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Country Inn & Suites By Carlson Nashville Airport

2.5 out of 5.0

Recent guest reviews

Good location but the rooms are in need of updating and renovation. There's a musty, damp smell and feel to the room, and while it didn't look dirty, it felt dirty. The continental breakfast left a lot to be desired as well.

Very nice hotel and very friendly staff! Breakfast was just ok but server was super friendly.

The hotel claimed to not allow pets. I have a severe allergy to animals and specifically look for clean hotels that are not pet friendly. There were at least two different guests with dogs. This could land me in the hospital yet the staff did nothing. That is not okay. I will not stay there again! Dirty as well.

Nice and quiet hotel . Close to interstate and airport

It was a decent place, I would stay there again if I had too but it needs a good scrubbing. The shower had some mold. The blankets had a few holes in them. Windows needed to be washed.

Was given a handicapped room with no bathtub or normal shower

With my Orbitz reservation, all I had to do is show my ID and I was on my way to my room. The internet was decent and the room was clean and comfortable.

very nice staff and overall pleased. Clean rooms and friendly staff. I would come back.

The hotel was OK. Nothing great but serviceable and convenient to the airport and city.

No questions asked, just comfort-ability and relaxation which is provided.

Hotel was nice and clean. The breakfast bar needs improvement. Staff also needs to remain calm and not fight with each other in front guest in other language.

Very nice hotel, liked the parking garage since it was raining. Bed could have been a little softer, but still slept fine.

Great hotel, great location. Friendly staff. Comfortable sleeping quarters. We enjoyed our stay and plan to return soon.

great staff and very close to the airport.I would recommend staying at this hotel while needing to be near the airport

The hotel met our expectations however we recommend that if you want to be more in the city to not stay in this hotel. Yes it is right near the airport and it is perfect if you rent a car cuz everything in nashville is 5 min away by car- easy traveling on highway!

The hotel was better than I expected. I had a recently remodeled room, hot breakfast, and closest to airport. The airport shuttle was not available for 10pm arrival. Taxi ride is $10.

The hotel was five minutes from the airport and conveniently located near the highway, making it easy to get to midtown/downtown. The hotel was clean and breakfast was good.

Most aspect was up to par: friendly staff, free parking, decent location, decent hot breakfast. I have a few issues with the room we were issued: - There was small holes in the curtains. While not being a big deal, it made the room "feel" unclean and cheap. - There was dust and small debris on the floor in areas easily accessible with a vacuum cleaner. I'll chalk it up to laziness of the cleaning crew. - There was a small gap around the door that let any noise from the hallway in. It's hard to tell if those issues are widespread into the whole hotel or were just unluckily mainly in our room. I would therefore give them the benefit of the doubt and say this hotel could still be worth the stay.

We were given a room on the first floor near the exit-heard every sound. The breakfast also was so so. Other than those 2 complaints, the room was comfortable and clean. Staff was pretty good.

We stayed the first two nights we were in Tennessee, then the last night before the airport. The room was relatively clean the first two nights but disgusting the last night. A fist size wad of hair in the tub in the middle. No excuse that they missed that. Also a dead bug on the pillow and more live ones to follow. I had a problem when I was there the first time and tried to address it with the manager when I returned. There is no management on Sundays. The desk girl called the manager and the manager said they did not want to speak to me. No amount of convenience to the airport is worth staying at this place. There are THREE other hotels next to it. Stay at one of those!

590 Donelson Pike Nashville TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Donelson, Country Inn & Suites By Carlson Nashville Airport is 1.7 mi (2.7 km) from Larry Keeton Theater and within a 10-minute drive of Country Music Hall of Fame and Museum. This 97-room hotel welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also close to Percy Priest Lake.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 97 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Renovated in 2014, Country Inn & Suites By Carlson Nashville Airport offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Room options

Standard Room, 2 Queen Beds, Non Smoking (Guest)

Queen 2 | Sleeps 4

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

King 1 | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Country Inn & Suites By Carlson Nashville Airport

Everyone (12) Couples (12) Business (10) Family (10) Other (2)
3
Everyone

Good location but the rooms are in need of updating and renovation. There's a musty, damp smell and feel to the room, and while it didn't look dirty, it felt dirty. The continental breakfast left a lot to be desired as well.

By on Aug 27, 2017

Review comment responded on Aug 30, 2017

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank you Brad Patel General Manager.

4

nice hotel!

Everyone

Very nice hotel and very friendly staff! Breakfast was just ok but server was super friendly.

By , from Florida on Aug 17, 2017

Review comment responded on Aug 19, 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank you, Brad Patel General Manager

2

challenged

Everyone

The hotel claimed to not allow pets. I have a severe allergy to animals and specifically look for clean hotels that are not pet friendly. There were at least two different guests with dogs. This could land me in the hospital yet the staff did nothing. That is not okay. I will not stay there again! Dirty as well.

By on Jul 15, 2017

Review comment responded on Jul 18, 2017

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank you, Brad Patel General Manager

5
Everyone

Nice and quiet hotel . Close to interstate and airport

By on Jul 4, 2017

Review comment responded on Jul 8, 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank you, Brad Patel General Manager

3

needs a good scrubbing

Everyone

It was a decent place, I would stay there again if I had too but it needs a good scrubbing. The shower had some mold. The blankets had a few holes in them. Windows needed to be washed.

By , from Chicago on Jun 28, 2017

Review comment responded on Jul 1, 2017

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank you Brad Patel General Manager

3

vacation

Everyone

Was given a handicapped room with no bathtub or normal shower

By on Jun 26, 2017

Review comment responded on Jul 1, 2017

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank you Brad Patel General Manager

5

close to the airport

Everyone

With my Orbitz reservation, all I had to do is show my ID and I was on my way to my room. The internet was decent and the room was clean and comfortable.

By , from Daytona Beach on Feb 1, 2017

4
Everyone

very nice staff and overall pleased. Clean rooms and friendly staff. I would come back.

By on Oct 20, 2016

3
Everyone

The hotel was OK. Nothing great but serviceable and convenient to the airport and city.

By on Oct 8, 2016

4

country & suites by carlson

Everyone

No questions asked, just comfort-ability and relaxation which is provided.

By , from Nashville on Aug 23, 2016