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Atlantis Royal Towers, Autograph Collection

4.0 out of 5.0

Recent guest reviews

We enjoyed the hotel and especially all the pools, slides and aquariums!

Bartenders ignore you and give you major attitude. Like to spend the time singing instead of serving

It was wonderful!!!! In two-three years I will go over there again!!!

We had a wonderful time at the Atlantis Royal Towers! The facilities and grounds were beautiful, with a wide variety of outdoor activities. The food was excellent. The only drawback was that on several occasions the quality of service by the waitstaff in the restaurants was poor--inattentive to the point of being rude, and with a substantial gratuity automatically included in the bill, they had little motivation to improve their service. However, the vast majority of the hotel staff were very friendly and helpful throughout our stay. As an unexpected bonus, Atlantis has a very nice indoor movie theatre, free to guests, that provided a nice place to unwind after a full day in the sun.

Really nice hotel but food and service is very bad for the price and tips they charge

This is a humongous resort with many different lodging options which go from expensive to ridiculously expensive. Don't be fooled by advertisements which make it sound like the rooms are reasonably priced because once they add on all the taxes, fees and resort charges, the price goes way up! It is an incredible resort, especially if you take advantage of all that it has to offer, such as the amazing water park and aquarium, but it's not worth the price if you just want to lay on the beach or at the pool. On the downside, we did have some issues with our room and service (asked 4 times for towels and were almost late to our dinner reservation waiting for them), which made the high price that much more difficult to swallow. We like to eat in nice restaurants so we spent more than $1000 for three people for 3 dinners, but you can eat more reasonably than that, but even the casual restaurants are not cheap.

Although the park was great for kids and families everything is way overpriced, food especially, excursions etc. For as much as they charge for rooms the food is rediculously overpriced.

You simply cannot say anything negative about the Bahamas as a destination. However I can say that Atlantis itself is very close to a lost cause. I could write a novel on how bad the rooms are, how the staff clearly does not want to be there, and how run down the facility has become. Talk to a local and you will hear all about how the new Canadian investor ownership has destroyed the magic. My advice to you is not to avoid the Bahamas but please avoid Atlantis...

There are so many activities at this hotel. We had a very positive experience. In addition to all the obviously amazing things (water park, aquarium, beach, casino, etc.) some of the less obvious features are excellent as well...for example the fitness center and the library.

Was really nice resort. Lots of activities. Near the beach. Room was not very nice I expected a lot nicer for the price charged.

December 10-17 2016 Excellent resort. Temperature around 80 deg F. My two young kids had good time.

I loved this hotel. Restaurant choices are quite pricey, but it's just a short trip away from town that offers great affordable food. Local food!!!

My husband and I come here for our honeymoon...it was one of the most beautiful places we'd ever been. There was a hurricane while we stayed, the hotel did an excellent job of keeping everyone safe and occupied during this time. Definitely coming back soon!!

From the moment we arrived, there was nothing but elegance and fun... Probably the friendliest and most accommodating staff that I have ever run across in my travels. Never came close to any problems with my accommodations, or hotel amenities This will be our new frequent vacation spot. Strongly recommend for vacationers of "EVERY AGE"

Atlantis is the place you want to be. There's so much going for different ages and overwhelming sometimes. Do some homework before heading there.

Well, the venue itself is gorgeous... Beyond words beautiful. However, we had a roach in our room, the toilet broke, my son's electronic device chord was thrown away, and the food is VERY expensive. The socket in the bathroom was also disconnected from the wall and there were items left under our bed. Despite all of that, I'd go back in a heartbeat. Most of the staff were welcoming and there are a variety of activities for the entire family.

After staying at the Atlantis a year ago, I have had yet another bad/horrible experience. The property is a months and the efficiency is low. My original room smelled like sewage so the bell man had to request a second room. After they switched me, the order was much better; however the bathroom was dirty the faucet in the tub never shut off so all night I heard leaking and drips. Anytime I go to the front desk there was a line of at least 25 minutes with 3 to 4 tellers. I couldn't even check out or I would've missed my flight because the line again was extremely long. Also everything is totally overpriced, given that you're paying for over $400 a room per night. Staff is friendly; however, non-accommodating. I called to get my room cleaned almost every day and of course I come back with no room cleaned.

Arrived - got charged an EXTRA $250 because I had three in a room that held 4 saw bugs in the room some guest broke a glass in the hall outside our door FOUR calls before someone was sent up to vacuum it up (I picked up the large pieces) never had any hand towels (We're out of them,,,, , ,REALLY??? ) Not to mention every meal for three was an average of $160-180 - you have to leave the resort to get any reasonably priced meal. You can't purchase any soft drinks on site - they make you use the mini bar (at inflated prices). NOT what I expected. Not going back and I travel a lot!!

Nice place to spend a nice time with a family or alone

Had a great family vacation. However, the hotel staff took our medication and drink from our in-room refrigerator. Hotel did not return them to us and gave a discount instead of returning the same item.

Paradise Beach Drive Paradise Island New Providence

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina
  • Spa

Atlantis Royal Towers, Autograph Collection places you within a 15-minute drive of popular attractions such as Stingray City and Cabbage Beach. This 4-star resort has 11 outdoor pools along with a private beach and a marina. Fort Fincastle and Atlantis Museum are also nearby.


Dining

This resort is home to 20 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

All air-conditioned rooms provide balconies, iPod docks, and refrigerators. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls.


Property features

Atlantis Royal Towers, Autograph Collection features a private beach, a marina, and a full-service spa. Valet parking is available for USD 16 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this beach resort include 11 outdoor pools, a casino, and a free water park.

Room options

Harbour View

Queen 2 | King 1 | Sleeps 4

Deluxe Harbour View

King 1 | Queen 2 | Sleeps 4

Terrace

Queen 2 | King 1 | Sleeps 4

Water View

Queen 2 | King 1 | Sleeps 4

Guest reviews for Atlantis Royal Towers

Everyone (16) Couples (109) Business (3) Family (147) Friends (17) Other (5)
4

great pools

Everyone

We enjoyed the hotel and especially all the pools, slides and aquariums!

By , from naperville, IL on Jul 20, 2017

3

mean staff

Everyone

Bartenders ignore you and give you major attitude. Like to spend the time singing instead of serving

By on Jul 17, 2017

Review comment responded on Jul 19, 2017

Dear Orbitz Guest, Thank you for spending your vacation at Atlantis. We pride ourselves on delivering an amazing vacation experience and it sounds like yours did not meet your personal expectations. Thank you for sharing your feedback, and we will pass along your comments to our employee training departments. We hope to see you back in paradise soon again. - Atlantis Management Team

5

the best place for a vacation!

Everyone

It was wonderful!!!! In two-three years I will go over there again!!!

By , from Santa Rosa, CA on Jun 6, 2017

Review comment responded on Jun 21, 2017

Dear Alex, Thank you for staying at Atlantis and we are glad you enjoyed your vacation! Thank you for your feedback and we hope to see you back in Paradise in two-three years or sooner. - Atlantis Management Team

4

beautiful facilities, mixed quality of service.

Everyone

We had a wonderful time at the Atlantis Royal Towers! The facilities and grounds were beautiful, with a wide variety of outdoor activities. The food was excellent. The only drawback was that on several occasions the quality of service by the waitstaff in the restaurants was poor--inattentive to the point of being rude, and with a substantial gratuity automatically included in the bill, they had little motivation to improve their service. However, the vast majority of the hotel staff were very friendly and helpful throughout our stay. As an unexpected bonus, Atlantis has a very nice indoor movie theatre, free to guests, that provided a nice place to unwind after a full day in the sun.

By on May 31, 2017

Review comment responded on Jun 21, 2017

Dear Orbitz Guest, Thank you for staying at Atlantis and we are glad you enjoyed your vacation! Thank you for your feedback and we hope to see you back in Paradise soon. - Atlantis Management Team

3

beautiful installation but service is really bad

Everyone

Really nice hotel but food and service is very bad for the price and tips they charge

By on May 9, 2017

Review comment responded on Jun 21, 2017

Dear Manny, Thank you for spending your vacation at Atlantis. We are disappointed to hear about your experience with the service. We want each guest to have an amazing experience and we will take your feedback into review. We hope to see you back in paradise soon again. - Atlantis Management Team

4

great but expensive resort for families

Everyone

This is a humongous resort with many different lodging options which go from expensive to ridiculously expensive. Don't be fooled by advertisements which make it sound like the rooms are reasonably priced because once they add on all the taxes, fees and resort charges, the price goes way up! It is an incredible resort, especially if you take advantage of all that it has to offer, such as the amazing water park and aquarium, but it's not worth the price if you just want to lay on the beach or at the pool. On the downside, we did have some issues with our room and service (asked 4 times for towels and were almost late to our dinner reservation waiting for them), which made the high price that much more difficult to swallow. We like to eat in nice restaurants so we spent more than $1000 for three people for 3 dinners, but you can eat more reasonably than that, but even the casual restaurants are not cheap.

By , from Northern NJ on Apr 12, 2017

Review comment responded on Jun 21, 2017

Dear Robin, Thank you for staying at Atlantis and we are glad you enjoyed your vacation and all the amazing amenities that Atlantis has to offer! For those reading this review, be sure to check out our simplified dining plans including breakfast and dinner at select restaurants. Dining plans can be added to your Orbitz reservation post reservation. Thank you for your feedback and we cannot wait to welcome you back to paradise soon! - Atlantis Management Team

4

good waterpark, great for kids

Families

Although the park was great for kids and families everything is way overpriced, food especially, excursions etc. For as much as they charge for rooms the food is rediculously overpriced.

By , from florida on Mar 26, 2017

Review comment responded on Jun 21, 2017

Dear Jerry, Thank you for staying at Atlantis and we are glad you enjoyed your vacation and all the amazing amenities that Atlantis has to offer! During your next visit, be sure to check out our simplified dining plans including breakfast and dinner at select restaurants. Dining plans can be added to your Hotels.com reservation post reservation. Thank you for your feedback and we cannot wait to welcome you back to paradise soon! - Atlantis Management Team

2

run down and run away...

Everyone

You simply cannot say anything negative about the Bahamas as a destination. However I can say that Atlantis itself is very close to a lost cause. I could write a novel on how bad the rooms are, how the staff clearly does not want to be there, and how run down the facility has become. Talk to a local and you will hear all about how the new Canadian investor ownership has destroyed the magic. My advice to you is not to avoid the Bahamas but please avoid Atlantis...

By on Mar 4, 2017

Review comment responded on Jun 21, 2017

Dear Orbitz Guest, We are disappointed to hear about your experience as we pride ourselves on delivering an amazing vacation experience. For those reading this review, we will unveil a renovated Coral Towers in July and a fully transformed Marina Village this fall and hope to announce more renovations and property upgrades in the coming months. Atlantis is your portal to a truly Bahamian experience and we hope that you will chose to visit us again in the future. - Atlantis Management Team

5

very fun hotel. beautiful inside and out.

Everyone

There are so many activities at this hotel. We had a very positive experience. In addition to all the obviously amazing things (water park, aquarium, beach, casino, etc.) some of the less obvious features are excellent as well...for example the fitness center and the library.

By , from florida on Feb 12, 2017

Review comment responded on Jun 21, 2017

Dear Ray, Thank you for staying at Atlantis and we are glad you enjoyed your vacation! Thank you for your feedback and we hope to see you back in Paradise soon. - Atlantis Management Team

3

nice resort with plenty to do

Everyone

Was really nice resort. Lots of activities. Near the beach. Room was not very nice I expected a lot nicer for the price charged.

By on Dec 23, 2016

Review comment responded on Jun 21, 2017

Dear Orbitz Guest, Thank you for spending your vacation at Atlantis. We are disappointed to hear about your experience with the room. We want each guest to have an amazing experience and we will take your feedback into review. We hope to see you back in paradise soon again. - Atlantis Management Team