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TownePlace Suites Nashville

2.5 out of 5.0

Recent guest reviews

Just checked in to the hotel and Kiesha at the front desk was beyond amazing. She was professional, pleasent, helpful & she truly put a smile on my face. I Will only be staying here for all future trips.

I have been more than pleased with my stay!! The entire staff are friendly and make sure we have what we need. The rooms are very clean. Jennifer my housekeeper went out of her way to keep our room clean and and provided everything we asked. E was so friendly and gave us great tips on what to do in Nashville during our visit! Casey the shuttle driver was also friendly and made us feel safe. Highly recommend this hotel.

Great stay at this hotel. The staff have been exceptional at customer service and I appreciate that during my extended stay Keisha and E have been beyond hospitable! Jennifer makes sure I have everything neat and tidy for my room. Travis, Josh and Casey have provided great shuttle service!

The general manager was on his game and kept this airport lodge running in peak condition. Our arrival was smooth and they expected us. We breezed to a room that was well furnished and provisioned for our visit. We were meeting a large party already in progress and it all happend like clock work. The hotel staff couldn't have done a better job!! Super Great job and very hospitable to our large group and various needs and desires. Everything was clean and well oiled. After long evenings and early mornings, the complementary breakfast hit the spot. Even the coach back to the airport did not miss a beat. Thanks for a great weekend!

I had a great experience staying at the tow place suites! Josh and Travis were great shuttle drivers and were very friendly and nice to talk to. E and Keith were also very welcoming and always made sure to check how I was doing. It was great customer service! It was a great stay and I highly recommend staying here.

Great service and hospitality. Travis and Josh were great shuttle drivers. E and Keith had great customer service at the front desk! I felt very comfortable and the hospitality was great! The hotel was very clean and friendly, it made the stay seem like a vacation getaway even if I only stayed 1 night highly recommended

My shuttle driver Travis R was friendly and courteous! great location, 15-20 minutes to pretty much anywhere. the rest of the hotel staff was also very friendly. I would stay at this locations again!.

We stayed here to celebrate a birthday and it sufficed fine. I like having the kitchen area and the beds were good. Breakfast was tasty and I liked the frozen omelets they cook and bring out. I was greeted heartily by Edna as we had talked on the phone. Also Kenny, one of the managers was greeting also so they both were accommodating to us.

The housekeeper Tisha was amazing. She went the extra mile for our whole group. We sure can tell she is gone. Hope they find someone to fill her mighty big shoes to continue on like she did. Wish you the best Tisha.

My company put me in this hotel because they allow dogs, and I brought my Yorkie with me. I arrived Monday afternoon. Got into my room. It was clean. The room is nicely situated with a cute little kitchenette. Great little touches. All was good... ....until I turned the heat on. It rumbled, hummed the entire time. The noise woke me intermittently during the nights, so I didn’t get much sleep. The next irritant is that no one cleaned my room the entire week. After two days I went to the desk. The attendant was not happy that no one cleaned my room. Said she was leaving a note for her boss. She assured me that even though I have a pet, they are still supposed to clean. My trash cans were full. I ran out of towels, and the little kitchenette was missing some items. The front desk staff is very nice and accommodating; however, I wouldn’t stay here again. There is some type of breakdown in communication that I don’t want to endure again.

2700 Elm Hill Pike Nashville TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Donelson, TownePlace Suites Nashville is 1.3 mi (2.1 km) from Larry Keeton Theater and within a 10-minute drive of Wave Country. This aparthotel has 101 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. It's near the airport and also close to Two Rivers Golf Course.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All 101 soundproofed apartments feature kitchens and space to spread out with sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and ironing boards are also standard.


Property features

Guests of TownePlace Suites Nashville have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free airport shuttle. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and a safe deposit box at the front desk. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 490 reviews