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Mercure Hotel Frankfurt Airport Neu-Isenburg

4.0 out of 5.0

Recent guest reviews

Overnight stay before flying from Germany to US. We asked 2 different staff at desk for directions to airport, and were given cursory, unclear, unhelpful answers, subsequently getting lost. Great hotel comfort, cleanliness, decor, and fabulous breakfast. Dinner was slow to be prepared, but delicious.

This Hotel was not as advertised. The hotel is not close to the airport property and, to make matters worse, unlike other airport hotels, does not offer an airport shuttle. Instead traveller's have to take a 25 Euro cab each direction!!!! Given that the room cost approx 70 Eur, total cost including cab back and forth was 120 Euro. If I had of known that, I wouldve stayed at a more expensive room on the airport property.

Hotel allowed me 10 AM check in and same day check out because of my plane schedule. Hotel does not provide airport shuttle but hotel staff were very helpful and gave me information for local bus which was inexpensive and convenient. I would recommend and stay at this hotel again.

Frankfurter Strasse 190 Neu-Isenburg HE

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center
  • Laundry facilities

Mercure Hotel Frankfurt Airport Neu-Isenburg places you within a 15-minute drive of popular attractions such as Commerzbank-Arena and Staedel Museum. This 143 -room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central Neu-Isenburg and also within a 15-minute drive of Frankfurt Cathedral.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Mercure Hotel Frankfurt Airport Neu-Isenburg's 143 soundproofed rooms provide private yards, coffee makers, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Desks are also standard.

Property features

Guests of Mercure Hotel Frankfurt Airport Neu-Isenburg enjoy access to free WiFi in public areas, 5 meeting rooms, and conference space. Free offsite parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Standard Room, 1 Double Bed

Full 1 | Sleeps 3

Superior Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 223 reviews