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Azul Beach Resort Sensatori Jamaica, by Karisma

4.5 out of 5.0

Recent guest reviews

The Prestige side has new modern rooms and facilities in a quiet setting, no loud music even at the pool bars - delightful! The older section of the resort offers more entertainment with live music in the evenings.

We had a great time! The staff are amazing and always ready to serve.

It's a lovely hotel for couples and family's. We went as a family and had amazing time. Staff where wonderful. Great place to go..

I can't imagine staying anywhere else when visiting Jamaica. This hotel was top notch! The service was amazing and we loved interacting with the staff each day/night. The food was great and we never had to wait. I think the biggest selling point for me when booking this hotel was the balcony and view from just the basic room. Let me tell you - It did NOT disappoint! The location of this hotel was better than any hotel along 7 Mile Beach. I would highly recommend this hotel.

Not really gourmet as advertised but decent food. The Italian restaurant is probably the best with 'Ackee' restaurant next. Staff was great all around. That part of the 7 mile beach is heavenly. The overall design is very clean, modern, and sexy. Really good design all round. Bad things are that you have to pay for wifi in the room. They have construction going on and you hear the tools grinding away while near the lobby. Construction might be finished in 2 months. The lobby could get hot, there are no fans, only an open area that is has air to pass through.

We thoroughly enjoyed our short get-away to Azul. It was an absolutely beautiful resort. Obviously management has been listening to customers because they were in the process of correcting the complaints about the open showers. One glass wall had been installed in our room (between the shower and toilet) and I believe shower doors were being installed. Just one complaint, and I hope that management listens to this, too. There is NO PLACE to get out of the sun. There are beautiful cabanas at the beach and umbrellas at the pool, but none provide enough shade. The small umbrellas at the pool sometimes provide a shade on one chair at a time. There are a very few trees on the beach and people hover around them. The cabanas are usually available because they are directly in the sun. I enjoy relaxing at the beach or pool and reading, but I don't enjoy being in the sun ALL day. We were somewhat disappointed that snorkeling was not included, as is done at the many Sandals resorts where we have stayed. I couldn't find any details other than there was a charge for snorkeling equipment. We took our own equipment, but the charge was $30 (US# per person. It was a great trip and we saw more than ever in the past, but it went to the same place that we had been when staying at Sandals Negril in the past. The resort is still new, and the staff were delightful. Each room has a balcony #unless you get a swim up room, which did not seem private at all), and a small table with 2 chairs and a unique chair seating. Hard to explain, but enjoyed sitting on the balcony. Another plus is that the rooms seemed well insulated from sound. We didn't hear doors slamming at all hours of the morning/night. The nightlife was not much, but we were not disappointed as that is not the reason we go on vacation. We stayed in the adult section, and probably due to the time of year, only saw about 3 children there. Other than the lack of shade, I would give this resort an EXCELLENT!! unlike many other places I've been, the pictures really did look like the resort!

Overall this is a great place in the future. Right now they are still fixing it up and there is a lot more to do construction wise. The problems that I see is with the food which is supposed to be gourmet, yet its average and highly boring at best. Breakfast and lunch are good, but its totally downhill for dinner. The restuarants are either not open or the food they serve is very average and incredibly small portions. This seemed to be a huge complaint from everyone at the hotel. Entertainment is spotty and the staff come out around 10 or so each morning, yet there is no announcement of activities unless you ask or they are barely attended by anyone due to lack of info from the hotel.

today, 3 weeks after returning from Jamaica, we found out from our Mastercard credit card that they hacked thousands of dollars that they used for purchases on the island. Seashore Bay Hotel was the only place in Jamaica where we gave them our credit cards, the Mastercard in the first day and our Discover on the last day. Both our cards were hacked, right after the hotel had them. We used only cash on the rest of the island, so there is no one to blame but them. nice resort, but not recommended unless you they get rid of fraudsters.

Just returned from staying April 5th -April 13th and first thing is ** BEWARE of the ladies at check-in. They asked for my Credit card # to hold for incidentals which were none and found out today that someone charged over $3,000 on my CC while there. I did NOT USE my credit card period. I reported Fraud to my CC co and they took care of it. Renovations not mentioned before, too noisy, SLOW in the resturant, Other Staff were Great, Ravin, Jodie-Ann, Jr, Lendsworth,Robert, Simone, Judith-hse keeper, So Don't give out your CC!

Just spent 6 nights here with my two teenage kids. We had a great time! The beach was beautiful, the food was fine, and the staff was absolutely amazing. Be sure to take a boat ride to the cliffs!

Great staff very comfortable rooms right on the sea Food was very good with a variety of choices Hope the upcoming upgrades don,t price it out of the market The size is perfect not too large. just the right size

This is a small resort with little to do but great beach. Entertainment left much to be desired. Food was hit or miss and all food services were super slow even for the laid back Jamaican atmosphere. Two hours to eat at the Italian restaurant. Staff was very friendly and helpful, just food servers were overwhelmed and maybe there weren't enough of them.

I traveled with my teen daughter and we had such a great time. The place it's very clean and well kept. Food was very good at the buffet, we could never get into the a la cart restaurants. They don't take reservations. The staff it's what makes the place unforgettable. So friendly and helpful Our evenings were always fun, thanks to Novelete and O'Rayan and Dj Miller. The beach it's beautiful . I highly recommend this hotel.

excellent facilities with nice location. Staff is very friendly and attentive. Service a little slow as to be expected in jamaica. Food is lacking a little flair but you do have choices. Would return for sure.

The hotel was well situated, along the best stretch of sand beach on the north side of Jamaica Cost. The sunsets were always something to wait for at the end of the day. We have just gone there to relax and enjoy the beach and for that the hotel was very well located, away from the confusion of the little village and other bigger and crowded hotels.

Norman Manley Blvd Negril Westmoreland

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Azul Beach Resort Sensatori Jamaica, by Karisma places you next to Kool Runnings Water Park and within a mile (2 km) of Booby Cay. This 285-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 9 restaurants. Times Square Mall is also 3 mi (4.8 km) from the resort, which is on the beach.


Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 11 AM. There are multiple options for onsite dining with 9 restaurants, including Palms, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Di Romagna with its ocean views. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

All of Azul Beach Resort Sensatori Jamaica, by Karisma's 285 rooms are air-conditioned and have an array of amenities, including free minibar items, furnished balconies or patios, and iPod docks. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, safes, and phones.


Property features

Guests of Azul Beach Resort Sensatori Jamaica, by Karisma have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. Front-desk staff can assist with dry cleaning/laundry and concierge services. Other amenities at this all-inclusive resort include a fitness center, free WiFi in public areas, and a conference center.

Room options

Beachfront Honeymoon Suite

King 1 | Sleeps 2

Premium Couples Ocean View Suite

King 1 | Sleeps 2

Premium Ocean View Suite

King 1 | Sleeps 2

Premium Ocean View Honeymoon Suite

King 1 | Sleeps 4

Guest reviews for Azul Beach Resort Sensatori Jamaica

Everyone (2) Couples (7) Family (4) Friends (1) Other (1)
4

peaceful resort on beautiful seven mile beach

Couples

The Prestige side has new modern rooms and facilities in a quiet setting, no loud music even at the pool bars - delightful! The older section of the resort offers more entertainment with live music in the evenings.

By on Aug 28, 2017

5
Everyone

We had a great time! The staff are amazing and always ready to serve.

By , from brooklyn ny on Aug 23, 2017

5

very nice hotel and on the beach

Everyone

It's a lovely hotel for couples and family's. We went as a family and had amazing time. Staff where wonderful. Great place to go..

By , from new york on Sep 8, 2016

5

absolutely amazing!

Couples

I can't imagine staying anywhere else when visiting Jamaica. This hotel was top notch! The service was amazing and we loved interacting with the staff each day/night. The food was great and we never had to wait. I think the biggest selling point for me when booking this hotel was the balcony and view from just the basic room. Let me tell you - It did NOT disappoint! The location of this hotel was better than any hotel along 7 Mile Beach. I would highly recommend this hotel.

By on Sep 18, 2015

4

nice sexy spot

Couples

Not really gourmet as advertised but decent food. The Italian restaurant is probably the best with 'Ackee' restaurant next. Staff was great all around. That part of the 7 mile beach is heavenly. The overall design is very clean, modern, and sexy. Really good design all round. Bad things are that you have to pay for wifi in the room. They have construction going on and you hear the tools grinding away while near the lobby. Construction might be finished in 2 months. The lobby could get hot, there are no fans, only an open area that is has air to pass through.

By on Mar 26, 2014

4

beautiful resort

Couples

We thoroughly enjoyed our short get-away to Azul. It was an absolutely beautiful resort. Obviously management has been listening to customers because they were in the process of correcting the complaints about the open showers. One glass wall had been installed in our room (between the shower and toilet) and I believe shower doors were being installed. Just one complaint, and I hope that management listens to this, too. There is NO PLACE to get out of the sun. There are beautiful cabanas at the beach and umbrellas at the pool, but none provide enough shade. The small umbrellas at the pool sometimes provide a shade on one chair at a time. There are a very few trees on the beach and people hover around them. The cabanas are usually available because they are directly in the sun. I enjoy relaxing at the beach or pool and reading, but I don't enjoy being in the sun ALL day. We were somewhat disappointed that snorkeling was not included, as is done at the many Sandals resorts where we have stayed. I couldn't find any details other than there was a charge for snorkeling equipment. We took our own equipment, but the charge was $30 (US# per person. It was a great trip and we saw more than ever in the past, but it went to the same place that we had been when staying at Sandals Negril in the past. The resort is still new, and the staff were delightful. Each room has a balcony #unless you get a swim up room, which did not seem private at all), and a small table with 2 chairs and a unique chair seating. Hard to explain, but enjoyed sitting on the balcony. Another plus is that the rooms seemed well insulated from sound. We didn't hear doors slamming at all hours of the morning/night. The nightlife was not much, but we were not disappointed as that is not the reason we go on vacation. We stayed in the adult section, and probably due to the time of year, only saw about 3 children there. Other than the lack of shade, I would give this resort an EXCELLENT!! unlike many other places I've been, the pictures really did look like the resort!

By on Mar 2, 2014

4

needs improvements

Families

Overall this is a great place in the future. Right now they are still fixing it up and there is a lot more to do construction wise. The problems that I see is with the food which is supposed to be gourmet, yet its average and highly boring at best. Breakfast and lunch are good, but its totally downhill for dinner. The restuarants are either not open or the food they serve is very average and incredibly small portions. This seemed to be a huge complaint from everyone at the hotel. Entertainment is spotty and the staff come out around 10 or so each morning, yet there is no announcement of activities unless you ask or they are barely attended by anyone due to lack of info from the hotel.

By on Feb 18, 2014

2

credit card hacking

Families

today, 3 weeks after returning from Jamaica, we found out from our Mastercard credit card that they hacked thousands of dollars that they used for purchases on the island. Seashore Bay Hotel was the only place in Jamaica where we gave them our credit cards, the Mastercard in the first day and our Discover on the last day. Both our cards were hacked, right after the hotel had them. We used only cash on the rest of the island, so there is no one to blame but them. nice resort, but not recommended unless you they get rid of fraudsters.

By on Apr 23, 2013

2

beware-don't give credit card to front desk ladies

GetawayWithFriends

Just returned from staying April 5th -April 13th and first thing is ** BEWARE of the ladies at check-in. They asked for my Credit card # to hold for incidentals which were none and found out today that someone charged over $3,000 on my CC while there. I did NOT USE my credit card period. I reported Fraud to my CC co and they took care of it. Renovations not mentioned before, too noisy, SLOW in the resturant, Other Staff were Great, Ravin, Jodie-Ann, Jr, Lendsworth,Robert, Simone, Judith-hse keeper, So Don't give out your CC!

By on Apr 16, 2013

4

friendliest staff

Families

Just spent 6 nights here with my two teenage kids. We had a great time! The beach was beautiful, the food was fine, and the staff was absolutely amazing. Be sure to take a boat ride to the cliffs!

By on Apr 2, 2013