Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
Business center

Located in Via Costeira within a short walk of Natal Convention Center, Serhs Natal Grand Hotel is within a mile (2 km) of Praia Shopping. This 396-room, 5-star resort has 3 outdoor pools along with a full-service spa and 5 restaurants. On the beach, it's also near Christmas Tree and Dunas Arena.

Dining

Free buffet breakfast is included with your stay. Enjoy dining at Potiguar, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.

Rooms

Serhs Natal Grand Hotel's 396 rooms are air-conditioned and provide balconies, minibars, and safes. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.

Property features

Guests of Serhs Natal Grand Hotel have access to a full-service spa, 3 outdoor pools, and an indoor pool. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Serhs Natal Grand Hotel features 3 outdoor pools (one of them is heated), a health club, and a spa tub. The resort offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered in the mornings, and complimentary wireless Internet access is available.

Business amenities at this 5-star resort consist of a business center and audio-visual equipment. Event facilities include conference/meeting rooms, a meeting/conference room, small meeting rooms, and banquet facilities. This Art Deco hotel also offers a fitness facility. Onsite parking is complimentary.

Serhs Natal Grand Hotel is a smoke-free hotel.

  • Bar/lounge 
  • Number of outdoor pools - 3 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Spa treatment room(s) 
  • Free beach cabanas 
  • Free breakfast 
  • Tours/ticket assistance 
  • Meeting rooms 10 
  • Year Built 2005 
  • Coffee shop or café 
  • Free pool cabanas 
  • Beach sun loungers 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Children's club (free) 
  • Computer station 
  • Smoke-free property 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • Number of restaurants - 5 
  • Gift shops or newsstand 
  • Shopping on site 
  • Pool umbrellas 
  • Laundry facilities 
  • Beach towels 
  • Spa tub 
  • Total number of rooms - 396 
  • Number of floors - 7 
  • Arcade/game room 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

Serhs Natal Grand Hotel offers 396 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Balcony 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Cable TV service 
  • In-room safe 
  • Desk 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 

Where to Eat

Serhs Natal Grand Hotel has a restaurant on site. Guests are offered a complimentary buffet breakfast. 24-hour room service is available.

Nearby Things to Do

An indoor pool, outdoor pools, a children's pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Fitness classes on site 
  • Volleyball on site 

Spa Services

Kensho SPA Zen has massage/treatment room, including a heated indoor pool.

  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 3 
  • Minimum age to access spa is 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • Tourism fee: BRL 3 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Hotel Serhs
  • Natal Grand Hotel
  • Serhs
  • Serhs Grand
  • Serhs Grand Hotel
  • Serhs Hotel
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal
  • Serhs Natal Grand Hotel Brazil

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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