Skip to main content
Beginning of main content

Recent guest reviews

All of it was great. Staff was excellent but still waiting on my deposit to be refunded

Must wear mask in office. No breakfast. No coffee in rooms.

Location of property to airport. It was real easy and quick to make my flight on time

Messed up my room, took another hour, horrible experience

Very poor service. No extra blankets were provided on request. Furniture in the room is very old and in need or repairs/replacing. Sink drain wasn’t working, constantly got clogged. General feel of the room is very dirty and outdated. Police was called to premises twice during my 4 day stay...

Awesome and friendly staff. Quiet area but easy to get around. The room could’ve been cleaner but our bed was clean and comfy so we were good to go!

First room we checked into had a yellow stain on the sheets near the pillow and had a few black short hairs. The 2nd was clean.

Aubrey was very nice. The first room that was assigned to us had an unpleasant smell outside and the stair well outside needed a disinfectant spray and power wash. He was so kind and found us a different room that was clean and comfortable. Aubrey made sure that this was a great stay.

Nice area ..but rooms are small look like staff half cleaned

The front desk attendant was woefully inexperienced. There were two parties ahead of me when I arrived, and no desk clerk. It took over 1/2 hour before I was able to check in. The room was no where near what we expected, or are used to for the money. Needless to say, we won’t be staying at this property again. Probably will not use Orbitz again either.

Forgot medicine in room refrigerator. Staff was accommodating in holding until we could come back the next day to pick up. I was very pleased until I arrived to pick up and literally there was no one in the office for over a half an hour. I used phone on outside designated to call.....no answer. Finally I saw clerk walking around outside talking on cell phone. I approached and asked if she could help me and she replied, “in a minute”. It took another 5 minutes before she ended her call and retrieved the meds. I guess I was surprised that corporate would allow the desk to go that long uncovered.

Several light builds out and bathroom missing a door knob?.... Told staff about it and they did nothing?...

The toilet was gross and unclean plus broken! The telephone was broken! The shower walls had wipe away mold on it because it had not been touched! There was trash all around the location! There was no smoking but there were Cigarette buds All thrown about outside! The refrigerator was dirty and not been claimed it had mold and caring on the in drawers! There was loud noises and partying till late in the night time like 3 AM! There was no key drop off outside only in the locked lobby! I needed to check out at 4 AM for a early flight out!

Mcgavock Pike Nashville TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Extended Stay America - Nashville - Airport - Music City places you within a few miles (5 km) of Larry Keeton Theater and Wave Country. This 173-room hotel has in-room conveniences like kitchens, sitting areas, and refrigerators.


Rooms

All 173 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 30-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Weekly housekeeping is available.


Property features

At Extended Stay America - Nashville - Airport - Music City, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Onsite parking is offered for a fee. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Extended Stay America - Nashville - Airport - Music City

Everyone (23) Business (8) Couples (7) Family (7) Other (6) Friends (1)
5
Partner Couples

All of it was great. Staff was excellent but still waiting on my deposit to be refunded

By on Mar 19, 2021

4
Business Business

Must wear mask in office. No breakfast. No coffee in rooms.

By on Jul 2, 2020

5
Everyone

By on May 8, 2020

Review comment responded on May 8, 2020

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management

1
Everyone

By on Nov 12, 2019

3
Friends

Location of property to airport. It was real easy and quick to make my flight on time

By on Oct 31, 2019

Review comment responded on Nov 1, 2019

Thank you for evaluating your stay online. We are glad you found our location convenient for your plans and that you had a pleasant stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management

1
Everyone

Messed up my room, took another hour, horrible experience

By on Aug 26, 2019

Review comment responded on Aug 27, 2019

We sincerely apologize for the cleanliness issues you experienced while staying with us. Our goal is to provide clean and comfortable accommodations to each and every guest and we are disappointed that we fell short during your stay. We value your feedback and will work diligently to make sure we are more consistent in our service delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

4
Everyone

By on Aug 3, 2019

1
Family

Very poor service. No extra blankets were provided on request. Furniture in the room is very old and in need or repairs/replacing. Sink drain wasn’t working, constantly got clogged. General feel of the room is very dirty and outdated. Police was called to premises twice during my 4 day stay...

By on Jul 9, 2019

Review comment responded on Jul 11, 2019

Thank you for being our guest. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our team is taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management

5
Partner Couples

Awesome and friendly staff. Quiet area but easy to get around. The room could’ve been cleaner but our bed was clean and comfy so we were good to go!

By on Apr 23, 2019

Review comment responded on Apr 23, 2019

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you slept well on our comfortable bed and were impressed with our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management

1
Everyone

By on Mar 10, 2019

Review comment responded on Apr 21, 2019

Thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

Extended Stay America - Nashville - Airport - Music City

727 Mcgavock Pike, Nashville, TN 37214
url importing http://www.orbitz.com/Nashville-Hotels-Extended-Stay-America---Nashville---Airport---Music-City.h117288-p2.Hotel-Reviews
There was an error importing /Nashville-Hotels-Extended-Stay-America---Nashville---Airport---Music-City.h117288-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Nashville-Hotels-Extended-Stay-America---Nashville---Airport---Music-City.h117288-p2.Hotel-Reviews