Skip to main content
Beginning of main content

Recent guest reviews

Service wasn’t good . Also it was said breakfast included and breakfast was just tiny packets of Quaker’s :/ really?!!!!

Vwry Clean and Nice Area To Be in Loved my stay and would be back to visit again soon

Everything and Customer Service was Great ,Danielle Was The Lady Checking Me In And Was A Great Person To Greet Your Customers

They got our reservation all goofed up. We had originally booked a two queen size bed room. So my husband had to sleep on a rollaway bed . The room smelled. Overall it just wasn’t a pleasant experience. I will never ever visit extended stay hotel again.

The non smoking room smells of smoke and has burn marks on the bathroom counter. The a/c unit made loud rattling noise. Lots of marijuana smell.

Had to go through 3 room , first room no shower head, second room. Draws hanggin out and 1 front broken off and ligh hanging off the wall.. 3 room has a bad smell only one bed with a blanket, the pillows were awlful. . But at that point we kept that room for $173.00 the room was not worth it.. Tryed to leave and book another room close by but all booked up or we would have left... Will be,looking into findimg out how to get a refund

Great overall experience when my husband and I stayed last night

We didn’t stay due to horrible conditions. Bed was unmade. Room filthy. Exposed wires and holes in walls. Extremely dirty. Fighting to get a refund. Do not waste your money.

Rented this hotel knowing it was the least expensive for a reason. First the room was dirty..walking around without shoes on made my feet full of dirt and that’s gross! But not only was the room dirty-the stairway was dirty, elevator was dirty...and I mean gross! Second, it has minimal installation or the door is super cheap because at 1AM someone was vomiting right outside the door and it sounded like he was in my room. Then at 3AM someone started blasted the same song over and over from their car and it felt like I was at a concert. Next time I’ll pay a bit extra to stay in a quiet, non-college party town, clean hotel!

Dirty and run down and beds were so uncomfortable. Spend the extra money for a nice hotel!

So happy about the total lack of street noise and also noise from other units. We slept well, which isn’t always the case while traveling.

Great place to stay. Almost feels like your home.

We checked in late. The room was in good condition.

Minimalist, which should not be surprising for an extended stay. Clean but stained carpet. No way to heat water in the kitchen made coffee a challenge (particularly since they did not have it in the lobby that morning). Doubt I will stay again.

A very pleasant and spacious room. Worthwhile the stay

The one bonus was that the shuttle took us downtown but that can happen from any hotel in the area. No vending machines, no ice machine, air barely working, dead gnats in shower. These are not suites. It is a no-tell motel.

This location was fine. Beeping smoke detector occasionally irritating. Air condition rattled a bit. Room was comfortable.

Check in staff nice. Room not clean found a straw cut short in room which I took picture of. Half eaten bags of old chips in drawer next to bed and behind the table next to bed. Very noisy lots of cars coming and going honking for other guest. Doors slamming still at 2am. I hoped I would never have to leave this kind of review.

Elm Hill Pike Nashville TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Extended Stay America Suites Nashville Airport is located 1.7 mi (2.7 km) from Larry Keeton Theater and within a 10-minute drive of Opry Mills. The 123 rooms at this hotel include kitchens, refrigerators, and microwaves.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 123 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

Extended Stay America Suites Nashville Airport features free WiFi in public areas, coffee in a common area, and laundry facilities. Onsite parking is offered for a fee. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Suites Nashville Airport

Everyone (13) Couples (3) Business (10) Family (7) Friends (2) Other (3)
1
Business Business

Service wasn’t good . Also it was said breakfast included and breakfast was just tiny packets of Quaker’s :/ really?!!!!

By on Jan 7, 2020

Review comment responded on Jan 7, 2020

Thank you for being our guest. We are sorry to know we were not able to deliver you a stellar stay. Your feedback about the breakfast specifics will help our Brand Leaders to improve our product offerings. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management

5
Family with small children

Vwry Clean and Nice Area To Be in Loved my stay and would be back to visit again soon

By on Nov 13, 2019

Review comment responded on Nov 14, 2019

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location and liked our clean property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

5
Family with small children Family

Everything and Customer Service was Great ,Danielle Was The Lady Checking Me In And Was A Great Person To Greet Your Customers

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with Danielle, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management

3
Everyone

By on Oct 23, 2019

1
Family

They got our reservation all goofed up. We had originally booked a two queen size bed room. So my husband had to sleep on a rollaway bed . The room smelled. Overall it just wasn’t a pleasant experience. I will never ever visit extended stay hotel again.

By on Jul 22, 2019

Review comment responded on Jul 23, 2019

Thank you for sharing this review and the details surrounding your recent stay. Please accept our sincere apology for the lack of attention at the front desk. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire team, and our training will be revisited to ensure this does not happen again. Thank you again, and we hope you will give us another chance to show you the hospitality you deserve on a future visit. Sincerely, Hotel Management

1
Business Business

The non smoking room smells of smoke and has burn marks on the bathroom counter. The a/c unit made loud rattling noise. Lots of marijuana smell.

By on May 8, 2019

Review comment responded on May 9, 2019

We appreciate you choosing our hotel and taking the time to share your concerns. Please accept our apologies for the disruption to your stay caused by the smell of smoke and the maintenance issues you encountered in your room. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We have also asked the appropriate team to fix the problem with the HVAC unit. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management

1
Family Family

Had to go through 3 room , first room no shower head, second room. Draws hanggin out and 1 front broken off and ligh hanging off the wall.. 3 room has a bad smell only one bed with a blanket, the pillows were awlful. . But at that point we kept that room for $173.00 the room was not worth it.. Tryed to leave and book another room close by but all booked up or we would have left... Will be,looking into findimg out how to get a refund

By , from Nashville on Apr 6, 2019

Review comment responded on Jun 2, 2019

Leslie, please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management

1
Everyone

By on Feb 23, 2019

Review comment responded on Apr 21, 2019

Thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

5
Everyone

Great overall experience when my husband and I stayed last night

By on Oct 3, 2018

Review comment responded on Oct 5, 2018

Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you both again soon.  ​Sincerely, Hotel Management

1
Everyone

We didn’t stay due to horrible conditions. Bed was unmade. Room filthy. Exposed wires and holes in walls. Extremely dirty. Fighting to get a refund. Do not waste your money.

By on Sep 23, 2018

Review comment responded on Sep 28, 2018

Thank you for sharing feedback. We are sorry that you had an unpleasant experience. Our housekeeping supervisor has been made aware of your concerns, and we will be addressing this with our entire cleaning staff. We are committed to providing a clean and fresh guest suite for every incoming guest, and we are sorry that this was not your experience. Additionally, we appreciate you letting us know about the maintenance issue in your room. Our goal is to get everything repaired and in working order, once we are made aware of an issue, so we thank you for letting us know. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management

Extended Stay America Suites Nashville Airport

2525 Elm Hill Pike, Nashville, TN 37214
url importing http://www.orbitz.com/Nashville-Hotels-Extended-Stay-America-Suites-Nashville-Airport.h41663-p2.Hotel-Reviews
There was an error importing /Nashville-Hotels-Extended-Stay-America-Suites-Nashville-Airport.h41663-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Nashville-Hotels-Extended-Stay-America-Suites-Nashville-Airport.h41663-p2.Hotel-Reviews

Frequently asked questions