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Extended Stay America - Nashville - Brentwood - South

2.5 out of 5.0

Recent guest reviews

Hotel needs some updates & rooms are ok at best, garbage was piled under 5 he stairs on the back side of the building.

It wasn't exactly what I was expecting, but it wasn't bad for what it was. I would, though, recommend that they get better comforters, because the ones they have does do the job. I was practically cold all nigh. Overall, I enjoyed my stay!

A little sketchy environment. Thin walls--could hear neighbors talking. Just a place to sleep. Breakfast was very minimal. Not worth the room charge--$100 plus tax--at all.

I had the impression this motel line was a little more upscale than it turned out to be. It was mostly acceptable, but not overwhelming. Bathroom lacked a sufficient evacuation fan to prevent a lot of heat/steam buildup during a shower. Although designated as a non-smoking room, smelled a little smoky and had evidence of previous smoking (scorches on bathroom counter from laid cigarette) so maybe it's designation had recently been changed. What was advertised as a continental breakfast was quite a disappointment and was labeled in the lobby as "grab and go" breakfast. We didn't starve, but choices were very limited including no juice. Additionally, outside concrete and sidewalk were quite stained from various spills of who knows what, but looked a little like a gas station bathroom floor. on the positive side, landscaping was immaculate and the motel is located in a very nice part of town convenient to our needs during our stay.

Decent room but no ice machines or elevators and we were put on third floor exhausted after three trips hauling our stuff and I'm handicaped! Also no cups or utensils Room was fine but better for a longer stay than one night!

No hair dryer no coffee in room just bare bones. Not even a card that says how to contact the office. light and bugs come in under the door outside. Ants in the room. Smoke detector went off in the morning.

The maids never came and cleaned our room. So we didn't have any towels the next day. Room had a funny smell

awesome trip - Nashville, tn good trip - exciting trip

The linen were dirty and was told by the staff laundry was been done and would replace it but they never did. Then someone opened the door from outside at 1am in the morning!!!! Fortunately we had the security latch on and we screamed and they took off running luckily we were checking out in the morning....

Nice Hotel, Very friendly staff at the front desk. Could use more breakfast items but good place for the value.

I was not warned about the fact that this hotel was undergoing renovations when I booked it. I thought they were working on a few rooms when I got here, but it's been escalating as the week has progressed. There's a whole team of people here working on many rooms here. The noise yesterday from compressors and power tools made it impossible for me to work. The internet which I paid to upgrade (and is not worth the money - it made no difference in speed over the free lite internet). Yesterday I walked by some of the rooms that had punch lists taped to the windows, and "bed bug check" was on them among other things! Why is this hotel even opened when there's such extensive work going on here? The TV was out last evening, and today there's no internet. And yesterday I got a notice that the water will be turned off today from 9am to 1pm!!

Hotel clean and centrally located. Easy in and easy out. Close to nearby restaurants.

Nice clean hotel close to many restaurants. Centrally located for easy access to nearby amenities.

Overall, it was a good stay. Very quiet area. Rooms need to be remodeled and a more thorough cleaning needs to take place.

We arrived and were given our keys and went to the room and opened the door and either the room hadnt been cleaned or someone was already in it, bed unmade, trash everywhere, and towels on the floor. Went to the office and told the girl and she said oh they must not have cleaned it when they said they had. No apology nothing. The halls and stairways were full of trash and stained by liquids if some kind. Absolutely horrible!!!! Will never even stay at that chain again!!!!!

The place is very old and not very clean. The beds were comfortable, but the linens were stained. There was about 2 inches of oil/grease in the oven burner drip pans and the outside of the refrigerator was very dirty. There is only room service every 7 days. You have to bring your dirty towels to the front desk every day to get clean ones. The pictures online show a pool, but it is located across the street of a 4 lane busy street to the other hotel. The best thing about the hotel was the coffee in the morning!!!

No So Good. Hotel in a transition and updating phase according to manager.

It was alright. Fairly clean except stains on carpet. There was no complimentary shampoo/conditioner. There was no do not disturb sign, which led to being woken 2 hours before we intended to wake by housekeeping. She knocked twice, I had to get out of bed and ask her to return after our checkout time. It has a decent location, and was fairly cheap but I would not stay here again.

We stayed at Extended Stay in Brentwood due to closeness to Nashville, price and the fact that it had a full kitchen and fridge. I am not too picky when it comes to hotels as long as the hotel is CLEAN. In my opinion, this hotel was just ok.. We didn't see any bugs or any terrible spots in our room but it is clearly in need of updating, especially the carpet..yuck! I didn't even want to walk around barefoot in fear of what might be living in it. Other than that, the room was decently clean but again very outdated and needing a refresher or a deep clean! I would have like to see some dish soap in the room so I could clean the silverware before using them. I have no clue who cleaned them before or if they are even clean. So instead I didn't use any of the kitchen silverware. We also went to the sister property to use the pool....what a JOKE! The pool hadn't been cleaned in who knows how long. There was a thick green film on the top of the water. We didn't really go to Nashville to swim but just something to note if you are depending on a cool down session in the afternoon, don't go looking in their pool! (Unless of course it's cleaned, maybe something to ask before booking). The breakfast was nothing special...coffee, muffins, granola bars, and that's about it. The best part was the staff. They were all very sweet and helpful. Betty checked us in and she was great. Overall, it was just an ok stay, for the price it was about what I had expected.. you really do get what you pay for!

The staff were helpful, the room was clean and had all we needed for our stay.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Studio, 2 Twin Beds, Smoking

Twin 2 | Sleeps 2

Guest reviews for Extended Stay America - Nashville - Brentwood - South

Everyone (7) Business (18) Couples (22) Family (12) Other (10) Friends (5)
3
Everyone

Hotel needs some updates & rooms are ok at best, garbage was piled under 5 he stairs on the back side of the building.

By on Apr 9, 2017

4

nice!

Everyone

It wasn't exactly what I was expecting, but it wasn't bad for what it was. I would, though, recommend that they get better comforters, because the ones they have does do the job. I was practically cold all nigh. Overall, I enjoyed my stay!

By , from Brentwood on Dec 8, 2016

3
Everyone

A little sketchy environment. Thin walls--could hear neighbors talking. Just a place to sleep. Breakfast was very minimal. Not worth the room charge--$100 plus tax--at all.

By , from Illinois on Sep 18, 2016

4

adequate but not remarkable

Everyone

I had the impression this motel line was a little more upscale than it turned out to be. It was mostly acceptable, but not overwhelming. Bathroom lacked a sufficient evacuation fan to prevent a lot of heat/steam buildup during a shower. Although designated as a non-smoking room, smelled a little smoky and had evidence of previous smoking (scorches on bathroom counter from laid cigarette) so maybe it's designation had recently been changed. What was advertised as a continental breakfast was quite a disappointment and was labeled in the lobby as "grab and go" breakfast. We didn't starve, but choices were very limited including no juice. Additionally, outside concrete and sidewalk were quite stained from various spills of who knows what, but looked a little like a gas station bathroom floor. on the positive side, landscaping was immaculate and the motel is located in a very nice part of town convenient to our needs during our stay.

By , from vinland, ks on May 28, 2016

3

extended stay

Everyone

Decent room but no ice machines or elevators and we were put on third floor exhausted after three trips hauling our stuff and I'm handicaped! Also no cups or utensils Room was fine but better for a longer stay than one night!

By , from bham on Apr 18, 2016

3
Everyone

No hair dryer no coffee in room just bare bones. Not even a card that says how to contact the office. light and bugs come in under the door outside. Ants in the room. Smoke detector went off in the morning.

By on Apr 4, 2016

2

cheap

Everyone

The maids never came and cleaned our room. So we didn't have any towels the next day. Room had a funny smell

By on Mar 22, 2016

3

awesome trip

BusinessTravelers

awesome trip - Nashville, tn good trip - exciting trip

By on Jul 10, 2015

1

won't rent again

BusinessTravelers

The linen were dirty and was told by the staff laundry was been done and would replace it but they never did. Then someone opened the door from outside at 1am in the morning!!!! Fortunately we had the security latch on and we screamed and they took off running luckily we were checking out in the morning....

By on May 26, 2015

4

great stay

Families

Nice Hotel, Very friendly staff at the front desk. Could use more breakfast items but good place for the value.

By on Apr 6, 2015