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Located in Dunes Park within a short walk of Natal Convention Center, Serhs Natal Grand Hotel is within a mile (2 km) of Praia Shopping. This 396-room, 5-star resort has 3 outdoor pools along with a full-service spa and 5 restaurants. On the beach, it's also near Christmas Tree and Dunas Arena.

Dining

Start your day off right with a free buffet breakfast. Enjoy dining at Potiguar, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.

Rooms

Serhs Natal Grand Hotel's 396 rooms are air-conditioned and provide balconies, minibars, and free newspapers. Plasma TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include safes and desks.

Property features

Guests of Serhs Natal Grand Hotel have access to a full-service spa, 3 outdoor pools, and an indoor pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a children's pool, a health club, and a spa tub.

Highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Serhs Natal Grand Hotel features an indoor pool, an outdoor pool, a health club, and a spa tub. The resort offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered in the mornings, and complimentary wireless Internet access is available.

Business amenities at this 5-star resort consist of a business center, limo/town car service, and audio-visual equipment. Event facilities include conference/meeting rooms, a meeting/conference room, small meeting rooms, and banquet facilities. This Art Deco hotel also offers a children's pool and a fitness facility. For a surcharge, an area shuttle is available to guests. Onsite parking is complimentary.

Serhs Natal Grand Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Number of floors - 7 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Business center 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Number of outdoor pools - 3 
  • One meeting room 
  • Rooftop terrace 
  • Luggage storage 
  • Area shuttle (surcharge) 
  • Designated smoking areas 
  • Elevator/lift 
  • Total number of rooms - 396 
  • Arcade/game room 
  • Garden 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of restaurants - 5 
  • Free beach cabanas 
  • Free pool cabanas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Free breakfast 
  • Year Built 2005 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • Shower only 
  • Cable TV service 
  • Desk 
  • In-room safe 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free newspaper 
  • Room service (24 hours) 
  • Plasma TV 
  • Free cribs/infant beds 

Where to Eat

Serhs Natal Grand Hotel has a restaurant on site. Guests are offered a complimentary buffet breakfast. 24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Playground on site 
  • Volleyball on site 

Spa Services

The on-site spa has massage/treatment rooms.

  • Number of treatment rooms 3 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 10 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the hotel:
  • Tourism fee: BRL 3 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Hotel Serhs
  • Natal Grand Hotel
  • Serhs
  • Serhs Grand
  • Serhs Grand Hotel
  • Serhs Hotel
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal
  • Serhs Natal Grand Hotel Brazil

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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