Skip to main content
Beginning of main content

Recent guest reviews

The staff was very friendly. The room was clean and spacious. The breakfast was good and plentiful.

Service was great. The parking is not so great. Very clean and reasonable pricing.

It was very quiet as the property is nestled next to vacant property. The hotel is being renovated and is missing baseboards and trim. It appears the workers performing the renovations are living in the hotel as well and some of them speak english.

Lights were working too well in the assigned room. great location and service desk

Bugs in property. Huge bugs in bed. Holes in the walls. Horrible.

The staff was very friendly. Good breakfast, great room

The darkest television picture I've ever seen on a small, non HD channeled set.

The room wasn’t clean. There was a smell of mildew. The toilet seat was broken. There were stains that looked like blood on the curtains.

Checking in was a breeze, staff was very nice.. My biggest issue was: 1- it feels like more of an apartment complex than hotel! Too many “ live in” guest and 2-I understand renovation and construction, but.. 8am is a little early for that! Some guest arrive late and would prefer to sleep a little. Room had some mold on the carpet, but overall, the room was nice! Bed slept great

I loved how reasonable the price was. I found out that breakfast was included upon arrival. This hotel really is a wonderful place to stay overnight or long term.

Rooms were great, and clean. Will stay here again.

Hotel is in need of total renovation. Staff came into room unannounced.

We just had a horrible experience at another hotel and we were just exhausted. The front desk gal was just a pleasant sweet girl. She changed our room and even had to move us one more time due to ac breaking down. She took care of us with a smile on her face. That made the stay even better. So we thank her for doing a great job.

Hotel was great, perfect location for what we needed, decent amenities, clean room, nice staff, decent breakfast for free

There was trash left in our room. The shower was grody. There were paint chips all over. A huge tear in the couch. Front desk guy was not very welcoming.

Check in was easy and hotel staff very nice. There was 1 morning staff who didn't seem to want to do his job but overall the rest of the staff was pleasant. The rooms were clean and no sign of bugs. There was a mall and other atractions within minutes of the hotel.

There were a few thing I did not like but the staff took care of them, thank you.

Hospitality Drive Franklin TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool

Located within a leisurely stroll of Saint Thomas Medical Partners, Clarion Pointe is within a 10-minute drive of CoolSprings Galleria. This 60-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

All 60 rooms provide coffee makers, free local calls, and safes. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Clarion Pointe, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, express check-in, and free newspapers.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Clarion Pointe

Everyone (28) Couples (3) Family (3)
4
Everyone

By on Aug 1, 2020

Review comment responded on Sep 23, 2020

Thank you for your feedback

5
Partner Couples

The staff was very friendly. The room was clean and spacious. The breakfast was good and plentiful.

By on Mar 16, 2020

4
Family with small children Business Business

Service was great. The parking is not so great. Very clean and reasonable pricing.

By , from Pontotoc, Ms on Mar 4, 2020

3
Family Family

It was very quiet as the property is nestled next to vacant property. The hotel is being renovated and is missing baseboards and trim. It appears the workers performing the renovations are living in the hotel as well and some of them speak english.

By on Jan 28, 2020

4
Everyone

Lights were working too well in the assigned room. great location and service desk

By , from Nashville on Nov 20, 2019

1
Everyone

Bugs in property. Huge bugs in bed. Holes in the walls. Horrible.

By on Nov 18, 2019

5
Friends

The staff was very friendly. Good breakfast, great room

By on Oct 28, 2019

Review comment responded on Nov 5, 2019

Thank you for you feedback! We appreciate your business!

3
Everyone

The darkest television picture I've ever seen on a small, non HD channeled set.

By on Aug 15, 2019

2
Partner Couples

The room wasn’t clean. There was a smell of mildew. The toilet seat was broken. There were stains that looked like blood on the curtains.

By on Jul 25, 2019

Review comment responded on Aug 7, 2019

We're sorry you wee unhappy-we'll work hard to fix the issues you had. Thanks for your feedback.

3
Everyone

By on May 26, 2019

Review comment responded on May 28, 2019

Thank you for your feedback and your business

url importing http://www.orbitz.com/Nashville-Hotels-Clarion-Pointe.h104897-p2.Hotel-Reviews
There was an error importing /Nashville-Hotels-Clarion-Pointe.h104897-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Nashville-Hotels-Clarion-Pointe.h104897-p2.Hotel-Reviews