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Hotel Nagasaki, BW Premier Collection

4.0 out of 5.0

Recent guest reviews

This is one of the best and excellent hotel in japan...the Manager and all staff of hotel are very kind and helpful especially the duty manager Ms.Kaori Ojima and Mr.Takuma Nagaura for helping and assist my husband during he stay in the hotel.thank you so much and God bless and more power.

We stayed here for four nights while this property was still the Best Western Premier Hotel Nagasaki and cannot praise it enough. The staff went far above and beyond call to help us and we hope very much to return one day for an even longer stay. The lobby is outstanding and is on a par with many four star properties ans is even superior to some.

Funny how the hotel has no signage out front, I had to ask 'is this the Best Western'. It's a first class establishment, large with great service and amenities. It's a little out of the way from the city's central action, nightlife and bars. But the trams make it easy to access these areas. It's two tram stops from the railway station. If you like large, modern fully equipped hotels then this will suit you. The trams in Nagasaki are the only way to get about, cheap, frequent and fun.

I had not planned to spend this night in Nagasaki, and this hotel was above my usual price range. However, the dramatic appearance of a large sinkhole outside Hakata station meant that my intended hotel in Fukuoka was closed, and the alternatives were all full, so I headed to Nagasaki a day early. This hotel was a very welcome refuge at the end of a long travel day. My room was large, especially by Japanese standards, and had a very good view of northern Nagasaki (it was on the 14th floor). Perhaps it was showing some age, but nothing to worry about, and it was clean, well equipped, and comfortable. I had a very good dinner in the Japanese restaurant on the 5th floor (I was too tired to go out), and breakfast included omelets cooked to order and plenty of choices. People arriving by public transport should consider taking a taxi or bus to the hotel as taking the tram requires hauling your luggage up and down a lot of very steep steps. Otherwise, the location is convenient for northern Nagasaki, and the tram stop is right outside. The front desk staff spoke English. All the staff members I encountered were excellent. I usually prefer to use local hotels or hotel chains, but this is the second time a Best Western has come to my rescue, so I will consider staying at one again (and since it is a franchise operation the hotel may in fact be locally owned).

Big reception area necessary for a large operation. Staff immensely helpful and smart. Excellent size room in first class condition. Big beds, nice bathroom and all usual facilities. I cannot fault it.Busy hotel, breakfast is a bit of a bunfight. Good place to stay.

We stayed in this hotel for 3nights during a pilgrimage to Japan and we enjoyed our stay. We were a big group but the check in was such a breeze because everything was prepared already. The staff are efficient and accommodating. Our rooms were clean and spacious. We were assigned to a non smoking floor but unfortunately there was a lingering smell of cigarette smoke inside the room. The breakfast buffet is very good as well since there are a variety of choices. There is no nearby mall , but there is a Family mart attached to the hotel (back area from the hotel lobby) and across is a Lawson store. Water is potable in the rooms ;)

Best Western Premier is around 8 mins from Nagasaki station. Their rooms are big with 2 double beds, and staff are nice and helpful. It's really out of my expectation that 12000 yen per night (on promotion) including breakfast for 2 persons. Breakfast on 15/F with great city view and variety of food including western & Japanese style, made a great start of our day.

Hotel looks good outside. Reception efficient and front desk staff polite. Room size ok. Toiletries were slightly under par and things in general looked a bit dated. Breakfast was disappointing. On the 15/F, superb view. Food variety not my taste. No fresh juice. Fruits not much. Corn soup has no corn!! You need to take your own cutlery. Felt more like a school canteen.

Beautiful lobby and facilities. It's a good 15-20 minute walk from the Nagasaki Train Station. Not so good if the temperature is 90 degrees F and the humidity is high as it was in July. I used the tram, which is cheap and only 2 stops from the station. The downside is you have to haul your bag up and down about 40 steps to negotiate the overhead passage above the tramway to get to the hotel. I probably should have taken a taxi. Hotel provides free shuttle to rope way for nighttime view of the city. Room was spacious-king bed, 2 seat sofa, table and chairs as well as a desk. Large closet and bath larger than normal. Staff speak English and were very helpful. Daily tram pass is best way to get around to sites. Best restaurants and shopping nearby are near the train station. AMU building attached to station is filled with shops.

This is a great hotel in the heart of the city. Service is excellent even by the usually wonderful Japanese standards. Rooms are large and breakfast is excellent. The price is also very good value (dont put it up!). Our every need was anticipated by the super staff.

2-26 Takara-machi Nagasaki Nagasaki-ken

Hotel highlights

  • Walking distance to Twenty-Six Martyrs Museum and Monument
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Twenty-Six Martyrs Museum and Monument is a short stroll from Hotel Nagasaki, BW Premier Collection, and other popular attractions like Nagasaki Atomic Bomb Museum are within a mile (2 km). This 181-room, 4-star hotel welcomes guests with conveniences like 4 restaurants, a bar/lounge, and free in-room WiFi. Megane Bridge and Nagasaki National Peace Memorial Hall for the Atomic Bomb Victims are also near this Nagasaki hotel.


Enjoy dining at Cafe de Bijoux, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


All 181 air-conditioned rooms provide refrigerators, minibars, and coffee makers. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and bidets. Free newspapers, safes, and desks are also available.

Property features

Hotel Nagasaki, BW Premier Collection features free WiFi in public areas, a business center, and laundry facilities. Self parking is available for JPY 1500 per night. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a convenience store, a porter/bellhop, and wedding services.

Room options

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Presidential Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Presidential Suite, 1 King Bed, Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 299 reviews