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Best Western Chaffin Inn

2.5 out of 5.0

Recent guest reviews

I made them aware I'd be late checking in and they still gave my 1st floor room away. I arrives at 2am and check in took 25 mins due to a switch in rooms. I was lied to they states my orignal room had something wrong g with it and there were no more 1st floor rooms. In the morning I noticed a couple coming out of my original room.The day before I checked out the water was off for 5 hours so no coffee and I couldn't shower. They were very rude aboout it and gave no compensation. I stayed a week and each day got worse.I will NEVER stay ther again

Staff was extremely polite and pleasant. Rooms were clean and comfortable.

Not full service, outside entrances, remodeled older hotel. Wonderfully comfortable bed and clean and near restaurants and interstate so convenient access. I would go again.

Very nice. Breakfast offered many choices. The swimming pool was clean. The bed was very comfy & cozy. The bathroom was very roomy. We requested they not clean our room every day since we were going to be staying for 6 nights. We would stay there again. It was so convenient to get around TN! Very close to I24 and many other major highways and attractions.

Very good location, clean rooms and nice staff. If you are handicapped make sure to request bottom floor as there are no elevators to the second floor.

I stayed at a best western because I have friends that own one. The confort of the bed was very unsatisfactory. Also the breakfast was just as bad.

great service, rooms nice and very clean. well located.

This hotel was perfect for what my husband and I needed!

The location was excellent! Everything I needed was in less than a mile away. The hotel staff was courteous and very friendly! My room was very clean and the bed was really comfortable! The jacuzzi tub was an added bonus!

The Chaffin in is a good clean hotel. The king size bed was especially comfortable which I appreciated. The lg. flat screen tv worked well. We happened to be in a room made for wheel chairs as it was the only room left with a king bed. We have stayed quite a few times at the Chaffin and like the other rooms with wardrobes, granite counter tops and comfy chairs. It is not the Ritz, but clean, pleasant and comfortable. I would recommend it for the reasonable price and value. Do miss the eggs and sausage usually served for breakfast along with several other things, but don't like the packaged breakfast sandwiches. Too unhealthy

Hotel was in great location for traveling to softball fields. Being near I-24 made our trip very good. The staff, room and breakfast was above our expectations. Will stay at the Best Western in Murfreesboro when traveling to that area.

Clean and affordable. Would recommend to friends/family.

This hotel was in a nice location, right off the highway, and easy for me to find my way around! The room was very clean and comfortable!

The room was unacceptable, not clean, old carpeting which had bad odor, areas of mold in the room, door could not be secured properly. No guest should stay here if they want to be safe. If this is an example of all the property I will never book a room at any best western. When I tried leave and check out immediately after checking in the clerk could not figure out how to do so he had to call the manager more than 2 times to get directions. Took longer to get check out than we spent in the room. Never again will we stay or book a room at this site. Richard Herbel

The staff was very sweet could not have had better service and this is all staff... Location a plus, price a plus the only compliant is we had to reduce or key cards almost every day..we stayed 3 days. They didn't have anything in the upper part where guest was suppose to get Ice and stuff so if you don't wanna walk down stairs get a room on the bottom. Our room was very nice and clean. Smelled really good 2.

Motel right next to major interstate. Hear trucks and traffic all night long. Rooms not at all insulated from noise. Recommend if you want to sleep find somewhere else. Has a continental breakfast but it's too crowded to eat there. Limited parking. Close to shopping and restaurants. Definitely an old property which needs some TLC.

The staff was very accommodating and the room was clean.....

This was a nice hotel. Staff was welcoming and friendly. The room was nice and was clean. The bad part was how very loud the interstate was even while in the room. We stayed for three nights during the basketball state championship at MTSU. I will choose a hotel further away from the interstate next time. Also, one morning we only had cold water for a shower. I told the girl at the desk - her comment was "well, we had a full house last night". If you are used to loud traffic noise - it would be great for you - or bring your earplugs!

It was nice for the price and the beds were really nice.

Affordabe, very friendly staff. We stopped by for directions to a place to eat,about two hours before check in time and the staff was wonderful and checked us in early and then gave us the directions we were looking for.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Best Western Chaffin Inn

Everyone (6) Couples (9) Business (3) Family (8) Other (5)
1

rude man

Everyone

I made them aware I'd be late checking in and they still gave my 1st floor room away. I arrives at 2am and check in took 25 mins due to a switch in rooms. I was lied to they states my orignal room had something wrong g with it and there were no more 1st floor rooms. In the morning I noticed a couple coming out of my original room.The day before I checked out the water was off for 5 hours so no coffee and I couldn't shower. They were very rude aboout it and gave no compensation. I stayed a week and each day got worse.I will NEVER stay ther again

By , from Michigan on Aug 25, 2017

4
Everyone

Staff was extremely polite and pleasant. Rooms were clean and comfortable.

By on Dec 16, 2016

4

clean, basic, good value

Everyone

Not full service, outside entrances, remodeled older hotel. Wonderfully comfortable bed and clean and near restaurants and interstate so convenient access. I would go again.

By , from Oak Ridge, TN on Nov 14, 2016

4

nice & convenient to shopping & highway i24.

Everyone

Very nice. Breakfast offered many choices. The swimming pool was clean. The bed was very comfy & cozy. The bathroom was very roomy. We requested they not clean our room every day since we were going to be staying for 6 nights. We would stay there again. It was so convenient to get around TN! Very close to I24 and many other major highways and attractions.

By , from Huntley, IL on Jun 8, 2016

4

location

Everyone

Very good location, clean rooms and nice staff. If you are handicapped make sure to request bottom floor as there are no elevators to the second floor.

By on May 12, 2016

2

needs more parking

Everyone

I stayed at a best western because I have friends that own one. The confort of the bed was very unsatisfactory. Also the breakfast was just as bad.

By , from okc,ok on Apr 11, 2016

4

nice hotel clost to everything.

Couples

great service, rooms nice and very clean. well located.

By , from etowah tenn. on Mar 13, 2016

5

weekend get-a-way

Couples

This hotel was perfect for what my husband and I needed!

By on Jul 21, 2015

5

home away from home!

Families

The location was excellent! Everything I needed was in less than a mile away. The hotel staff was courteous and very friendly! My room was very clean and the bed was really comfortable! The jacuzzi tub was an added bonus!

By on Jul 14, 2015

3

house hunting visit and family visiting

Couples

The Chaffin in is a good clean hotel. The king size bed was especially comfortable which I appreciated. The lg. flat screen tv worked well. We happened to be in a room made for wheel chairs as it was the only room left with a king bed. We have stayed quite a few times at the Chaffin and like the other rooms with wardrobes, granite counter tops and comfy chairs. It is not the Ritz, but clean, pleasant and comfortable. I would recommend it for the reasonable price and value. Do miss the eggs and sausage usually served for breakfast along with several other things, but don't like the packaged breakfast sandwiches. Too unhealthy

By on May 30, 2014