapers.

Room options

Classic Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Superior Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Privilege, Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Mercure Neu-Isenburg

Couples (1) Business (1) Other (1)
5

excellent stay

Couples

Overnight stay before flying from Germany to US. We asked 2 different staff at desk for directions to airport, and were given cursory, unclear, unhelpful answers, subsequently getting lost. Great hotel comfort, cleanliness, decor, and fabulous breakfast. Dinner was slow to be prepared, but delicious.

By on Aug 25, 2010

1

not an airport hotel

Business

This Hotel was not as advertised. The hotel is not close to the airport property and, to make matters worse, unlike other airport hotels, does not offer an airport shuttle. Instead traveller's have to take a 25 Euro cab each direction!!!! Given that the room cost approx 70 Eur, total cost including cab back and forth was 120 Euro. If I had of known that, I wouldve stayed at a more expensive room on the airport property.

By on Aug 18, 2010

4

very good for airport transit lay-over

Other

Hotel allowed me 10 AM check in and same day check out because of my plane schedule. Hotel does not provide airport shuttle but hotel staff were very helpful and gave me information for local bus which was inexpensive and convenient. I would recommend and stay at this hotel again.

By on Jul 7, 2009

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