Skip to main content
Beginning of main content

Recent guest reviews

This property has seen better days and was somewhat alarming to pull up to but the rooms have clearly been recently updated and were clean. Staff were welcoming and the lobby had been decorated for the holiday. I'd stay there again.

No one should stay there no locks on exterior doors outlet in bath room pulled out of wall safety code violation poor remodeling and incomplete also false advertising pictures on website are all false and do not represent actual accommodations

Never returning here again. Bed sheets and bed covers where stained the whole place smelled like cigarettes and the pool was full of dead flies.

The property is unkept and the lobby and hallways smell like smoke. The rooms are very clean and updated! Staff is friendly but denies lobbies smoke smell.

room was very clean but there was and awfully strong scent in the room that bothered me, though the room was very clean. Parts of hotel was rundown but you could tell they were making improvements. It was a lousy commute to Foxwoods, dark, windy roads.

Old and run down. The pool was old with broken pieces of concrete around it. Not heated and only two lights that worked. Maybe so you didn’t see the conditions. I will not be staying here ever again.

When we walked into our rooms ,,,it smelled so clean and pleasant . Home run on that part ,,, it was perfect and exactly what we needed . Thanks again

Everything about this place was sketchy and uncomfortable. The outside of the place, fences, doors etc were all very run down. No key access needed to get into any door which is unsafe. The rooms smell of mildew and the ac sounds as if it will die any second. The bathroom door didn’t close and looked like it came straight from a junkyard. It’s a very noisy and smelly place. This needs major help and renovations and until then I would NOT stay here.

Over priced for what they are offering. Its terrible!

Dump. Stay away! Yes it was a cheaper price for a Friday and Saturday night stay. You get what you pay for. No elevator. Our room was on the second floor. Half of the rooms were deemed not useable ? And one entire wing was not in use. Maybe they were ready to tear down the place? Pool - you walk into the room full of chlorine smell. Breakfast - don't ask. Not worth it. Walking down the 2nd floor hallway reminded of a scene from the twilight zone. Do not bother!

I booked this place by mistake. Was rushing and thought it was a different place we'd been to before on the same street. I cannot believe we wasted over $200 on this disgusting place. There were bugs all over our room (spiders, fruit fly's circling the drain). Everything was dirty. Never stay here!

It looks nothing like the puctures n the manger is nasty. Not willing to work with his customers to be honest he dont care cause the money is nonrefundable so he gets the money no matter what

bad service mold in the bathtub dirty deterioration bad management bad service the youngest secretary is rude I don't recommend this place to anyone

We didn’t go past the check in desk. Wasted money but could not stay.

Close to everything. Clean. Nice pool. Not expensive

Whitehall Avenue Mystic CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • 24-hour front desk

Mystic Aquarium and Institute for Exploration is a short stroll from Mystic River Hotel & Suites Near Casinos, and other popular attractions like Mystic Seaport are within a mile (2 km). This 147-room hotel has free in-room WiFi, free self parking, and a gym.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

At Mystic River Hotel & Suites Near Casinos, guests have access to a gym, a sauna, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and access to locker space. Additional amenities include conference space, coffee/tea in a common area, and a microwave in a common area.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Mystic River Hotel & Suites Near Casinos

Everyone (29) Couples (5) Family (7)
3
Family

This property has seen better days and was somewhat alarming to pull up to but the rooms have clearly been recently updated and were clean. Staff were welcoming and the lobby had been decorated for the holiday. I'd stay there again.

By , from Port Townsend on Oct 18, 2023

Review comment responded on Oct 20, 2023

Thank you for your feedback. We look forward to seeing you again soon.

4
Everyone

By on Aug 7, 2023

1
Family

No one should stay there no locks on exterior doors outlet in bath room pulled out of wall safety code violation poor remodeling and incomplete also false advertising pictures on website are all false and do not represent actual accommodations

By on Jul 9, 2023

Review comment responded on Aug 1, 2023

Sorry to hear that your stay was not at expectation.

2
Family

Never returning here again. Bed sheets and bed covers where stained the whole place smelled like cigarettes and the pool was full of dead flies.

By on May 28, 2023

4
Family

The property is unkept and the lobby and hallways smell like smoke. The rooms are very clean and updated! Staff is friendly but denies lobbies smoke smell.

By on Apr 23, 2023

3
Everyone

room was very clean but there was and awfully strong scent in the room that bothered me, though the room was very clean. Parts of hotel was rundown but you could tell they were making improvements. It was a lousy commute to Foxwoods, dark, windy roads.

By on Aug 22, 2022

3
Family

Old and run down. The pool was old with broken pieces of concrete around it. Not heated and only two lights that worked. Maybe so you didn’t see the conditions. I will not be staying here ever again.

By on Apr 3, 2022

3
Everyone

By on Oct 11, 2021

4
Everyone

When we walked into our rooms ,,,it smelled so clean and pleasant . Home run on that part ,,, it was perfect and exactly what we needed . Thanks again

By on Aug 24, 2021

1
Everyone

By on Aug 22, 2021

Mystic River Hotel & Suites Near Casinos

9 Whitehall Avenue, Mystic, CT 06355
url importing http://www.orbitz.com/Mystic-Hotels-Mystic-River-Hotel-&-Suites-Near-Casinos.h4899-p2.Hotel-Reviews
There was an error importing /Mystic-Hotels-Mystic-River-Hotel-&-Suites-Near-Casinos.h4899-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Mystic-Hotels-Mystic-River-Hotel-&-Suites-Near-Casinos.h4899-p2.Hotel-Reviews

Frequently asked questions