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La Quinta Inn & Suites Nashville Airport/Opryland

2.5 out of 5.0

Recent guest reviews

Decent room. Great staff. Lots to choose from at breakfast.

There seemed to be one staff working who was completely preoccupied. Leaking ceilings, room was pretty clean but hotel in general was dirtyi

The staff was great, friendly and helpful. The room, clean and comfortable. The hallway smelled dirty though.

Serious need of a remodel. Very drab looking. My first night there my bed had a smell like urine. The smell started to go away the next day after I let the bed air out.

Had small issue with my first room and Julie was kind, attentive and active! Also the gentleman the next morning was very helpful, they have great staff here.

Disappointed in quality. Old hotel that needs refurbishing.

Nice hotel with professional staff. Not a lot of options within walking distance. Standards of the hotel were good though.

The price was reasonable. The location was easily accessible. The hotel is a bit older, and needs some repair. The carpet in the rooms needs replaced and there was a small amount of mold in the bathroom tub. The staff was very friendly with the exception of 1 young lady.

Outdated hotel right next to the interstate which is constantly humming throughout the hotel. Staff was lazy and unprofessional as well as constantly on their phones while customers waited for service. They would have to pay me to get me to stay there again.

Room was old and needed updating. No outlets near bed I found that disappointing in today's market. Moved night stand to get at outlet and that had not been cleaned in many months. Room was very quiet so got a good nights sleep, bed was also comfortable. Front desk staff was great!!

Check in was very easy for 3 adults in a 2 double bed room. Was offered three keys by Rachel I believe on check in. The room was clean and the hotel provides many amenities included in hotel charge. As well as a small corner market for other food items, snacks and toiletries. Upon checking out we were running behind and the staff was nice enough to allow us to check out a little late. Overall great experience, friendly staff and a cheap place to stay while you see Nashville. Ubered ever day and the trip is only $7.00 - $11.00 to Broadway Strip.

close to downtown and easy access to interstates. Rooms and hotel are clean but worn and dated staff was friendly and courteous

Although the staff was friendly and did a good job of taking care of problems, the overall maintenance of the facilities was lacking.

Overpriced for the facilities. The carpets were dirty and no roll on bed was available so the third person had to sleep on the floor.

The hotel is not terrible but it was far from 'Nice'. It just seemed slightly unclean and older. The hotel didn't smell fresh. There was a wet unfresh odor. It wasn't unclean in a way that ran me out but just possibly needed some carpet cleaning or new carpet. Perhaps painting some areas. The dresser in the room had a large chunk of damage to the lower corner. It just doesn't seem to be well kept. The staff was very nice though.

Dirty from the parking lot to the entrance to the lobby to the reception desk. Nasty elevator, nasty hallways, nasty carpet, and bathroom wasn't thoroughly clean, By the way, I was greeted by a desk person that was not appropriately groomed (hair looked uncombed)...and I noticed this as a guy!

under booked room by 1 day (3 adults) went to front desk to get another day I was not flying out for another 24 hr) NO COMPASION, NO HELP . Basically, find your own room somewhere else NO HELP from the front desk locating a room at another La Q or any other hotel in the area, several were completely booked in the area found another about 7 miles away using AAA even the luggage cart was broke

The room was minimal, the breakfast was minimal, and the cleanliness was minimal for a LaQuinta. For the price and the name I expected more.

Room was very dirty. Staff was absolutely rude. I've stayed at la Quinta many times. Very disappointed

I booked through a third party and paid a deposit to reserve my room. Noted we may arrive late. We did arrive late and our room was given away. We got the last remaining room which was smoking and unclean. I will not go into details. The hostess at the front counter said that hotel policy was that if someone did not arrive before six rooms became a first come first serve basis. No apology. Called the third party booking company. Cancelled second night and and could not get out of the hotel fast enough.

2345 Atrium Way Nashville TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Donelson, La Quinta Inn & Suites Nashville Airport/Opryland is 2.2 mi (3.6 km) from Larry Keeton Theater and within a 5-minute drive of Wave Country. This 134-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Near the airport, the hotel is also close to Two Rivers Golf Course and Lane Motor Museum.


Dining

Free continental breakfast is included with your stay.


Rooms

The 134 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

Renovated in 2013, La Quinta Inn & Suites Nashville Airport/Opryland offers a fitness center, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Guest reviews for La Quinta Inn & Suites Nashville Airport/Opryland

Everyone (17) Couples (12) Business (14) Family (19) Friends (3) Other (11)
4
Everyone

Decent room. Great staff. Lots to choose from at breakfast.

By on Apr 5, 2018

2
Everyone

There seemed to be one staff working who was completely preoccupied. Leaking ceilings, room was pretty clean but hotel in general was dirtyi

By on Mar 30, 2018

Review comment responded on Mar 31, 2018

Thank you for your feedback regarding your recent stay with us. We sincerely apologize about our team member and the leaking water. We will speak with our team to emphasize the importance of customer service. We are happy to report the leak has been resolved. Once again, thank you for your feedback. It helps us improve our operations!

4

great hotel for an early flight.

Everyone

The staff was great, friendly and helpful. The room, clean and comfortable. The hallway smelled dirty though.

By , from Tennessee on Dec 23, 2017

3
Everyone

Serious need of a remodel. Very drab looking. My first night there my bed had a smell like urine. The smell started to go away the next day after I let the bed air out.

By , from Alabama on Nov 16, 2017

4

very quiet and comfortable

Everyone
Excellent bed I slept so well These are great so comfy!

Had small issue with my first room and Julie was kind, attentive and active! Also the gentleman the next morning was very helpful, they have great staff here.

By , from California on Nov 11, 2017

3
Everyone

Disappointed in quality. Old hotel that needs refurbishing.

By on Nov 11, 2017

4
Everyone

Nice hotel with professional staff. Not a lot of options within walking distance. Standards of the hotel were good though.

By on Nov 1, 2017

3

ok for the price.

Everyone

The price was reasonable. The location was easily accessible. The hotel is a bit older, and needs some repair. The carpet in the rooms needs replaced and there was a small amount of mold in the bathroom tub. The staff was very friendly with the exception of 1 young lady.

By , from Indy on Oct 28, 2017

1

ghetto hotel

Everyone

Outdated hotel right next to the interstate which is constantly humming throughout the hotel. Staff was lazy and unprofessional as well as constantly on their phones while customers waited for service. They would have to pay me to get me to stay there again.

By on Oct 22, 2017

Review comment responded on Oct 26, 2017

Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. Thank you again for taking the time to provide your remarks. In our ongoing efforts to improve there is no better tool than our guest’s feedback, whether positive or negative. We will be further discussing with our management team to address your comments, so that similar situations do not occur. Respectfully, Diana - LQ Customer Care

3

limited outlets but very quiet

Business Travelers

Room was old and needed updating. No outlets near bed I found that disappointing in today's market. Moved night stand to get at outlet and that had not been cleaned in many months. Room was very quiet so got a good nights sleep, bed was also comfortable. Front desk staff was great!!

By on Aug 25, 2017