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The Reef at South Beach

2.0 out of 5.0

Recent guest reviews

Rooms are outdated. Paint peeling, plaster comming off. Good location, but hotel average at best.

On the beach which was great. The restaurant in the hotel , Makos has excellent food and drinks. As far as the hotel it's self? It's a older hotel which could use some updating and a parking lot big enough for all the quest that are staying. Over flow parking is one block down. They need to clean the room everyday because of all the sand but don't. Hats off to the laundry personnel they have to work in a ungodly hot laundry room. I don't know how they do it. The room had a coffee pot but no coffee, filters, or cups. Had to go across the street to get it. The couch had a large tear in it. No alarm clock in the room.

Omg this is the worst hotel I've ever stayed at in Myrtle Beach. The whole hotel needs renovation. Only one elevator worked. The paint is peeling off the walls. The water took 15 mins to warm up in the shower. The "clean" room had food stains on the walls and someone's earring was left on the nightstand. Don't waste your money!

It's a decently priced hote that is ocean front. The space was good for the amount of people. The rooms could have been cleaner. 2/3 tvs didn't work properly. The hot tub/pool area could have been let cleaner. They cleaning staff was awesome always friendly and making sure we had enough towels but the front desk was rude and never much help when we had questions. Parking is very limited and you have to park across the street. The elevators were awful. Only 2 in the the whole building and one was almost broken the entire time with no effort from the staff to fix it. I would have taken the stairs but a a strong odor of pee smell that would gag you was on all flights and no air in their was suffocating. The restaurant and bar attached to the hotel was wonderful. They need to update and keep a little cleaner but overall not a bad experience.

Customer service was horrible. No communication between staff. The guy checking in assured us we would have our security deposit as soon as we left, the check out lady who was very rude said absolutely not, no motels ever do that. When I explained what the guy said upon checking in, she began to tell how he would always tell people wrong stuff and she couldn't believe he still had a job. I said the staff needed better communication, she rolled her eyes and said "what do you want me to do". (Thankfully we were leaving) parking is horrible! There was no parking spaces in the upper parking lot or lower parking deck. We had to park down the street in their overflow parking. There is a bar directly beside the hotel (that is why there are no parking spaces) Room was over priced for the appearance. Sink was dirty, comforter was "wadded" up in the closet. Dish soap at the sink had been used and was left from previous guest. Chairs sitting outside on balcony was broken in two different places. Room had a smell. When we asked for coffee packs or even new dish soap we were told we would have to go across the street to the mini Mart. Over all- we will not be staying at this hotel again. I would not recommend it.

It was a very nice hotel other than the rooms needed redone and there were bed bugs but the pools and arcade was very nice.And was a great location on the beach..

Nice and close to the beach ! Need more elevators

First time staying here. Staff was nice. Room was clean. Restaurant had good food.Very pleasing experience!

I was scared to stay after reviews but here's my thought and hope it helps. You want everything nice and real comfy bed like Hampton inn then this place is NOT for you. If you can handle OK with some stains and rust then this IS worth the money. You right on the beach and beautiful view for good price. Good having restaurant on site with happy hour. No breakfast though. Some things don't work good but has a kitchen in room. Has pool outside and heated and 2 jacuzzis inside. What I would recommend is take sheets off bed and put on couch. Also if can take febreze (is pet friendly hotel)with you and extra sheets and blankets to have more comfy feel on the bed. Too, take coffee filters and coffee,has pot but those not included. Hope that helps you make your decision!

The hotel in its self is a older hotel needs a lot of updates. It was not clean. The shower curtain was nasty. The faucet in the shower looked like it was about to fall off the wall. The carpet is nasty. There was marijuana in a wrap half smoked on the poarch. The mini fridge was rusted and about to fall apart. The pool was not horrible just needed to be cleaned. The hotel itself I felt was nasty overall and I will not stay again.

Really bad smell. Kitchen dirty, plates, cups, silverware in bad conditions and bad smell also. The only one good thing it's that it is close to the beach, oceanfront.

I had a wonderful time with my family, near the pool, near the beach, ocean view, nice room. Close to everything. Definitely would stay there again

We had to park a block from the hotel in the additional parking area that was shared with another hotel.

Good pet friendly hotel. 8 foot pool was nice. Friendly staff and convenient location. Would stay there again.

Rooms and hotel could use some renovation. Rooms were clean despite hurricane matthew damage. Shower water took extremely too long to become warm and had to take cold showers.

Hard to say, I know there were a lot of issues but it was the week after Mathew hit, so trying to be fair. Overall it was pretty good, just one clerk that I had any issues with.

furniture felt wet and smelled mildewy.no daily maid service. found pot pipe under bed proves not cleaned. dresser drawers were mildewy too. HORRIBLE will NOT go back

First the check in process was not pleasant the clerk was rude. The rooms are nasty , not properly cleaned, the carpet felt wet and the rooms had an odor, the paint was chipping and there is mold all over the hotel. For the price that they charge the hotel should have proper upgrades we know where the money is going in the owners pocket and not into the place of business.

Room was oceanfront, not very clean. Our fridge wasn't working, we let the front office staff know on Friday night, they said they would send maintenance right up, we still haven't seen anyone!! No daily housekeeping, we had to track down someone to ask for toilet paper and trash bags. Someone was to come around daily only to change out towels, when that person did that for the one full day we were there he didn't even knock first, just walked right in. Thank goodness we were just eating lunch! The elevators were constantly breaking down. The front office staff were involved in 3 different altercation with different families over different issues, this was all in one weekend!

Awful , horrible! Dont book here, wait until another hotel is available

2101 S Ocean Blvd Myrtle Beach SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

The Reef at South Beach places you within a short walk of Midway Park and within a mile (2 km) of Art Museum of Myrtle Beach. This 124-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and an indoor pool. On the beach, the hotel is also close to Splashes Oceanfront Water Park and Family Kingdom Amusement Park.


Dining

Enjoy a leisurely bite to eat at Mako's Oceanfront, the hotel's onsite restaurant.


Rooms

The 124 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. TVs come with cable channels, and free WiFi keeps guests connected. Sofa beds, microwaves, and refrigerators are also standard.


Property features

The Reef at South Beach features an indoor pool, an outdoor pool, and a children's pool. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this beach hotel include a spa tub, free WiFi in public areas, and a seasonal outdoor pool.

Room options

Suite, 2 Bedrooms, Non Smoking, Oceanfront

Full 2 | Full 1 | Sleeps 6

Suite, Non Smoking, Oceanfront (Two Double Beds, Sofa Bed)

Full 2 | Sleeps 6

Suite, 1 Bedroom, Non Smoking, Oceanfront

Full 2 | Full 1 | Sleeps 6

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Oceanfront

Queen 1 | Sleeps 4

Guest reviews for The Reef at South Beach

Everyone (24) Couples (10) Business (3) Family (9) Other (4) Friends (1)
2

outdated

Everyone

Rooms are outdated. Paint peeling, plaster comming off. Good location, but hotel average at best.

By , from NC on Aug 23, 2017

3

the reef hotel

Everyone

On the beach which was great. The restaurant in the hotel , Makos has excellent food and drinks. As far as the hotel it's self? It's a older hotel which could use some updating and a parking lot big enough for all the quest that are staying. Over flow parking is one block down. They need to clean the room everyday because of all the sand but don't. Hats off to the laundry personnel they have to work in a ungodly hot laundry room. I don't know how they do it. The room had a coffee pot but no coffee, filters, or cups. Had to go across the street to get it. The couch had a large tear in it. No alarm clock in the room.

By , from Michigan on Jul 30, 2017

1

don't let the pictures fool you!

Everyone

Omg this is the worst hotel I've ever stayed at in Myrtle Beach. The whole hotel needs renovation. Only one elevator worked. The paint is peeling off the walls. The water took 15 mins to warm up in the shower. The "clean" room had food stains on the walls and someone's earring was left on the nightstand. Don't waste your money!

By , from Summerville SC on Jul 16, 2017

3

ocean front hotel. get what you paid for.

Everyone

It's a decently priced hote that is ocean front. The space was good for the amount of people. The rooms could have been cleaner. 2/3 tvs didn't work properly. The hot tub/pool area could have been let cleaner. They cleaning staff was awesome always friendly and making sure we had enough towels but the front desk was rude and never much help when we had questions. Parking is very limited and you have to park across the street. The elevators were awful. Only 2 in the the whole building and one was almost broken the entire time with no effort from the staff to fix it. I would have taken the stairs but a a strong odor of pee smell that would gag you was on all flights and no air in their was suffocating. The restaurant and bar attached to the hotel was wonderful. They need to update and keep a little cleaner but overall not a bad experience.

By on Jul 3, 2017

1

ocean front but motel was horrible

Everyone

Customer service was horrible. No communication between staff. The guy checking in assured us we would have our security deposit as soon as we left, the check out lady who was very rude said absolutely not, no motels ever do that. When I explained what the guy said upon checking in, she began to tell how he would always tell people wrong stuff and she couldn't believe he still had a job. I said the staff needed better communication, she rolled her eyes and said "what do you want me to do". (Thankfully we were leaving) parking is horrible! There was no parking spaces in the upper parking lot or lower parking deck. We had to park down the street in their overflow parking. There is a bar directly beside the hotel (that is why there are no parking spaces) Room was over priced for the appearance. Sink was dirty, comforter was "wadded" up in the closet. Dish soap at the sink had been used and was left from previous guest. Chairs sitting outside on balcony was broken in two different places. Room had a smell. When we asked for coffee packs or even new dish soap we were told we would have to go across the street to the mini Mart. Over all- we will not be staying at this hotel again. I would not recommend it.

By , from conover nc on Jun 29, 2017

3
Everyone

It was a very nice hotel other than the rooms needed redone and there were bed bugs but the pools and arcade was very nice.And was a great location on the beach..

By on Jun 3, 2017

3
Everyone

Nice and close to the beach ! Need more elevators

By on May 16, 2017

4
Everyone

First time staying here. Staff was nice. Room was clean. Restaurant had good food.Very pleasing experience!

By on May 15, 2017

3

it's ok.

Everyone

I was scared to stay after reviews but here's my thought and hope it helps. You want everything nice and real comfy bed like Hampton inn then this place is NOT for you. If you can handle OK with some stains and rust then this IS worth the money. You right on the beach and beautiful view for good price. Good having restaurant on site with happy hour. No breakfast though. Some things don't work good but has a kitchen in room. Has pool outside and heated and 2 jacuzzis inside. What I would recommend is take sheets off bed and put on couch. Also if can take febreze (is pet friendly hotel)with you and extra sheets and blankets to have more comfy feel on the bed. Too, take coffee filters and coffee,has pot but those not included. Hope that helps you make your decision!

By , from charleston,sc on May 2, 2017

1

i would not recommend.

Everyone

The hotel in its self is a older hotel needs a lot of updates. It was not clean. The shower curtain was nasty. The faucet in the shower looked like it was about to fall off the wall. The carpet is nasty. There was marijuana in a wrap half smoked on the poarch. The mini fridge was rusted and about to fall apart. The pool was not horrible just needed to be cleaned. The hotel itself I felt was nasty overall and I will not stay again.

By , from Hickory, NC on Apr 22, 2017